Fabric

DECEMBER 6, 2023

Real-time inventory management Old ways of keeping track of inventory often use slow technology, causing delays in knowing how much stock is available, and leading to problems like selling more than what is actually in stock (overselling) or missing sales opportunities because it seems like there’s not enough product (underselling).

Omnichannel 130

Omnichannel Multi-channel Retail Point of Sale 130

Retail TouchPoints

JULY 17, 2023

Connecting the world of physical objects into a smart network, IoT technology brings new business opportunities for retailers and provides data-driven insights for decision-makers. Example: Walmart Walmart is applying IoT technologies for effective store equipment management. Exceptional customer experience.

Food and Beverages 233

Food and Beverages Payment Services Retail Payments 233

365 Retail

JANUARY 4, 2023

Achieving this is not rocket science – it simply requires smart use of technology that is disarmingly similar to what we all carry about 24 hours a day – our mobile devices! Retailers need to think beyond the realms of what mobile technology can do for their customers and think about what it can do for their people and their processes.

Mobile 70

Mobile Technology Retail Customer Experience 70

Retail TouchPoints

DECEMBER 13, 2023

Brands and retailers realize there is no one-size-fits-all strategy for stores — and design teams are rising to the challenge by thinking more creatively and thoughtfully about how they can innovate through new formats, technologies and collaboration methods. Technology is going to be central [to the store experience] — it has to be.

Sporting Goods 274

Sporting Goods Technology Omnichannel Operations 274

Retail TouchPoints

AUGUST 21, 2024

Traditionally, retail spaces have been associated with social interaction and shared experiences, serving as bustling hubs for family outings and social gatherings among friends. Many retailers are looking to the benefits of alonement, such as reduced stress and enhanced creativity, to inspire their designs.

Retail 258

Retail Clothing Fulfillment Consumer 258

365 Retail

APRIL 19, 2022

The shortlist for Retail Technology Show ’s 2022 Innovation Awards has been announced, featuring the top 10 tech picks from the innovations on display at the new flagship event for retail that brings together Europe’s most forward-thinking retailers and leading tech innovators.

Payment Services 73

Payment Services Technology Retail POS 73

Retail TouchPoints

JULY 21, 2020

At the store level, the funds will go toward: Renovations to nearly one-third of its locations; Expansion of curbside pickup ; Piloting “micro fulfillment centers” within supercenters to speed up fulfillment of pickup and delivery orders ; and Deploying digitization, robotics and Internet of Things (IoT) technologies to make stores smarter.

Supplies 222

Supplies Beauty and Health Payment Services Fulfillment 222

RTP blog

JANUARY 26, 2018

By Luis Artiz, Epson America Most retailers understand that their success depends heavily on their ability to provide a positive customer experience (CX). By taking a closer look at the loyalty program lessons learned by Starbucks and Woolworths, retailers can learn a few lessons about winning repeat customers in today’s environment.

Customer Experience 150

Customer Experience Customer Mobile Article 150

Retail TouchPoints

NOVEMBER 3, 2021

As it did with many other aspects of retail, COVID-19 gave a major boost to touchless technology applications — and enthusiasm for these solutions will continue even after the pandemic has waned, according to Greg Buzek, Founder and President of IHL Group. of all in-store sales and the GDP of Canada.

Payment Services 343

Payment Services Shipping Costs Electronics Fulfillment 343

Retail TouchPoints

OCTOBER 7, 2020

We were already on a very demanding timeline to implement the system across more than 2,000 points of sale in the U.S. The fact that we have a unified technology allows us to use the same processes in terms of pricing, assortment, promotions, taxes, etcetera. Hudson grew tremendously leveraging this technology to the max.

Vend 210

Vend Payment Services Point of Sale Travel 210

Retail TouchPoints

APRIL 30, 2024

The retail technology revolution has brought forth many new innovations such as palm scanning and AI chatbots over the last few years, all of which have sought to meet the same goal: improving the customer experience. As for concertgoers at these same venues, over half of U.S.

Retail 236

Retail Clothing Events Technology 236

iVend

SEPTEMBER 10, 2023

A retail point of sale system is an essential in retail. A retail point of sale system is about enabling and recording sales transactions – but it’s also so much more than that. Chosen well, a retail point of sale system can be the enabler that drives business growth and retail success.

