BigCommerce

MARCH 20, 2019

You’ve seen them all do it.

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Prisync

MARCH 20, 2019

Today, grabbing your customers attention while they scroll through their never-ending inbox is quite challenging. That’s why creating the perfect newsletter headline, the one that grabs your customers attention and engages with them, is crucial for a successful email marketing campaign. Crafting the perfect newsletter headline can increase your conversion rate by 52% but.

eCommerce 47

eCommerce Customer Marketing 47

OrderDynamics

MARCH 20, 2019

Ship From Store – Why Proper Processes are Important to Retail Fulfillment. Editor’s Note: This post was originally published in November 2016 and has been updated for freshness, accuracy, and comprehensiveness. . Most retail businesses have got the process of picking in a warehouse down. The accuracy rates are generally pretty high. Mistakes are rare.

Shipping 57

Shipping Fulfillment Clothing Mobile 57

Forrester eCommerce

MARCH 20, 2019

Happy customer service agents mean happy customers — and happy shareholders. Engaged agents also have better job performance, are more productive and stay in their jobs longer — one of the costlier factors in managing customer service operations. Customer service leaders have to balance their job demands with technology and training. They also have to […].

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Customer Operations Technology Management 364

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

RTP blog

MARCH 20, 2019

Direct-to-consumer (DTC) brands such as Dollar Shave Club , Casper. and Glossier have taken retail by storm in recent years — in fact, $3 billion in venture funding has gone to DTC brands since 2012, according to CB Insights. More than $1 billion of that total was invested in 2018, indicating plenty of investor confidence that DTC brands can grow at a rapid pace, despite fervent competition.

Retail 150

Retail eCommerce Social Media Article 150

Forrester eCommerce

MARCH 20, 2019

Domino’s Pizza suffered a major blow recently: A federal appeals court reversed a lower court ruling* and affirmed that the Americans with Disabilities Act (ADA) does cover the Domino’s websites and mobile apps — and yours, too. The lower court will now examine the extent to which the pizza maker’s digital properties are inaccessible and […].

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Other Mobile Customer Experience Technology 330

Forrester eCommerce

MARCH 20, 2019

It’s Time To Start Talking About Professional Licensing For Software Engineers It wasn’t until enough boilers blew up that mechanical engineers had to get licensed. It wasn’t until bridges and buildings started collapsing that civil engineers and architects had to get licensed. Now that airplanes are falling out of the sky due to automation (aka, […].

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Marketing Customer Experience Customer 300

GetElastic

MARCH 20, 2019

The well-known ecommerce event, Internet Retailer Conference & Exhibition (IRCE), returns to Chicago’s McCormick Place on June 25th – along with two other shows in the mix, GlobalShop and RFID Journal LIVE! Retail, this trifecta creates RetailX. For three days in June, IRCE @ RetailX will give attendees compelling programming, business solution offerings and most importantly networking.

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B2B Internet Retail Events eCommerce 129

FastSpring

MARCH 20, 2019

For the past few months, I have been looking forward to March 6th—the day I officially joined FastSpring as the new CEO. I especially enjoyed spending this time with Accel-KKR , Chris Lueck, and the incredible senior leadership team as I’ve learned more about the company. During my brief time as CEO of FastSpring so far, I continue to be impressed by the company’s outstanding reputation, loyal customer base, and the hard-working team building innovative ecommerce solutions that deliver real valu

eCommerce 108

eCommerce Fulfillment Customer Marketing 108

SellBrite

MARCH 20, 2019

In 2016, we announced a joint partnership with eBay to help sellers grow their businesses like never before. Through this partnership, sellers large and small have been able to use Sellbrite to easily add eBay’s thriving marketplace as a new sales channel and manage it as part of their multichannel businesses. Through the partnership, we launched the Sellbrite + eBay Seller Growth Program.

Mobile 77

Mobile Shipping Costs Multi-channel Information 77

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

Heartland

MARCH 20, 2019

The first step in establishing brand popularity and reputation is to create a great product. Once this has been accomplished, businesses need to develop the right packaging. More than a protective feature, packaging can speak to the customer directly, conveying a brand’s message in an efficient manner that can ultimately boost sales, engagement, and loyalty.

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Customer eCommerce 29

Payoneer

MARCH 20, 2019

At Payoneer, we’re passionate supporters of the entrepreneurial spirit. Our community is full of amazing individuals who are creating their own businesses and paving their own roads to success, and we always strive to celebrate their achievements around the globe. In honor of this year’s Holiday Scratch Card Competition – an end of year event in which sellers from all over the world were eligible to receive prizes of up to $1,000 – we wanted to give a special mention to some of our top winners a

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Presentation Drop Ship eCommerce Supplies 20

Sailthru

MARCH 20, 2019

Few companies deploy personalization better than Netflix. They personalize every aspect of the viewing experience , right down to the thumbnail images people see on their homepages. If you’ve watched Kill Bill or Grease lately, Netflix’s sophisticated recommendation algorithm may peg you as a fan of John Travolta or Uma Thurman. That may dictate who’s pictured alongside your Pulp Fiction recommendation.

Marketing 104

Marketing Recommendation Download Operations 104