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Kibo
MAY 31, 2023
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Kibo
MAY 31, 2023
I just like the helpful information you provide in your articles
Kibo
MAY 30, 2023
very informative articles or reviews at this time.
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Kibo
MAY 30, 2023
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Kibo
MAY 29, 2023
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Kibo
MAY 28, 2023
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Kibo
MAY 27, 2023
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Kibo
MAY 26, 2023
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Kibo
MAY 12, 2023
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Kibo
JULY 28, 2014
How Mobile is Transforming the Retail Landscape We’ve all heard the hype about anytime, anywhere shopping. Mobile commerce is transforming the retail landscape – changing the way consumers connect with the products they love. How do we know? If seeing shoppers roaming store aisles armed with their mobile devices isn’t enough to convince you, these five stats will: 56% of consumers have used their mobile devices to research products from home (Forrester) 34% use their mobile phones to research pr
Kibo
JULY 9, 2014
Why Smart Shoppers Love Your Website, But Hate Your Dealer Locator Chances are, if you’re reading this blog post, you’re a savvy consumer. You know which brands you like and can Google among the best of them. In fact, I’m willing to wager my morning bagel that you’re among the 78% of adults who research products online before making a purchase (Pew Research Center).
Kibo
JUNE 20, 2014
Customer Fulfillment is Key to Building a Top-Shelf Furniture Company Started in 1995, OFM has evolved into one of the country’s leading sellers of office furniture for general businesses, schools, government offices and hospitals. Blessed with an eye for spotting elegantly designed, high-quality furniture, the Zalcberg family has sustained an unwavering commitment to delivering unrivaled value to their customers, offering top quality office furniture at affordable prices along with high-touch c
Kibo
JUNE 6, 2014
Improve In-Store Merchandising with Real-Time Inventory Data With the dizzying array of shopping choices and channels, finding products is as easy as clicking a button. But if your customers don’t find the products they want, they’ll move on quicker than you can type “Amazon.” To avoid losing a sale, not to mention a customer, retailers must make smart merchandising decisions to connect customers with the products they want over the channels they prefer, before they look elsewhere.
Kibo
MAY 19, 2014
Why Customer Care Will Win the Sale Consumers are largely motivated by one thing: Price. And with the proliferation of omnichannel technology in the retail space , today’s shopper can easily access product information anytime, anywhere, making it easier than ever to find the best deals. With a wealth of information at their fingertips, including product details, promotions, coupons, and sales, consumers have become even more selective with what they spend their money on and who they spend their
Kibo
MAY 14, 2014
5 Tips for Improving Your Omnichannel Customer Experience Technology is rapidly changing the way we connect with the world, including how we shop for the products we want. Little more than a decade ago, a smiling sales associate and a 1-800 support number were enough to ensure a great customer experience. Today, that same merchant must enable a seamless shopping experience across multiple channels—mobile, tablet, laptop, print, in-store—or risk losing the sale or, what’s worse, the customer.
Kibo
MARCH 17, 2023
Today’s customer requires greater agility than ever before — they want faster, cheaper, and more accurate delivery options. Expectations for delivery times continue to shrink. According to McKinsey & Co., 90% of consumers view 2-3 day shipping as a baseline expectation. At the same time, costs continue to increase. There has been a four times increase in hourly wage growth compared to prepandemic levels.
Kibo
MARCH 2, 2023
An increasing number of manufacturers are looking to eCommerce to maintain customer loyalty while in turn reaching new customers this year. Many of these companies are also facing the challenge of evaluating their eCommerce platform to ensure it can meet the increasingly complex demands of today’s digital market. The ability to handle and provide seamless self-service capabilities, subscription purchases alongside non-subscription purchases, manage pricing and promotion rules for specific segmen
Kibo
FEBRUARY 22, 2023
With omnichannel shopping becoming the norm across B2B and B2C sectors, it’s become increasingly important to have seamless operations across channels. One of the critical components of a successful omnichannel experience is the ability to unify inventory data in real-time and make the inventory shoppable across any sales channel. Without real-time inventory visibility, you could risk losing a shopper to stockouts or inability to check local inventory location.
Kibo
FEBRUARY 3, 2023
In the midst of uncertain economic times, many businesses are considering subscription business models and how they can be used to drive customer loyalty. But as the competition for wallet share intensifies, customer expectations for eCommerce subscriptions have grown higher — requiring B2B and B2C companies to consider how they’re providing value with this offering long after the customer hits ‘complete purchase.
Kibo
JANUARY 18, 2023
Day 3 marks the end of another NRF Retail Big Show, but we walk away armed with insights, data, and ideas that will help Kibo and our clients thrive in 2023 and beyond. On the last day, we heard from retail experts from Charles Schwab, Neiman Marcus, Bealls, Mondelez, and Poolwerx, covering economy trends, headless commerce, supply chain strategies, and distributed order management.
Kibo
JANUARY 16, 2023
Day 2 of NRF brought inspiring stories, unique insights, and tactic strategies from leading retailers and retail experts. From Simone Biles and Petco’s CEO Ron Coughlin to Kibo’s own Head of Partnerships & Alliances, Ava Aprin, here’s an overview of the top takeaways from the day. Simone Biles Kicks Off Day 2 With Her Athlete-Turned-Businessperson Story.
