Security system upgrade helps retailers see beyond the mask

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The Face Recognition Company (FRC) has updated its multi-camera face-recognition security system to provide alerts when unmasked individuals enter environments that require face coverings.

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In addition, the system can now process partial face information to identify flagged individuals wearing face coverings.  The FRC system identifies and alerts about individuals on a watchlist – suspected shoplifters, for example. All alerting and management features are delivered via a mobile app.

Tim Noest, chief executive of FRC, said: “Face coverings are now likely to be part of our normal daily life for a long time to come – even after mandatory restrictions are lifted. Just a few months ago, a person entering a store with their face covered would have raised suspicion. Today, it’s the norm, and this presents real challenges from a security perspective. This new capability allows our system to identify the person behind the mask and help security staff operate more effectively in this new normal.”

He added: “In addition to this new functionality, we are also extending the capability of our system to alert security staff when people enter environments when not wearing a face covering. Wearing a mask is now compulsory in many retail and public transport environments across the world, and we are providing businesses with an extra pair of eyes when it comes to ensuring that customers are following the rules.”