POS 111

POS Retail Point of Sale Multi-channel 111

ESW

SEPTEMBER 29, 2023

An omnichannel approach ensures that brands meet customers where they are. It also allows for more flexible inventory strategies which help maintain margin while improving customer experience. Multichannel, on the other hand, deploys separate marketing, promotion and customer experiences over separate channels.

Omnichannel 146

Omnichannel Payment Services Merchant Services Multichannel 146

Retail TouchPoints

OCTOBER 8, 2024

Indeed, the retailer has long served as a testing ground for new technologies and services, both for the club and its parent company Walmart. “It’s kind of the physical manifestation of a journey we’re trying to go on as a company,” said Sam’s Club CEO Chris Nicholas in the article.

Article 230

Article Payment Services Technology Retail 230

Ecommerce Platforms

AUGUST 17, 2021

Third-party logistics, or 3PL, is a term used to refer to one of the most popular and cost-effective ecommerce fulfillment methods. Keep reading to guide your search on the top 3PL fulfillment companies for ecommerce. Shopify Fulfillment : A top-notch 3PL if you're using Shopify or plan on migrating your website.

Shipping Costs 104

Shipping Costs Fulfillment Merchant Services Payment Services 104

iVend

OCTOBER 26, 2024

When it comes to managing inventory, advances in flexible technology platforms have enabled smart replenishment – which helps to address these challenges. Smart replenishment technology uses real-time data (‘what we have now’), and predictive analytics (‘what we’re likely to need’) to automate stock level optimization and re-ordering.

POS 52

POS Point of Sale Management Fulfillment 52

Kibo

MAY 5, 2021

This omnichannel approach enables retailers to centralize their technologies with a single solution. By doing this, retailers can better understand their customers and deliver personalized experiences at scale. Business Intelligence for Meeting Customer Expectations. And it all starts with business intelligence.

Technology 62

Technology eCommerce Fulfillment Omnichannel 62

OrderDynamics

MARCH 19, 2019

Modern Retail Fulfillment Techniques. Retail fulfillment is the transfer of goods to a customer after they have purchased products. The simple case is the ‘store purchase’, where fulfillment takes place immediately. However, modern retail adds significant variations to the retail fulfillment equation.

Fulfillment 52

Fulfillment Shipping Costs Merchant Services Drop Ship 52

Retail TouchPoints

MAY 2, 2023

However, not providing a frictionless customer experience has long-term growth implications that you need to consider if you hope to maintain a successful e-commerce business. Even a single poor customer experience can deter buyers from, well, buying and influencing others to do the same. The short answer is, yes.

Customer Retention 246

Customer Retention Shipping Costs Customer Merchant Services 246

Retail TouchPoints

FEBRUARY 21, 2023

5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. Augmented reality (AR) and virtual reality (VR) powered by 5G can delight and wow customers. 5G is critical for these technologies to deliver the wow factor.

Sporting Goods 236

Sporting Goods Payment Services Retail Supplies 236

Retail TouchPoints

JULY 25, 2023

But it’s how those stores operate that allows them to effectively serve as fulfillment hubs. Fast, efficient store fulfillment also made advances in Walgreens’ delivery services possible. “We Another technology that has boosted convenience is a real-time in-store communications solution from Theatro.

Payment Services 232

Payment Services Operations Omnichannel Fulfillment 232

Retail TouchPoints

JUNE 28, 2023

As a result, store design teams are thinking more critically, and intentionally, about their new physical experiences — especially if technology plays a supporting role. Do retailers have interest in technologies that garner a lot of attention and PR?

Technology 248

Technology Consumer Mobile Operations 248

Mi9

OCTOBER 15, 2024

Alterra, known for its commitment to providing exceptional outdoor experiences, sought to enhance its retail operations across multiple facets as well as to centralize systems across all their resorts. ” – John Collins, VP, Mountain Technology Group at Alterra Mountain Company.

Merchant Services 52

Merchant Services eCommerce Retail POS 52

RETAIL MANAGEMENT SOFTWARE

JUNE 26, 2024

In an era marked by rapid technological advancement and shifting consumer expectations, the future of shopping is being redefined. Retailers are no longer just selling products; they are crafting experiences. Creating a seamless retail experience is essential for driving sales and fostering customer loyalty.

Customer Loyalty 52

Customer Loyalty Payment Services Customer eCommerce 52

RetailMinded

MARCH 10, 2022

It is not simply a matter of digital vs. physical anymore but rather it’s about how a brand can leverage all avenues in which their business connects to customers to deliver that truly remarkable customer experience journey. The Value of Modern POS. The post WHAT IS FUELING THE REBIRTH OF PHYSICAL STORES?

