My Wife Quit Her Job

SEPTEMBER 11, 2023

In this episode, we discuss the future of e-commerce in the face of AI and other changes in the industry. In this episode, we discuss the future of e-commerce in the face of AI and other changes in the industry. I just returned from Las Vegas where I got to speak in front of 1300 people at the Alibaba CoCreate Conference.

eCommerce 258

eCommerce Other Books 258

Retail TouchPoints

MARCH 22, 2023

The prize is a big one, with the global baby market expected to be worth somewhere in the neighborhood of $88 billion by 2026 — and Gordon is betting that she has the vision and street cred to flourish where others have failed. “I’ll I walked into our first Cribs event and I was like, we are doing this for real,” Gordon added. “

Other 277

Other Retail X-cart Gifts 277

Retail TouchPoints

OCTOBER 12, 2023

Consumers are cautious and somewhat “on watch” when it comes to AI, but they know they’ll need to reconcile their reservations. According to Morning Consult, 52% of consumers are convinced that AI is here to stay.

Technology 293

Technology Other Consumer Fashion 293

Forrester eCommerce

OCTOBER 31, 2023

A focus on fundamentals such as empathy and accountability will equip companies to earn and keep trust in 2024. Read our predictions.

Other 379

Other Consumer Management Customer 379

Retail TouchPoints

JULY 28, 2021

Walmart will make its own technologies across both digital and physical channels available to other retailers. We’ve built new capabilities to serve the evolving needs of our own customers, and we have a unique opportunity to use our experience to help other businesses do the same,” said John Furner, CEO of Walmart U.S. in a statement.

Other 290

Other Multi-channel Shipping Costs Retail 290

Forrester eCommerce

JUNE 5, 2023

We’re excited to announce our latest research on vulnerability risk management (VRM) and security operations center (SOC) teams. VRM and SOC teams are pivotal parts of the security organization, with different responsibilities but shared challenges.

Other 195

Other Operations Management 195

Retail TouchPoints

FEBRUARY 25, 2022

Some of the stores were affected by other challenges. b8ta Lives on in Other Countries. b8ta Lives on in Other Countries. We are also planning to expand from Japan to other regions of Asia, and we would like to further expand stores that are not mainly for retail sales.”. We will continue to expand new businesses.

Operations 306

Operations Other Retail Toys 306

FastSpring

DECEMBER 20, 2023

Epic’s outsized voice and the reluctance of other studios to speak up publicly for fear of repercussions from app stores leaves us wondering: Is what Epic wants for app stores what other game and app developers actually want? The post Is What Epic Wants for App Stores What Other Game Developers Actually Want?

Games 135

Games Payments Merchant Services Payment Services 135

Forrester eCommerce

NOVEMBER 28, 2019

In a recent inquiry, a new Chief Data Officer asked where to start. And, wanted to know how to build a community around data and analytics, particularly with a limited budget to hire. Finding “Friendlies” My first suggestion was to look at the case study I did a few years ago on Seattle Children’s Hospital. […].

Other 416

Other Customer 416

Forrester eCommerce

OCTOBER 22, 2020

Since 2015, Amazon has hosted its annual summer sale, Prime Day, an exclusive deal event for its Prime members. In 2019, shoppers purchased more than 175 million items during the event, and its sales surpassed the prior year’s Black Friday and Cyber Monday sales combined.

Other 328

Other Events Retail Customer 328

Kissmetrics

NOVEMBER 1, 2021

Should you accept Bitcoin and other crypto payments on your website? You don’t quite know what Bitcoin and other cryptocurrencies are going to do from one day to the next and this can be a worry for website owners. While some crypto payment processors payout daily, others can take three to five days before processing your payment.

Payment Services 209

Payment Services Payments Merchant Services Cryptocurrencies 209

Retail TouchPoints

JUNE 14, 2022

Luxury platform FARFETCH will accept cryptocurrency payments for all purchases on the FARFETCH Marketplace, with plans to expand to FARFETCH Private Clients in the coming months and to all customers in the U.S., UK and Europe by late 2022.

Payment Services 304

Payment Services Cryptocurrencies Other POS 304

Forrester eCommerce

MARCH 8, 2021

Listen to how Bosch is carefully weighing issues such as the speed of its cultural change and the impact on its brand image as an innovator against the value of its existing culture. And learn how to avoid obstacles, such as when old product development models are colliding with innovation.

Other 251

Other Customer 251

Retail TouchPoints

OCTOBER 28, 2020

Tuesday Morning has declined to sell itself and will instead seek other paths for its financial reorganization, according to court filings. The retailer had planned to close on a sale of all its assets by Oct. 29, but will now push back its hearing date until Nov. 6 as it considers alternatives.

Other 219

Other Operations Technology Improvements 219

Forrester eCommerce

APRIL 28, 2021

Epic’s battle with Apple is coming to the courts in Oakland, California on May 3. The history of the battle (aka “Project Liberty”) is well documented in the news. You may be more familiar with Epic’s popular multiplayer game Fortnite than the privately held parent company that today is worth an estimated $28 billion. What’s […].

