Retailers tell of concerns over Covid-related operating costs

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The Association of Convenience Stores (ACS) has hosted a roundtable with retailers and representatives from the Low Pay Commission to discuss the impact on the sector of the national living wage.

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Retailers told the commissioners of their concerns about the impact on their businesses of Covid-19 related operating costs, including PPE for staff, in-store signage and temporary recruitment.

Retailers running rural and neighbourhood stores reported that sales had increased, but stores in locations more reliant on passing trade have struggled.

ACS chief executive James Lowman said: “Local shops have done a phenomenal job in adapting their businesses to ensure that they can continue to serve their communities while keeping their colleagues and customers safe.

“Employment costs are one of the biggest operational challenges for retailers who are already under immense pressure as a result of Covid-19.”

The Low Pay Commission will publish a report in the autumn with its recommendations for the national living wage and minimum wage rates that will apply in 2021 to 2022

The report will also assess the potential impact of Covid-19 on the living wage target.

The ACS gave written evidence to the Low Pay Commission earlier this month and will present oral evidence in July.