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Wiles, interim corporate affairs and marketing director Steve O’Neill, and head of retail proposition Anthony Sappor held a “positive and constructive” with NFRN national president Stuart Reddish earlier this week.
Reddish said: “The meeting was called so the NFRN could share our members’ concerns. Mr Wiles listened carefully and stressed that he was keen to restore the relationship between PayPoint and the NFRN.
“I will now be working on a plan that meets with the Federation’s ethos to help make and save members money and make it easier for them to do business with PayPoint.”
The meeting was a follow-up to one earlier in the year after PayPoint revealed that it was increasing its monthly service fee to its retailers by 1.4%. This increase took effect from this month.
