Kibo

Online B2B Marketplaces: Beat Them or Join Them?

Kibo

Online transactions are on course to make up nearly half of all business […]. The post Online B2B Marketplaces: Beat Them or Join Them? appeared first on The Omni Channel.

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How to Balance Personal Customer Service and Automation for Maximum Impact

Kibo

Personal customer service is a crucial brand differentiator, but the growing use of […]. The post How to Balance Personal Customer Service and Automation for Maximum Impact appeared first on The Omni Channel.

Five Priorities to Make the most of Mobile Commerce in 2018

Kibo

Years of predictions finally became reality this holiday season, with mobile activity playing […]. The post Five Priorities to Make the most of Mobile Commerce in 2018 appeared first on The Omni Channel. eCommerce mPOS

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3 Ways to Counter Amazon’s 1 Day Delivery Prime Push

Kibo

Amazon recently stated its intention to make 1 day delivery the default for […]. The post 3 Ways to Counter Amazon’s 1 Day Delivery Prime Push appeared first on The Omni Channel.

Tips For E-Commerce Best Practices

An infographic listing the best practices companies can follow to bolster their e-commerce website.

Personalization Experience: Pop the Question(s) to Improve Personalization

Kibo

Retailers and manufacturers are obsessed with personalization experience, and for good reason: Four […]. The post Personalization Experience: Pop the Question(s) to Improve Personalization appeared first on The Omni Channel.

Making the Most of Holiday Return Season

Kibo

Merchants may dread the surge of returns that inevitably follows the holiday season […]. The post Making the Most of Holiday Return Season appeared first on The Omni Channel. Distributed Order Management eCommerce

Buy Online Pickup In Store: BOPIS Growth Requires a New Metrics Mindset

Kibo

What is BOPIS? Thanks to its popularity with shoppers, Buy Online, Pickup In […]. The post Buy Online Pickup In Store: BOPIS Growth Requires a New Metrics Mindset appeared first on The Omni Channel.

5 Keys for Re-Engaging Holiday Shoppers In 2019

Kibo

So far, the holiday season is exceeding expectations, with overall retail spending on […]. The post 5 Keys for Re-Engaging Holiday Shoppers In 2019 appeared first on The Omni Channel. eCommerce Black Friday Holiday eCommerce Mobile Commerce

GDPR Requirements: Why Merchants Should Stay Ahead with Privacy Practices

Kibo

Last year marked the start of a new wave of digital privacy regulation […]. The post GDPR Requirements: Why Merchants Should Stay Ahead with Privacy Practices appeared first on The Omni Channel.

Customers Demand Flexible Gift Card Options this Holiday Season

Kibo

With roughly 80% of consumers expecting to buy gift cards this holiday season, […]. The post Customers Demand Flexible Gift Card Options this Holiday Season appeared first on The Omni Channel. eCommerce Uncategorized gift card promotion Holiday eCommerce

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How to Promote O2O Beyond the Product Page

Kibo

Today’s path to purchase criss-crosses the online/offline divide multiple times en route to […]. The post How to Promote O2O Beyond the Product Page appeared first on The Omni Channel.

3 Ways Website Personalization Helps Highlight B2B’s Unique Strengths Online

Kibo

In recent years, B2B companies have been advised to adopt tactics like website […]. The post 3 Ways Website Personalization Helps Highlight B2B’s Unique Strengths Online appeared first on The Omni Channel.

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3 Steps Manufacturers Need to Take to Sell Directly to B2B Buyers

Kibo

Manufacturers may hesitate to invest in eCommerce because of potential channel conflict with […]. The post 3 Steps Manufacturers Need to Take to Sell Directly to B2B Buyers appeared first on The Omni Channel. Distributed Order Management eCommerce Uncategorized B2B D2C

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O2O: 4 Easy Ways To Drive Online to Offline Store Visits Via Social Media

Kibo

As online mobile shopping grows, omnichannel retailers should take advantage of social media’s […]. The post O2O: 4 Easy Ways To Drive Online to Offline Store Visits Via Social Media appeared first on The Omni Channel. Distributed Order Management eCommerce headless commerce o2o

Just in Time for Holiday Shopping: 3 Tips to Boost Confidence in eComm Security

Kibo

Consumers are cautious about online security as they head into the holidays. […]. The post Just in Time for Holiday Shopping: 3 Tips to Boost Confidence in eComm Security appeared first on The Omni Channel. eCommerce Uncategorized Customer Experience security

All Talk, No Action? 4 First Steps to Win at Voice Search

Kibo

If Santa brought you or someone you know a “smart speaker” for Christmas, […]. The post All Talk, No Action? 4 First Steps to Win at Voice Search appeared first on The Omni Channel. eCommerce Uncategorized alexa amazon Digital Marketing Tips siri voice search

Takeaways from NRF Big Show & Expo 2019

Kibo

This year’s National Retail Federation event promised to be the biggest yet, and […]. The post Takeaways from NRF Big Show & Expo 2019 appeared first on The Omni Channel. Events Uncategorized NRF 2018

The eCommerce Platform Agility Test: Can Your Brand Jump These Conversion Hurdles?

Kibo

Despite double-digit growth, eCommerce still accounts for a small percentage of total retail […]. The post The eCommerce Platform Agility Test: Can Your Brand Jump These Conversion Hurdles? appeared first on The Omni Channel.

