Trending Articles

How To Improve UX For Employees

Forrester eCommerce

Recently, I attended Rosenfeld Media’s Enterprise Experience Conference, as an input to research I’m conducting about enterprise UX.

RTP Editors Preview Retail TouchPoints Live! @ RetailX

Retail TouchPoints

In partnership with the brand new RetailX event (the co-location of IRCE, GlobalShop and RFID Journal Live! Retail), Retail TouchPoints is hosting Retail TouchPoints Live! RetailX for the first time June 25-26 at McCormick Place in Chicago.

The Cost Of Losing Creativity

Forrester eCommerce

Agencies’ creative perspective, the very currency of the business, is at risk and can only be realized by shifting billions from tech to fund creative differentiation. The value of agency creativity is at risk of disappearing.”

Marketing Unboxed: Outdoor Boxes is #DoingThings With Their Marketing

Zaius

In almost any spin, yoga, or zumba class you go to, you’re sure spot someone sporting one of Outdoor Voices ’ signature athleisure looks. The activewear brand makes a statement with their color-blocked leggings and tops that are perfect for both brunch and burpees.

Tips For E-Commerce Best Practices

An infographic listing the best practices companies can follow to bolster their e-commerce website.

Evolution and Variation with “line & slope” charts in Tableau

Canonicalized

Love line charts? Love slope charts? Why not put them together? In this article, I am going to show you why this is not always a good idea and some good use cases of how they could work well. People think computers will keep them from making mistakes. They’re wrong. With computers you make mistakes […]. The post Evolution and Variation with “line & slope” charts in Tableau appeared first on Canonicalized. Analytics Data Visualization Tableau

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Three Ways Customer Support Is Reshaping Retail

Retail TouchPoints

By Anand Janefalkar, UJET As consumer values and priorities are shifting towards a more multichannel and digital experience, we are watching the retail industry evolve right before our eyes.

How Customer Affinities Power Personalized Campaigns

Zaius

Customers can be a mystery at times. Why did one ecommerce customer buy ten pairs of sandals in a month? And why does another loyal customer only ever buy products from one specific line and nothing else?

Microservices and payments: what you need to know

GetElastic

Digital commerce experiences are increasingly stepping outside the bounds of the dot.com website.

How Technology Can Help You Create A Winning Product Content Strategy in 2019

BigCommerce

Product content has always been key to standing out on the very cluttered, very competitive digital shelf. Consumers expect an… Ecommerce Technology

The State Of Social Advertising: Pretty On The Outside, Ugly On The Inside

Forrester eCommerce

On the outside: Social media’s total global advertising spend is expected to balloon to $110 billion by 2022 (with Facebook taking 75% of the global spend market). Social networks are happy. Investors see dollar signs. Marketers feel justified in their spending.

Trends In Location Intelligence That Drive Brick-And-Mortar Growth

Retail TouchPoints

By Ran Ben-Yair, Ubimo To say that location intelligence is changing the face of retail is not hyperbolic.

What Type of Links Does Google Really Prefer?

Kissmetrics

We all know that links help rankings. And the more links you build the higher you’ll rank. But does it really work that way? Well, the short answer is links do help with rankings and I have the data to prove it. But, you already know that.

Apple Pay’s bite of mobile wallets [Infographic]

GetElastic

With 74% of the top 100 US retailers accepting Apple Pay in-store and 24% accepting it through mobile websites and apps, Cupertino’s mobile wallet is a hot topic in digital payments. Our latest infographic explores Apple’s piece of the mobile wallet pie.

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Mistrust around review authenticity sees online shoppers demand human interaction in the ecommerce buying journey

Retail Technology Review

Mistrust around the authenticity of User Generated Content (UGC) and reviews has seen online shoppers placing more value in human interactions in their online buying journeys a new report from iAdvize, the conversational commerce provider, suggests. Critical Issues Internet Retailing

Waste Not, Want Not: Can Food Tech Help?

Forrester eCommerce

As the saying goes, if we waste now, we might want it later, and regret the waste. Well, it’s even worse that that in the global food system. We waste now, and we want it at the same time. One of the paradoxes around food is that we have both too much and too little […].

How to Offer Free Shipping for Your Ecommerce Store – The Ultimate Step-by-Step Guide

Ecommerce Platforms

Whether you’re dropshipping or fulfilling orders by yourself, there's one thing you can know for sure — online shoppers hate paying for shipping. They hate it so much, in fact, that 86% of them would rather abandon their shopping carts than have to pay five bucks for shipping fees.

Neiman Marcus kicks the can down the road. So now what?

Steve Dennis

Last week brought two big pieces of Neiman Marcus news. The day started with the announcement that the company had successfully extended the maturities on some $4.6 billion in debt. Then, a few hours later, Neiman’s reported quarterly results , which were concerning.