Other 235

Other Document Games Mobile 235

RetailWire

MARCH 7, 2024

As of today, a new competition law has come into force, affecting European users of major tech platforms like Apple and Google, among others.

Other 111

Other 111

Forrester eCommerce

MARCH 23, 2020

Most engagement surveys in the industry focus on a broad set of factors set against the employee life cycle, from on-boarding to off-boarding. They don’t provide enough insight into employees’ daily journeys — especially how various technology-related factors affect knowledge workers’ engagement. Our survey does.

Other 285

Other Technology Information Customer Experience 285

Forrester eCommerce

JUNE 10, 2019

On June 6, JPMorgan Chase announced it would be closing its digital-only bank Finn, a little under a year after it was launched. Digital banking is a tough business, and we’ve seen far more examples of failures than successes over the past two decades. The closure of Finn does bring up some important lessons for […].

Banking 341

Banking Other Financial Services Customer Experience 341

Forrester eCommerce

MAY 21, 2021

Earlier this week, an op-ed published on The Hill sent infosec Twitter into a tizzy by blaming cybersecurity industry best practices for recent high-profile security breaches. For us, the security team at Forrester, the op-ed furthered a number of security myths that we felt compelled to bust here. Myth #1: The Best Infosec Pros Have […].

Other 370

Other Management Customer 370

Retail TouchPoints

FEBRUARY 3, 2021

Walmart , Walgreens , CVS and 18 other retailers will become part of COVID-19 vaccination programs, in partnership with the CDC through the Federal Retail Pharmacy Program. This federal initiative will let the retailers accept and administer allocations of the COVID-19 vaccine in various states.

Other 230

Other Retail Operations 230

Retail TouchPoints

AUGUST 11, 2021

Each of them has a specific use during the game — there are ones that will be great for you given where you are in your journey and others that will be an absolute misstep.”. “Think about it like a set of golf clubs. If you’re selling a non-differentiated commodity, it is oftentimes a race to the bottom in terms of price.”.

Other 147

Other White Paper Multi-channel eCommerce 147

Retail TouchPoints

SEPTEMBER 1, 2020

The reported bid comes after talks with three other potential buyers reached a “stalemate,” according to Sussberg. The three other potential buyers that have stalled out are reportedly Sycamore Partners, the joint venture of Simon Property Group and Brookfield Property Partners, and Hudson’s Bay Co. ,

Other 191

Other Management Retail Operations 191

Forrester eCommerce

MARCH 20, 2019

Domino’s Pizza suffered a major blow recently: A federal appeals court reversed a lower court ruling* and affirmed that the Americans with Disabilities Act (ADA) does cover the Domino’s websites and mobile apps — and yours, too.

Other 331

Other Mobile Customer Experience Technology 331

Retail TouchPoints

MAY 17, 2021

Walmart , Target , Costco and other retailers are relaxing their mask mandates for vaccinated shoppers after the Centers for Disease Control (CDC) issued guidance letting fully vaccinated people resume most activities without masks.

Other 189

Other Retail Operations 189

Retail TouchPoints

APRIL 21, 2022

Amazon is extending Prime benefits to ecommerce sites beyond Amazon.com through the Buy with Prime option. Retailers who utilize Fulfillment by Amazon (FBA) will be able to add Buy with Prime to their own checkout process, which will allow Prime members shopping there to utilize Amazon Pay and benefit from two-day shipping and free returns.

Fulfillment 277

Fulfillment Merchant Services Shipping Costs Other 277

Forrester eCommerce

NOVEMBER 1, 2018

Forrester’s customer experience Forums are in their tenth year — from our first one in 2009 in New York, they’ve grown and spread to San Francisco, London, Singapore, and other cities around the world and become yearly destinations for CX pros far and wide. CX Europe 2018 is just 10 days from now — Tuesday […].

Other 367

Other Customer Customer Experience Customer Data 367

Forrester eCommerce

MAY 7, 2018

Now, Amazon Prime isn’t like other loyalty programs you see in the marketplace. A few weeks ago, Jeff Bezos revealed in the annual shareholder letter that Amazon Prime now has over 100M members. But even more noteworthy than its size is its revenue impact. In 2017, Amazon shipped more than $5B items through Prime. For […].

Other 240

Other Shipping Customer 240

RetailWire

APRIL 3, 2024

Over 200 artists, including Katy Perry, Billie Eilish, Kacey Musgraves, J Balvin, Ja Rule, Jon Bon Jovi, The Jonas Brothers, and Miranda Lambert, are voicing serious concerns about threats linked to artificial intelligence in the music industry.

Other 105

Other 105

Retail TouchPoints

JULY 31, 2020

What can you learn from other verticals as you continue to drive your advertising efforts through the second half of the year? In addition to building audiences that include recent web site visitors, recent purchasers and cart abandoners, think about other opportunities in Google to customize your audience approach.

Other 235

Other Beauty and Health eCommerce Sporting Goods 235

Digital Doughnut

MARCH 4, 2024

Explore why digital marketing is outpacing other industries in 2024, driven by increased digital consumption, technological advancements, and changing consumer expectations.

Other 52

Other Marketing Technology Consumer 52