Steve Dennis
NOVEMBER 7, 2018
As Amazon continues to steal significant market share in most product categories, many retailers find themselves on their heels desperately seeking an antidote to the online behemoth’s growing dominance. Investing in the long tail , improving web site performance and reducing shipping time and pricing are tactics being pursued to neutralize the threat.
Ecommerce Platforms
NOVEMBER 5, 2018
PayPal was once one of the most revolutionary pieces of technology in the world. At that time there was not that much interest in PayPal alternatives. It not only allowed you to quickly send and accept money from friends and family, but it ensured that the money was far safer than many of the other options you could choose from. This came in huge once eBay emerged, considering both sellers and buyers were concerned about fraudulent activity.
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BigCommerce
NOVEMBER 9, 2018
Did you know that customers who stick with your brand over time will spend 67% more than new customers?
Forrester eCommerce
NOVEMBER 6, 2018
On November 5, in line with tradition, a huge array of sparkling displays took place across the UK to celebrate Guy Fawkes night (“Remember, remember, the fifth of November. ”). As days get shorter, Bonfire Night is also a friendly reminder that it’s that wonderful time of the year (again) when we […].
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Kissmetrics
NOVEMBER 6, 2018
Have you heard the saying, “content is king?”. Well, of course, you have. But creating more content won’t necessarily get you more search traffic. You’ve heard people like me mention stats like the average piece of content that ranks on page one of Google contains 1,890 words. But that doesn’t mean writing in-depth content that is 1,890 words will automatically get you more search traffic.
My Wife Quit Her Job
NOVEMBER 8, 2018
Today I’m excited to have Ben Jabbawy on the show. Ben is the founder of Privy and we randomly met at the Shopify Unite conference several years ago. At the time, I had no idea who this guy was and what he did. And likewise, I’m sure he’d never heard of the number 1 hankie vendor on the Internet. But we kept in touch and today, I’m a loyal user of Privy and he’s been a great email marketing resource for me.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
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Forrester eCommerce
NOVEMBER 8, 2018
Our Predictions 2019 guide, “Transformation Goes Pragmatic,” is live. What do we mean by pragmatism? A sense of realism, practical steps, a desire for tangible outcomes. It’s a good description for what we are seeing in a market that carried ambitious strategies into 2018 but ran afoul of internal headwinds. Don’t get me wrong, the […].
RTP blog
NOVEMBER 8, 2018
By Jessica Bergmann, Salesforce Here’s how important the month of November is to the holiday season — by Cyber Monday, one-third of all holiday shopping will be complete. That’s a huge chunk of a multibillion dollar pie. In addition, more than 60% of traffic during the month of November will come from mobile, which means retailers must absolutely bring their mobile A game.
My Wife Quit Her Job
NOVEMBER 8, 2018
Today I’m excited to have Ben Jabbawy on the show. Ben is the founder of Privy and we randomly met at the Shopify Unite conference several years ago. At the time, I had no idea who this guy was and what he did. And likewise, I’m sure he’d never heard of the number 1 hankie vendor on the Internet. But we kept in touch and today, I’m a loyal user of Privy and he’s been a great email marketing resource for me.
BigCommerce
NOVEMBER 5, 2018
In ecommerce, glitz and glam matter – a lot.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
Forrester eCommerce
NOVEMBER 6, 2018
Automation will be central to the next phase of digital transformation, driving new levels of customer value such as faster delivery of products, higher quality and dependability, deeper personalization, and greater convenience. Last year, Forrester predicted that automation would reach a tipping point — altering the workforce, augmenting employees, and driving new levels of customer value.
RTP blog
NOVEMBER 7, 2018
This sixth annual Retail TouchPoints Store Operations Survey examines the top challenges omnichannel retailers face in shoring up their brick-and-mortar locations, and reveals the strategies and technology solutions they are using to meet those challenges. On top of the basics that have always been part of store operations, today’s stores now must offer online-level convenience, seamless channel integration and unique customer experiences.
Bootstrapping Ecommerce
NOVEMBER 6, 2018
11 strategies you can use to improve customer retention! You’ll see why they work & services that can help you achieve customer retention for your business. The post 11 Customer Retention Tools for Exponential Growth appeared first on Bootstrapping Ecommerce.
BigCommerce
NOVEMBER 7, 2018
In business today, there are two essential choices. At GRAYBOX, the clients we work with typically fall into the latter.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Forrester eCommerce
NOVEMBER 5, 2018
Let’s face it: 2018 was not a fabulous year for customer experience. On average, CX quality was flat, with Customer Experience Index (CX Index™) scores showing little movement for the third year in a row. And what little movement that did happen was toward the middle of our scale, where 62% of brands bunched up in […].
RTP blog
NOVEMBER 6, 2018
By Alicia Esposito , Content Strategist If the pop-up phenomenon has taught us anything, it’s that a great experience is just as critical as a great product. More and more, we’re seeing experience exceeding — even replacing — products. This holiday season, retailers must take cues from pop-up experiences and brand installations to create beautiful “Instagrammable moments” that connect consumers’ digital and physical worlds, according to Melissa Gonzalez, Founder and CEO of The Lion’esque Group.