POS 98

POS eCommerce Fulfillment Payment Services 98

Retail TouchPoints

MAY 23, 2022

“One of my strategic pillars is to attract the highest quality members via inspired applications that support the different ways they do business to drive margin per member, improve customer experience and drive network health ,” said Powell in an interview with Retail TouchPoints. they see everything, cross channel.”.

Payment Services 247

Payment Services Small Business Retail Shopify Gifts 247

RTP blog

MARCH 21, 2019

By Deesean Wilson, DXC Technology Digital technology has had a profound effect on the retail industry, an effect demonstrated by the importance and utility of data. The journey can begin and end at any of these points, allowing retailers to optimize the experience for each consumer. Customer fulfillment.

Customer 150

Customer Retail Technology Fulfillment 150

Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. Increasingly, consumers want to browse and buy with the ease of click, or find products faster using in-store location technologies.

Payment Services 178

Payment Services Payments Retail Social Media 178

Retail TouchPoints

NOVEMBER 1, 2023

Fraudsters use the same advanced technologies — but with malicious intent. While a much-needed update, it will introduce higher workloads, newer technology, possible process delays and frustration with more stringent submission requirements. Customer service: Encourage all customers to resolve any complaints with customer service.

Merchant Services 269

Merchant Services Payment Services Payments eCommerce 269

Retail TouchPoints

JANUARY 26, 2022

RTP: What roles do you see for technology in the malls of the future? Barhay: Reimagining the physical mall means integrating seamlessly with a digital experience, to attract [both] great retailers and high-value customers for experiences that can’t be matched online.

Outdoor 303

Outdoor Events Technology Customer Experience 303

Retail TouchPoints

JULY 8, 2020

Even though it had put itself on the block, Brooks Brothers has been investing in modern technologies that would allow it to move forward in the 21 st century. From a customer experience perspective, being able to provide complete visibility both online and in-store to all that inventory was a big win for us,” he said.

POS 169

POS Fulfillment Mobile Apparel 169

Retail TouchPoints

AUGUST 14, 2020

Priorities may be changing, but retailers still need to provide a superior customer experience, added webinar panelist Caila Schwartz, Senior Industry Strategist at Salesforce Commerce Cloud. Many marketers are looking to add significantly to their technology stack and their ability to manage and analyze data.

Webinar 258

Webinar Consumer Payments Marketing 258

iVend

OCTOBER 16, 2023

. ** Shallower sales growth – whilst experts are predicting growth in holiday sales compared to last year, they’re seeing a shallower trajectory than in the past, due to inflation and the cost of living crisis. Hiring staff is a real issue, especially in the holiday season – can POS technology help?

POS 105

POS Payment Services Payments Omnichannel 105

Groove

OCTOBER 6, 2020

Before working with the Groove Commerce team, Perform Group ran into many issues when it came to accurately tracking inventory and processing and fulfilling orders. Prior to enlisting our team's help, Perform Group used outdated technology, managed their own servers in Magento, and needed a better platform to run their eCommerce solution on.

B2B 197

B2B Operations eCommerce BigCommerce 197

Retail TouchPoints

MARCH 30, 2023

ChatGPT Unlocks Real-Time, Conversational Personalization on a Previously Impossible Scale The role AI plays in retail is growing, and it’s quickly reaching a tipping point — 80% of industry executives expect their companies to adopt AI-powered intelligent automation by 2027, according to Juniper Research. View the session on demand.

POS 274

POS Omnichannel Webinar Point of Sale 274

Retail TouchPoints

JULY 29, 2020

Ready to grow even further, the company launched a digital transformation to swap out its legacy systems, advance customer knowledge through data and provide a truly omnichannel customer experience. We put the customers at the center and really get to know them. Store Associates Gain Access To Up-To-Date Data.

Omnichannel 262

Omnichannel eCommerce POS Operations 262

Wiser

DECEMBER 30, 2019

This is known as last-mile delivery, or the final part of the eCommerce experience when orders are delivered to waiting customers. Brands and retailers who do it right are in a great position to make money: fast fulfillment, great service, and happy shoppers. Smart Tracking Technology. What is Last-Mile Delivery?

Payment Services 113

Payment Services Shipping Costs Fulfillment Technology 113