Post Office unveils latest additions to banking framework

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Wealth manager and private bank Coutts has joined the Post Office’s Banking Framework, allowing its customers to use services such as making cash withdrawals, deposits or paying in cheques at any of the Post Office’s 11,500 branches.

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The agreement means that Coutts becomes the 30th financial institution to join the framework, which includes high street banks, digital start-ups and credit unions.

Martin Kearsley, banking director at the Post Office, said: “Post Office and Coutts have both been in business for well over 300 years and we’re delighted their customers can now do their everyday banking at our 11,500 branches. With 6,000 of our branches being in rural areas, many open longer hours and at weekends, we’re ideally placed to provide a convenient, personable and secure service for their customers.”

James Clarry, chief operating officer, Coutts, added: “We know that our clients value both personal service and choice. Whilst an increasing number of our clients are using our award-winning digital services, many continue to prefer the ability to engage face-to-face in their own communities. That is why we are delighted to have joined the Post Office’s Banking Framework – to ensure we continue to be as accessible as possible for our clients, in ways that suit them best. It is with great pleasure that we can connect two iconic British institutions, Coutts and the Post Office, to extend our services into over 22,000 locations in the UK.”

In addition, Adam & Company, also owned by RBS/NatWest, will become the 31st institution to join the Banking Framework.