IRCE 2018 Recap: Five Commerce Themes Merchants Can’t Afford to Ignore

Kibo

With the first half of 2018 coming to a close, this year’s Internet […]. The post IRCE 2018 Recap: Five Commerce Themes Merchants Can’t Afford to Ignore appeared first on The Omni Channel. Events IRCE irce 2018

 5 Ways for Retailers to Increase Foot Traffic  

Kibo

With store closures skyrocketing in recent years, the retail sector is poised to […]. The post 5 Ways for Retailers to Increase Foot Traffic appeared first on The Omni Channel. Distributed Order Management eCommerce mPOS RTI increase foot traffic Omnichannel Fulfillment

Capitalize on Holiday Momentum to Thrive in an Uncertain 2019

Kibo

Early reports indicate the holiday season has been a blockbuster. After a successful […]. The post Capitalize on Holiday Momentum to Thrive in an Uncertain 2019 appeared first on The Omni Channel

Cyber Week Takeaway: go all in on omnichannel … or go home

Kibo

As the holidays enter the final stretch, strong results from the season’s peak […]. The post Cyber Week Takeaway: go all in on omnichannel … or go home appeared first on The Omni Channel. Distributed Order Management eCommerce Uncategorized Holiday eCommerce Omnichannel

Manufacturers: BOPIS is for You, Too

Kibo

Manufacturers are increasingly taking advantage of their online presence to establish direct connections […]. The post Manufacturers: BOPIS is for You, Too appeared first on The Omni Channel. Distributed Order Management BOPIS Customer Experience eCommerce

SEO Tips for Global Reach

Kibo

Hi and welcome to Kibo’s Marketing Minute where we share digital […]. The post SEO Tips for Global Reach appeared first on The Omni Channel. eCommerce Global Reach SEO

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To Compete On Prime Day Retailers Must Deliver Omnichannel Relevance

Kibo

Amazon.com’s Prime Day is now widely recognized as both a threat and a […]. The post To Compete On Prime Day Retailers Must Deliver Omnichannel Relevance appeared first on The Omni Channel. Distributed Order Management eCommerce BOPIS Omnichannel prime day

4 Tips for International eCommerce Success

Kibo

Merchants are increasingly looking beyond U.S. borders to attract new customers. While the […]. The post 4 Tips for International eCommerce Success appeared first on The Omni Channel. eCommerce Uncategorized international

Gold Mine or Minefield? How Manufacturers Can Succeed With Online Marketplaces

Kibo

With the holidays approaching, online marketplaces have a potential for unprecedented reach and […]. The post Gold Mine or Minefield? How Manufacturers Can Succeed With Online Marketplaces appeared first on The Omni Channel

How To Use Omnichannel Fulfillment For Better In-Store Experiences

Kibo

In the increasingly intense battle for survival, retailers are focusing more than ever […]. The post How To Use Omnichannel Fulfillment For Better In-Store Experiences appeared first on The Omni Channel.

Marketing Minute: 2 Tips for Leveraging Your Online Store for Global Reach

Kibo

Hi, and welcome to Kibo’s Marketing Minute where we share digital […]. The post Marketing Minute: 2 Tips for Leveraging Your Online Store for Global Reach appeared first on The Omni Channel

Boscov’s Wins Gold in Retail TouchPoints 2018 Store Operations Superstar Awards

Kibo

At Kibo, we pride ourselves in working with each and every customer to […]. The post Boscov’s Wins Gold in Retail TouchPoints 2018 Store Operations Superstar Awards appeared first on The Omni Channel.

3 Ways to Brace for Online Sales Tax Changes

Kibo

So far, June’s U.S. Supreme Court ruling on sales tax collection has had […]. The post 3 Ways to Brace for Online Sales Tax Changes appeared first on The Omni Channel. Distributed Order Management eCommerce Uncategorized

Kibo eCommerce recognized as a “Strong Performer” among B2C platforms

Kibo

We’re proud to share that Kibo was recently named a Strong Performer in […]. The post Kibo eCommerce recognized as a “Strong Performer” among B2C platforms appeared first on The Omni Channel

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Order Management System: The Brain of Your Omnichannel Retail Enterprise

Kibo

By Keith Blankenship, Regional Vice President of Sales, Kibo Retail technology has […]. The post Order Management System: The Brain of Your Omnichannel Retail Enterprise appeared first on The Omni Channel.

For Personalization Success this Holiday Season, Unwrap the Gift of Data.

Kibo

There’s no time like the holidays to prove the time- and money-saving potential […]. The post For Personalization Success this Holiday Season, Unwrap the Gift of Data. appeared first on The Omni Channel

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New Report: 25% Increase In Consumers Planning On Using BOPIS This Holiday!

Kibo

Buy online pickup in-store (aka BOPIS) services have been growing steadily in popularity, […]. The post New Report: 25% Increase In Consumers Planning On Using BOPIS This Holiday! appeared first on The Omni Channel. Distributed Order Management eCommerce

Top 5 Reasons to Attend Kibo Summit 2018

Kibo

Kibo Summit 2018 is right around the corner! This must-attend event for […]. The post Top 5 Reasons to Attend Kibo Summit 2018 appeared first on The Omni Channel. Events Amplify Your Commerce Kibo Summit Summit Summit 2018