MFG completes rollout of evoPOS across estate

The first phase of the project, which started in October 2019, converted 473 sites to evoPOS. The second phase saw the install of evoPOS to MFG’s existing Iridium2 (legacy Oracle system) estate – a further 445 sites.

In addition, all sites were linked to TLM’s evoHeadOffice solution, which enables MFG to control product ranging, pricing, and promotions across its estate.

TLM worked with partners Oxhoo, Celestra, PLM Global, and MDT to complete 918 site upgrades, install 1,604 evoPOS, and install 918 back offices. The average store closure time was just over 2 hours, TLM said.

Bob Laidlaw, operations director at TLM Technologies said: “We learnt many lessons on the journey, not least how to cope with two national lockdowns, critical stock being delayed by congestion at Felixstowe container port, new import restrictions as a result of Brexit, a global shortage of semiconductors and to top it all – the equipment earmarked for the final tranche of sites being marooned in the Suez Canal. We are therefore extremely proud that we still delivered this project ahead of time and exceeded customer expectations.”

TML has begun to install the pilot phase of its evoBackOffice solution to MFG sites – this will enable the sites to aggregate data from their back-office systems.

Paresh Patel, IT director at MFG, said: “We are delighted with the evoPOS rollout across our entire estate. It’s reliable with a modern user interface that needs minimal training on. It has all the functions and features we need to deliver great customer service and, at the same time, it allows us to easily control product ranging, pricing and promotions across our entire estate.”