GetElastic
NOVEMBER 5, 2018
The race to get a product or service in front of a customer, or the desire for a customer to want or need a product or service has been running for thousands of years. Around 2700 BC, China mastered the ability to create silk from silkworm protein fibers. Sitting on this monopoly (the emperors of China refused to share the secret of silk production), China traded silk with other countries, creating a luxury “brand.” Demand for silk was so high that it became a catalyst for new trade
Inflow Insights
NOVEMBER 6, 2018
If you’re seeing mediocre performance and customer complaints on your eCommerce site (or you’re simply envying a competitor’s flashy new site), you might be tempted to start over. . Trash the old site and come up with something brand new. Because new has to be better, right? Not necessarily. In this post, we’ll explain the risks and costs of massive redesigns, along with our recommendation for how to proceed.
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
Forrester eCommerce
NOVEMBER 5, 2018
Companies and executives are paying attention to employee experience as never before. There are good reasons for this attention. Chief among them is the historically low unemployment rate, which gives employees options that they are taking advantage of. Employees are quitting their jobs at the fastest rate since 2001.[i] What’s more, companies that care about […].
RTP blog
NOVEMBER 5, 2018
By Rafael Lourenco, ClearSale E-Commerce customer service and fraud screening programs can both get overwhelmed during holiday sales peaks, sometimes in ways that affect each other. Slow order approvals and automatic false declines can ruin your customers’ experience, while rushed approvals or under-trained customer service can allow fraudsters to bypass your security measures.
A Better Lemonade Stand
NOVEMBER 9, 2018
For the majority of new ecommerce entrepreneurs, finding reputable drop shipping suppliers can be a daunting process, littered with scams and dead ends. This post will show you how to find drop shipping suppliers, what to look for in a supplier and how to evaluate them, plus a free dropshipper’s directory. The post Finding Drop Shipping Companies & Suppliers (+FREE Directory) appeared first on A Better Lemonade Stand.
ecomdash
NOVEMBER 7, 2018
If cats knew how credit cards work, you can be sure they’d max out yours buying pet products online while you’re at work. (Dogs, ever loyal, would probably beg first.) But since our furry friends can’t figure out ecommerce on their own, it’s up to their owners to buy them everything they need to be happy. Like beauty and skincare products , pet products are quickly becoming the domain of ecommerce.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Forrester eCommerce
NOVEMBER 8, 2018
Last year, Forrester predicted that cloud computing would radically accelerate enterprise transformation everywhere. After a decade of powering small and medium business success — and giving disruptive companies the tools and technologies they needed to compete head on with the world’s largest firms — cloud was poised to drive significant enterprise change in the very firms being […].
Ecommerce Platforms
NOVEMBER 7, 2018
An online store contains a wide range of elements to make it run. The same can be said about your business in general. Think about the online assets such as images and videos, along with the site files, marketing documentation, and time budget sheets. Each file has a certain amount of worth, so it's important to ensure that they are all protected and ready for use at any time.
TradeGecko
NOVEMBER 8, 2018
As we touched upon in the last article of our product manufacturing series , creating a Bill of Materials (BOM) is a critical step in the manufacturing process. A BOM gives you a complete overview of the quantities of raw materials, components, and parts needed to manufacture each end product, as well as supplementary materials like user guides and packaging.
A Better Lemonade Stand
NOVEMBER 5, 2018
The one strategy every website can attribute substantial success to? Link Building. Implement your own link building strategy with the help of this article. The post Link Building Strategies: The Beginner’s Guide for Ecommerce Stores appeared first on A Better Lemonade Stand.
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The linear flow of make > use > dispose is unsustainable. Not only is it at odds with the realities of modern society, but it also fails to meet evolving demands from consumers and regulators. Linear is out. Circular is in. Going circular is not an overnight switch. It requires forward planning and data-driven decision-making. In this ebook, you’ll see how the right technology can help brands and manufacturers secure the product data governance they need to power this circular transition.
Forrester eCommerce
NOVEMBER 8, 2018
For some time, the burning question has been: Will robots replace humans? While the proliferation of robotic process automation (RPA) has reduced headcount in the back office, it’s a different story for customer service and sales. In a Forrester survey, 46% of companies said sales and marketing are leading the investment in and adoption of […].
Ecommerce Platforms
NOVEMBER 5, 2018
When it comes to exchange rates, not all of them are created equally. This is especially the case when you want to transfer money and your bank or a transfer service gets involved. Let's say you are in the US and you've tried to send dollars to an account in the UK. Your bank promises you that there's “0% commission” and they definitely offer “free money transfers” 99 times out of 100 this couldn't be further from the truth.
TradeGecko
NOVEMBER 5, 2018
Doing your homework and choosing the right tech partners for your multichannel business is a critical step to growing your business. Rushing to choose a tech solution can quickly lead to operational headaches, a lack of support, and wasted money.
Steve Dennis
NOVEMBER 5, 2018
At the beginning of the year I published “ A Baker’s Dozen Of Provocative Retail Predictions For 2018.” In No. 11, I opined that the industry’s problem with returns would soon start to get the attention it deserves. For awhile now I have seen the growing rate of costly product returns as a ticking time bomb —particularly as e-commerce garners greater share.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
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