B2B industry expert, Brian Beck on why flexibility in an ecommerce platform is crucial to future-proofing business [video]

GetElastic

Industry expert and author, Brian Beck caught up with Get Elastic and shared his criteria for B2B organizations evaluating a commerce platform.

B2B 123

67% of e-commerce business are putting off customers with insufficient product images

Retail Technology Review

Online retailers are losing out on additional revenue by not utilising simple methods to capture sales from potential customers, new research has revealed. Critical Issues Internet Retailing

Supercharge Your Employee Experience With Video

Forrester eCommerce

Enterprises have heard their employees’ calls for increased flexibility, and now more than 25% of US information workers work from home at least weekly. But with subpar technology solutions and little face-to-face interaction, home or remote workers end up frustrated and out of the loop.

Ecommerce Shipping – A Step by Step Guide for 2019

Ecommerce Platforms

Global ecommerce sales are currently topping $3.5 trillion and cumulative data anticipates a 276% increase in global retail over the most recently tracked period. If you’re just starting out your ecommerce business, the first thing to learn is that global sales require global presence.

Engaging Strategies to Heat Up Your Summer Marketing

UpSellIt

Summer is here! That means warm temperatures, high spirits, and endless opportunities for marketing. As the heat drives customers outside, it creates numerous opportunities for different industries to thrive.

11 B2B ecommerce must-haves when it comes to UX

GetElastic

Before any B2B manufacturer or distributor can launch their first digital channel, some difficult questions need to be answered. First and foremost, which core experiences will the ecommerce site deliver.

B2B 97

Manhattan Associates and BRP Consulting work together to deliver next-generation unified commerce platform

Retail Technology Review

Manhattan Associates Inc. has announced an extended partnership with retail management consulting firm BRP Consulting. The companies, which have been working together since 2016, have now extended their partnership to equip retailers with next-generation omnichannel and point-of-sale solutions that help deliver a seamless, holistic shopping experience. Retail Supply Chain Internet Retailing

DTC Disruptors Solve Three Escalating Tensions In Consumer Decision Making

Forrester eCommerce

Episode 77 – What Separates eCommerce Brands that Scale from Those that Don’t with Austin Brawner of Ecommerce Influence

eCommerce Evolution

Austin Brawner is a legend in the eCommerce space, namely because his podcast – Ecommerce Influence – is one of the most popular in the industry.

Square POS Review: Everything You Need to Know (June 2019)

Ecommerce Platforms

Need to know more about the Square POS? If you run a physical (brick and mortar) store, then there are few tools more important than your point of sale system. This combination of hardware and software will ensure that you can take payments from customers instantly while updating your inventory too.

POS 113

The anatomy of a top-notch ecommerce website [infographic]

GetElastic

User experience (UX) should be the number one consideration when building your ecommerce site. The changing consumer preference has increased interest in UX and it’s expected to become more significant for years to come.

Trustonic, Rubean and CCV announce collaboration to develop mPOS solution enabling secure cardholder PIN entry on COTS devices

Retail Technology Review

Mobile security solutions provider Trustonic has announced a partnership with Rubean AG, an established mobile security-focused fintech, and CCV, a European payment solution provider, to develop an mPOS solution that accepts higher value transactions by enabling hardware-protected PIN entry on a range of commercial off-the-shelf (COTS) smartphones. Internet Retailing

The Future Of Facebook, Inc.: Short-Term Gain, Long-Term Pain

Forrester eCommerce

Based on the many press inquiries we’ve received at Forrester, the industry is keen on predicting Facebook, Inc.’s s immediate demise. Note: Facebook, Inc. is inclusive of the Facebook app, Messenger, Instagram, WhatsApp, and its other apps, services, and hardware.

Firing the pollsters

Steve Dennis

We get news we don’t want or like all of the time. Some of it with significant consequences; most of it (thankfully) much less so. The job we didn’t get. Unrequited love. A serious medical diagnosis. Any and all of these can send us into a downward spiral. If you are anything like me, you may find yourself fighting the more mundane “injustices” we suffer as well. The delayed flight. The long line at the grocery store. The traffic jam on the way to work.

Games 71

iZettle Review (UK) The Ultimate Guide

Ecommerce Platforms

In the ecommerce industry, where money changes hands, payment processing is one thing which needs precision. Oh, isn't this the truth of the matter? And does iZettle live up to the retailers' expectations? It's the most probable question you'd expect from any merchant who wants to give it a shot.

How to Shift Freemium Customers to Paid Customers

FastSpring

Everyone likes free stuff. If you’ve ever been to Costco during sample time, you know what I’m talking about. People will eat little pizza samples all day, but the big question is, “Will they actually make it to the freezer aisle?”.