Forrester eCommerce

OCTOBER 12, 2023

Whether you realize it or not, revenue development reps are already working with buying groups. Learn how to formalize this process internally today.

B2B 439

B2B Marketing 439

Retail TouchPoints

APRIL 2, 2024

KnitWell Group has partnered with Mexican department store retailer El Puerto de Liverpool to expand the Talbots brand to Mexico. In September 2023 Sycamore Partners created the KnitWell Group holding company for its Ann Taylor, Loft and Talbots brands.

Department Stores 147

Department Stores Retail Consumer Customer 147

Retail TouchPoints

JULY 27, 2023

Authentic Brands Group has received approval from the U.S. million and buying the Boardriders group of brands, both in April 2023. Bankruptcy Court for the District of Delaware to purchase footwear brand Rockport. Financial terms of the deal were not disclosed. Authentic’s recent purchases include securing the IP for Vince for $76.5

Accessories 229

Accessories Travel Apparel Fashion 229

Retail TouchPoints

AUGUST 16, 2023

Casey’s General Stores will purchase 63 convenience stores from EG America, a subsidiary of the UK-based EG Group. EG Group is pleased to have found a new home for our Certified Oil and Minit Mart portfolio,” said Zuber Issa, Co-founder and Co-CEO of EG Group in a statement.

Operations 212

Operations 212

Retail TouchPoints

NOVEMBER 16, 2023

For its holiday windows in New York and London, the Lego Group has deployed interactive technology that allows visitors to have a digital snowball fight with their peers across the pond. For each creation shared, the Lego Group will donate a play set to a child in need through charity partners like Save the Children.

Social Media 256

Social Media Gifts Technology Customer Experience 256

Retail TouchPoints

JANUARY 5, 2024

The Chico’s , White House Black Market and Soma brands will now join the KnitWell Group , a holding company Sycamore Partners created for the Ann Taylor , Loft and Talbots brands in September 2023. Private equity firm Sycamore Partners has completed its acquisition of Chico’s FAS in an all-cash transaction valued at $1 billion.

Specialty Retailers 220

Specialty Retailers Operations Marketing Customer 220

Forrester eCommerce

AUGUST 31, 2023

Accounts, buying groups, opportunities, oh my! Find out how they’re all connected in this week’s Saying Goodbye to MQLs blog.

Blog 439

Blog B2B Marketing 439

Retail TouchPoints

SEPTEMBER 6, 2023

Sycamore Partners has created a new holding company for its Ann Taylor , Loft and Talbots brands, the KnitWell Group , which will also provide oversight and shared services to the plus-size women’s apparel brand Lane Bryant. Sycamore had bought the brands from Ascena Retail Group for $540 million in November 2020.

Apparel 229

Apparel Fashion Management Other 229

Retail TouchPoints

JANUARY 18, 2024

Digital Brands Group (DBG) — the parent company of a collection of digital-first lifestyle brands including Bailey 44 , Harper & Jones and Sundry — will open its first physical store in March 2024 and plans to have 50 locations within the next several years.

Retail 218

Retail Customer Retention eCommerce Channel 218

Forrester eCommerce

AUGUST 17, 2023

In this post, we look at what happens to the individuals if we focus on buying groups. Welcome back to this multipart blog series answering why leads-centric marketing approaches don’t work.

Blog 370

Blog Marketing B2B 370

Retail TouchPoints

MARCH 1, 2023

Nordstrom will work with The Folklore Group to better identify and engage with fashion and lifestyle brands founded by Black, Latinx, Asian and other people of color as well as those located in emerging markets.

Fashion 248

Fashion Operations Management Customer 248

Retail TouchPoints

SEPTEMBER 8, 2022

Walmart is expanding its presence in the medtail space through a 10-year partnership with healthcare and insurance provider UnitedHealth Group that will begin in January 2023. Walmart will incorporate UnitedHealth Group’s Optum program to provide analytics and support tools to clinicians.

Payment Services 233

Payment Services Technology Improvements Retail 233

Kissmetrics

JANUARY 13, 2021

Yahoo Groups was one of the original online communities. Many of these new platforms offer features Yahoo Groups doesn’t. After lagging behind their competitors for a few years, Yahoo Groups officially shut down in December of 2020. Thankfully, if you were a fan, there are a plethora of alternatives to Yahoo Groups.

