Nisa claims success for new mobile ordering app

Print

Symbol group Nisa is claiming success for its new mobile app after more than 1,000 of its retailers signed up in the first two weeks after launch.

290620-new-OCS-app.jpg

The app, which is free to download from the Apple Store and Google Play, has been downloaded and registered on almost 2,000 devices, Nisa says, as retailers make use of both mobile phones and tablets.

About 2,200 standard orders have been placed via the app, accounting for 146,000 cases of product, and an additional £62,000 in orders have been placed on special app-only deals.

Nisa says feedback from retailers has been very positive, including reports from those who usually struggle with new technology.

It cites one Sunderland-based Nisa retailer, Manny Dhindsa, who says: “I’ve just used the app for my ambient order. It was very easy with a good scanner that gives you options for products and tells you at the end if anything has been rejected.”

Peter Walker, head of IT at Nisa, said: “The partners who trialled the app were very complimentary about it and found it a very simple tool to use and so we were hopeful we would receive a similar response from the rest of our partners once it was rolled out.

“We are absolutely delighted to be getting such positive feedback from partners.

“The number of orders being placed directly by the app is a very good indicator that those who have downloaded it are finding it easy to use and are seeing the immediate benefits.”