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The Real Impact of Late Deliveries & How to Handle Them

lateshipment

They lead to customer churn. Do you sometimes feel, as an eCommerce retailer, that despite paying a steep price to provide customers a top-notch delivery experience , you still struggle with their complaints? A majority of buyers refuse to shop from a retailer following a negative delivery experience.

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The Real Cost of Late Deliveries & How to Deal with Them

lateshipment

The hard truth is that acquiring new customers is costly work. It costs as much as seven times more to acquire a new customer than to retain an existing one. Also, an existing customer will buy more from you and recommend your business more than a new customer will.

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How to Recession-Proof Your Online Retail Business Without Raising Prices

Korona

It is, therefore, essential that business owners and leaders prepare their organizations to survive (and hopefully even thrive) in the next recession, whenever it comes. Below are some concrete ideas for protecting your retail business from the recession without raising prices. Table of Contents. Boost your income streams.

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How Can Liquor Stores Build Customer Loyalty?

Korona

Nothing is more rewarding for a liquor store owner than customers who are loyal to their store and recommend it to their friends and family. Building more organic word-of-mouth marketing and referral business is a great way to grow your sales. Read also: Retail Loyalty Programs: Types of Programs and Loyalty Marketing.

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How Can Liquor Stores Build Customer Loyalty?

Korona

Nothing is more rewarding for a liquor store owner than customers who are loyal to their store and recommend it to their friends and family. Building more organic word-of-mouth marketing and referral business is a great way to grow your sales. Read also: Retail Loyalty Programs: Types of Programs and Loyalty Marketing.

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5 Loyalty Program Examples in the Fashion Industry

Smile.io

As the cost of acquiring new customers continues to climb, many online fashion retailers are turning to loyalty programs and customer retention. Here are 5 great loyalty examples in the fashion industry that help retain customers and increase profitability.

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Top 10 Customer Loyalty Programs of 2023

Smile.io

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.