Omni x Otter – Ep 1 – Why focus on customer retention?
Omniconvert
NOVEMBER 10, 2018
We spent the last couple of months trying to understand customer retention, how important this is for an eCommerce and the strategies used. We also looked at thought leaders and read papers and ebooks and articles talking about retention. All these resources told us one thing: customer retention is an important ingredient for growth Growth is not a question of acquisition but… The post Omni x Otter – Ep 1 – Why focus on customer retention?
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