Fri.Nov 09, 2018

article thumbnail

Customer Service Robots Rise Up

Forrester eCommerce

Automation and AI now impacts every job – including every customer service job. AI handles with increased confidence, repetitive work which allows customer service agents to focus on tasks of greater value to the company. And customer service robots which we define as: semi- or fully autonomous physical machines that perform services to augment humans […].

Customer 382
article thumbnail

Customer Retention Should be Ecommerce Marketing Priority #1: The Why, The How and The Return

BigCommerce

Did you know that customers who stick with your brand over time will spend 67% more than new customers?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Déjà vu, New Look reports even more store closures

Forrester eCommerce

New Look’s recently announced store closures are not explained uniquely by the growth of eCommerce. In the year to March 2018 the company’s total sales -including online sales- both declined, which is worrying because, typically, we would expect that eCommerce would continue to grow as store sales decline with footfall.

eCommerce 341
article thumbnail

Finding Drop Shipping Companies & Suppliers (+FREE Directory)

A Better Lemonade Stand

For the majority of new ecommerce entrepreneurs, finding reputable drop shipping suppliers can be a daunting process, littered with scams and dead ends. This post will show you how to find drop shipping suppliers, what to look for in a supplier and how to evaluate them, plus a free dropshipper’s directory. The post Finding Drop Shipping Companies & Suppliers (+FREE Directory) appeared first on A Better Lemonade Stand.

Drop Ship 122
article thumbnail

The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

article thumbnail

Arm Yourselves for Healthcare’s Cybersecurity War

Forrester eCommerce

The US healthcare industry is a goldmine for industrial hackers. Commandeering hospital systems has become stable and profitable work for those willing to execute these attacks. Despite years of embarrassing data breaches, the industry has yet to respond and remains unprepared for the threat at hand.

324
324
article thumbnail

How to Build An Effective Email Welcome Sequence For Your Ecommerce Brand

SellBrite

For business owner and email marketers, establishing a vibrant and effective Welcome Series is an essential first step in attracting and keeping customers. You never get a second chance to make a first impression, after all, and having an engaging welcome email series is the best way to show potential customers what your company is all about. Remember, your welcome email series is the first real interaction you have with many of your potential customers.

More Trending

article thumbnail

Thinking of Switching E-Commerce Software? Read This First

ChannelAdvisor

[Ed. Note: The following post is based on our eBook Everything You Need to Know to Change E-Commerce Software. Download the free guide for more insights you can use to make the right decision on your next software platform.] . — “Not for high-volume sellers.”. “Lots of bugs that affect order flow.”. “Their software errors almost cost us our entire business.”.

article thumbnail

Experts From Laura Geller, Honest Co., StackedSkincare & Pop-A-Shot Share Amazon Launch Stories

CPC Strategy

What does it take to launch your brand on Amazon and develop a winning Amazon strategy? That’s the essential question we asked four. > Read More. The post Experts From Laura Geller, Honest Co., StackedSkincare & Pop-A-Shot Share Amazon Launch Stories appeared first on Retail Performance Marketing Blog - CPC Strategy.

Blog 54
article thumbnail

How to Succeed at the Subscription Revenue Model

eCommerceFuel

Today I’ve got LemonStand’s Ross Paul on the show to talk about subscriptions—namely in the ecommerce space. LemonStand is a shopping cart company based in Vancouver, Canada, and as the company’s VP of Growth, Ross knows his stuff when it comes to building a successful subscription model. We dive right in to talk about which businesses can benefit from this model, billing issues people run into, and how to make sure you retain as many customers as possible.

article thumbnail

Smile UI has a New Look: Building Your Brand Community Just Got Easier

Smile.io

One of the things the best brand communities have in common is visual appeal. From the colors and logos they use to their tone of voice, every part of their brand identity has been carefully chosen to build a unique, beautiful experience for their customers.

article thumbnail

From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

article thumbnail

7 Quick Tips to Improve Your Amazon SEO

Payoneer

Editor’s note: This is a guest blog by Chris Dunne from RepricerExpress. Having good Amazon SEO skills can boost your product ranking which in turn will boost sales as more customers will be able to find your products when searching the site. Amazon’s product search algorithm (A9) is completely different to Google’s. When a buyer searches for a product on Amazon, results are delivered through a two-step process.

SEO 20
article thumbnail

How to Sell Online – The Ultimate Guide to Go From 0 to $$$

Ecommerce Platforms

Figuring out how to sell online all on your own can be intimidating. I mean, there's just so many questions; Where do you sell? How to convince people to buy? Where to market your products? How to actually receive money from people and process payments? How to handle credit card info? And so on. Don't worry, though, we're here to answer these questions for you, and help you learn how to sell online in an effective manner – aka in a way that convinces people to buy!