Events 271

Events Social Media Other Books 271

Retail TouchPoints

JUNE 6, 2022

UK-based Frasers Group , parent company of Sports Direct , House of Fraser and Flannels , has reportedly acquired digital fashion retailer Missguided for $25.1 Frasers Group wasn’t the only company interested in Missguided. Frasers Group also has acquired other struggling brands including Evans Cycles , Jack Wills and Studio Retail.

Fashion 272

Fashion Clothing Operations Management 272

Retail TouchPoints

DECEMBER 20, 2023

Alibaba Group has given Eddie Wu, already Group CEO and head of the Alibaba Cloud unit, responsibility for its biggest revenue generator, the Taobao and Tmall Group (TTG). In March 2023 Alibaba restructured itself into six distinct businesses in a bid to drive agility and shareholder value.

eCommerce 147

eCommerce Technology Management Retail 147

Retail TouchPoints

NOVEMBER 17, 2021

Rue Gilt Groupe, the parent company of the parent company of Rue La La and Gilt Groupe , has filed for an IPO with the goal of a $100 million valuation. Rue Gilt Groupe currently has more than 1 million active buyers, of which 40% are between the ages of 18 and 44. Rue Gilt Group also experienced a net loss of $12.6

Retail 223

Retail Mobile Customer 223

Forrester eCommerce

JULY 8, 2021

Nearly all B2B buying decisions are made by groups. So why are so many marketers still oriented toward leads? Learn why, and see how Forrester's B2B Revenue Waterfall can give you better insights and results.

B2B 483

B2B Marketing Operations Customer 483

Retail TouchPoints

DECEMBER 13, 2023

DTC brands Gilt Groupe , Stitch Fix and Casper have teamed up to create a new feed-based, discovery-driven shopping app called Yaysay that is designed to elevate and gamify off-price shopping online.

Fashion 230

Fashion Mobile Games Supplies 230

Retail TouchPoints

SEPTEMBER 29, 2022

SPARC Group , the retail venture owned by Simon Property Group and Authentic Brands Group (ABG), has hired outdoor industry veteran Tim Bantle to lead Eddie Bauer as CEO. As CEO, Bantle will also be tasked with developing a stronger omnichannel strategy for Eddie Bauer.

Outdoor 263

Outdoor Retail Omnichannel Management 263

Retail TouchPoints

APRIL 15, 2022

Kohl’s has reportedly received a $9 billion takeover offer from Franchise Group , the parent company of The Vitamin Shoppe and Buddy’s Home Furnishings , three people familiar with the matter told Reuters. Sycamore Partners and a group including Acacia Research Corp also have proposed takeover offers as Kohl’s weighs its options.

Home Furnishings 292

Home Furnishings Operations eCommerce Management 292

Retail TouchPoints

MAY 20, 2021

Authentic Brands Group (ABG) , a brand development company featuring popular names such as Juicy Couture , Lucky Brand, Brooks Brothers and Nautica , and retail platform SPARC Group have signed an exclusive deal with Klarna to offer ecommerce customers a buy now, pay later (BNPL) option across its portfolio of retail brands.

Payment Services 223

Payment Services eCommerce Platforms Consumer eCommerce 223

Retail TouchPoints

FEBRUARY 15, 2023

Neiman Marcus Group (NMG) has made a series of strategic changes to its operating model as it continues to advance its Revolutionize Luxury Experiences transformation strategy. “Bergdorf Goodman is a key driver for the company’s growth through BG.com,” said van Raemdonck.

Technology 250

Technology Operations Customer Experience Information 250

Retail TouchPoints

JULY 19, 2022

Seeking information via the legal system, Amazon has filed a lawsuit against the administrators of more than 10,000 Facebook groups that try to orchestrate fake reviews in exchange for money or free products. the UK, Germany, France, Italy, Spain and Japan.

Social Media 241

Social Media Merchant Services Gifts eCommerce 241

Retail TouchPoints

MAY 31, 2022

Frasers Group has sold its U.S. retail businesses, Bob’s Stores and Eastern Mountain Sports , for $70 million in cash to GoDigital Media Group. According to Frasers, the funds from the transaction will go into the group’s general working capital pool. “We

Outdoor 239

Outdoor Apparel Fulfillment Presentation 239

Retail TouchPoints

DECEMBER 16, 2022

Warner Music Group (WMG) will partner with and invest in digital fashion retailer DressX , gaining a platform for select WMG artists to design their own virtual fashion lines.

