Post Office resumes travel money service

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Post Office Travel Money is re-activating its branch pre-order operation which was suspended at the start of lockdown.

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Customers can now order more than 60 currencies online for next day home delivery or collection from all 11,500 Post Office branches. A same-day online click-and-collect delivery will also be available at a selected number of branches nationwide from 1 July.

Nick Boden, head of Post Office Travel Money, said: “We have been monitoring the position carefully in recent weeks and are aware of growing consumer interest in holidays as lockdown rules have relaxed. With the reintroduction of flights by leading airlines and the re-opening of resorts in Europe, we feel that it is appropriate to resume our travel money services so that we can accommodate those who want to start planning trips abroad in the coming months.”

Post Office Travel Money said that with the ongoing uncertainty about future Covid-19 developments all customers purchasing currency online or from its branch network can be reassured of a full refund guarantee in the event of holiday cancellation. Claims need to be supported by currency purchase and sell receipts, as well as evidence of holiday cancellation.

The resumption of Travel Money services comes after Post Office’s announcement on 17 June that its travel insurance products were back on sale and available online or through its dedicated UK contact centre.