THE JOURNEY YO REMARKABLE RETAIL

Steve helps organizations understand and respond to retail disruption by creating customer-centric, memorable and profitable growth strategies.

We’re all going to die!

Hopefully that’s not news to you. As the late, great metaphysician Jim Morrison reminds us: no one here gets out alive. In fact—and bear with me for a moment as I do some math–if you managed to wake up this morning, you are now one day closer to death.

Of course, there is the small matter of exactly when and precisely how that will occur. But here’s the thing: we all have a lot less control over those outcomes than we think. We can, in fact, do all the right things and encounter massively bad luck.

Today, as we encounter the harsh realities of an emergent pandemic, cratering financial markets and incompetent leadership, we can buy into the chaos, embrace the panic at the disco (and elsewhere) and do our best Chicken Little impression. We can add fuel to the little fires that are everywhere. We can spread ignorance, amplify fear, let our dis-ease rob us (and those around us) of our serenity.

Or not.

Pain is inevitable. Suffering is optional.

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My 2024 Retail Predictions: A Baker’s Dozen

My 2024 Retail Predictions: A Baker’s Dozen

In 2018 I started sharing my annual retail predictions. Looking back, let’s just say mistakes were made. But some—like “physical retail isn’t dead—boring retail is” and my dour outlook on many much hyped disruptor brands (aka “wobbly unicorns”)—have held up pretty...

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My Bold Retail Predictions for 2023

As I share my annual retail predictions I’m reminded of a joke a colleague of mine recently shared with me: Q. What’s the difference between God and a retail futurist? A. God doesn’t think he’s a retail futurist. So damn the humility and full speed ahead as I bring...

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"The Store Operations Council enjoyed every minute of Steve Dennis's presentation on retail's future. He always keeps it real and speaks the language of retail experts."

Cathy Hotka

Principal

Cathy Hotka & Associates

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"The Store Operations Council enjoyed every minute of Steve Dennis's presentation on retail's future. He always keeps it real and speaks the language of retail experts."

Cathy Hotka

Principal

Cathy Hotka & Associates

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