Fashion 260

Fashion Clothing Definition Consumer 260

Retail TouchPoints

OCTOBER 18, 2021

“The goal has been to be able to create one 3D model that works everywhere — for manufacturing, on your own ecommerce site and for marketplaces you sell on,” said Ashley Crowder, CEO of VNTANA and a member of the Khronos Group , a consortium of more than 150 companies developing standards for 3D images and XR (Extended Reality) applications.

Shipping Costs 253

Shipping Costs Apparel Travel Shipping Products 253

Retail TouchPoints

JANUARY 9, 2023

Chinese billionaire Jack Ma will no longer control Ant Group , the fintech firm he founded, after the company reorganized its shareholding structure in order to “align the voting interests of shareholders with their economic interests,” according to a company statement. The adjustment will not affect the day-to-day operations of Ant Group.

Payment Services 182

Payment Services Financial Services Banking Technology 182

Retail TouchPoints

AUGUST 10, 2021

Brand Matter , a subsidiary of the financially struggling Sequential Brands Group, has sold the Ellen Tracy and Caribbean Joe brands to GMA Group for a total of $20 million. The company’s purchase price made up $17 million of the $20 million price tag paid by GMA Group. million payment on its Bank of America revolver loan.

Accessories 264

Accessories Jewelry Banking Apparel 264

Retail TouchPoints

OCTOBER 2, 2023

Meal kit provider Blue Apron has entered into a definitive agreement to be acquired by Wonder Group , the food delivery and takeout company founded by entrepreneur Marc Lore. At-home meals play a key role in this vision and have been on our strategic roadmap since the beginning.

Definition 147

Definition Operations Presentation Consumer 147

Retail TouchPoints

AUGUST 2, 2023

Additionally, the group will leverage existing activities from the NRF’s CIO Council, IT Security Council, Fraud Prevention Professionals Working Group and AI Working Group.

Technology 201

Technology Recommendation Retail Other 201

365 Retail

JULY 5, 2022

The Very Group, operator of multicategory digital retailers Very and Littlewoods, has appointed former president and CEO of Walmart Japan Lionel Desclée as group CEO. Current group CEO Henry Birch will step down on 24 September 2022 after four and a half years in the role. The Very Group appoints Lionel Desclée as group CEO.

Payment Services 122

Payment Services Payments Operations Omnichannel 122

Retail TouchPoints

MARCH 18, 2022

Neiman Marcus Group has appointed former Guess? executive Katie Anderson as EVP and CFO, reporting directly to CEO Geoffroy van Raemdonck.

Banking 269

Banking Supplies Technology Management 269

Retail TouchPoints

JANUARY 28, 2021

Pet Supplies Plus will sell itself to Franchise Group in an all-cash transaction valued at approximately $700 million. Pet Supplies Plus’ own delivery and buy online, pick up in-store (BOPIS) offerings were part of what made it attractive to Franchise Group. “We

Supplies 284

Supplies Operations eCommerce Management 284

Retail TouchPoints

APRIL 6, 2023

Authentic Brands Group (ABG) has made a binding offer to purchase Boardriders ’ iconic brands, including Quiksilver , Billabong , Roxy , DC Shoes , RVCA , Element , VonZipper and Honolua. The Boardriders portfolio generates $2.9

eCommerce Platforms 207

eCommerce Platforms Definition Management eCommerce 207

Forrester eCommerce

SEPTEMBER 30, 2021

Private equity firm Vista Equity Partners just announced it will acquire robotic process automation (RPA) software company Blue Prism Group. It plans to merge Blue Prism into Tibco Software, which it already owns. Forrester’s Automation team took a look at this potential merger and had the following thoughts.

Customer 195

Customer 195

Retail TouchPoints

MAY 12, 2023

On May 11 the parent company of Facebook , Instagram and WhatsApp unveiled several new generative AI applications for its platform that it is currently trialing with a small group of advertisers. The company is still very much focused on this tech though , according to Nicola Mendelson, VP of the Global Business Group at Meta.

Events 246

Events Games Marketing Operations 246

Forrester eCommerce

APRIL 2, 2021

Buying-group obsession is more likely to achieve growth for demand and ABM. Still jamming leads down a funnel? John Arnold explains the mind shift and what teams need to focus on.

Marketing 342

Marketing 342