Kibo
JANUARY 6, 2023
We’re excited to announce that Kibo was recognized in the 2022 Gartner Market Guide for Retail Distributed Order Management Systems. Gartner recommends that you use this guide to “identify vendors with which to discuss your DOM requirements by matching their capabilities and coverage against your business processes and goals.” “Retailers expanding their order fulfillment offerings to consumers face increased complexity in fulfilling those orders, fueling investments in distributed order ma
Kibo
DECEMBER 14, 2022
We’re lucky to work with some of the most experienced and innovative partners in the commerce industry. And last week we had the chance to meet virtually with our partners at Kibo’s Annual Partner Summit! This year’s Partner Summit focused on celebrating our 2022 wins, how we’re investing in our partner ecosystem, and our strategy and vision going into the new year.
Kibo
DECEMBER 8, 2022
As more consumers and B2B buyers favor omnichannel journeys to complete their purchases, it’s more critical than ever for businesses to have an order management system that can support and enhance those experiences. To help business leaders evaluate order management systems, Forrester released its Order Management System Landscape, Q4 2022 overview.
Kibo
NOVEMBER 16, 2022
We had the chance to interview Brian Beck, Managing Partner at Enceiba and author of the book Billion Dollar B2B Ecommerce for our Talking Shop video series. During the interview, Brian discusses how B2B companies are transforming their commerce model to meet the expectations of the modern B2B buyer. Read the summary or watch clips of the interview below.
Kibo
NOVEMBER 8, 2022
We’d like to introduce you to Kibo’s new Executive Leadership Team! Changes to our executive team were strategically made to support our company’s growth and focus on building composable solutions in eCommerce, order management, and subscriptions. . “As a recognized leader in commerce, Kibo needs an executive team that deeply understands our products, customers, and industry,” said Ram Venkataraman, CEO, Kibo.
Kibo
OCTOBER 28, 2022
It’s an exciting day here at Kibo, and I’m pleased to share the big news. Today, Kibo announced that we have sold our Personalization business unit, formerly known as Monetate and Certona, to Centre Lane Partners. This new personalization-focused business that we have spun off from Kibo will now be known as Monetate. While Kibo and Monetate will be two separate companies moving forward, with a focus on commerce and personalization respectively, we are excited to continue partnering and working t
Kibo
OCTOBER 27, 2022
During the recent pandemic, the retail landscape has witnessed a significant paradigm shift in consumer behavior like decreased foot traffic in stores, increased eCommerce purchases, etc. This prompted many retailers to utilize the inventory available in the stores and across the fulfillment centers making it available across the network. Retailers now have multiple channels to interact with customers, such as online stores, mobile apps, customer service, buy online, pick up in store/curbside, a
Kibo
OCTOBER 20, 2022
Headless CMS refers to a CMS solution that comprises the backend, APIs, and interface —allowing the user to present content across different channels. To dive deeper into headless CMS and its benefits, Kibo’s Sr. Director of Product Marketing & Enablement, Alexis Hail, interviewed Nicole France, Evangelist, Product Marketing at Contentful, for our Talking Shop series. .
Kibo
OCTOBER 13, 2022
Composable commerce is more than a type of technology architecture or ecosystem. It’s a business strategy that requires a shift in how companies implement, manage, and use their digital commerce systems. . (If you’re wondering, “What is composable commerce?” read this article. ) . In the current state of rapidly changing consumer behaviors, composability gives brands and retailers the agility to keep pace with those changes without completely overhauling their technology ecosystems.
Kibo
SEPTEMBER 30, 2022
Disruptive supply chains, high inflation, and a looming recession are just some of the hurdles on the horizons of B2B companies. It’s clear that B2B businesses have a complex landscape to navigate. But companies that tune into their customers’ changing habits and respond to them will go on to be the market leaders of tomorrow. How will the economic downturn impact B2B companies?
Kibo
SEPTEMBER 28, 2022
What is composable commerce? Composable commerce allows you to create a best-of-breed eCommerce platform customized exactly to your needs. It’s flexible, future-proof, and lets you scale without limitations. It takes headless and modular architecture to the next level, giving you the freedom to choose the best solution for each individual problem, without being locked into a single vendor.
Kibo
SEPTEMBER 15, 2022
The Ultimate Guide to Order Management is now available for download. For many consumers, the pandemic accelerated the blending of online and offline shopping channels into a single shopping journey. For retailers and manufacturers, this omnichannel approach to commerce demonstrates the importance of seamless order management across all retail touchpoints.
Kibo
SEPTEMBER 8, 2022
Newspapers have been using the subscription business model for decades, and only in the last decade has the subscription model expanded into products. From dog food and razor blades to clothing and wine, subscriptions have made their way into many aspects of our everyday lives. While there’s a subscription for products across nearly every category, not every consumer has bought into the subscription craze.
Kibo
AUGUST 31, 2022
Whether you’ve been relying on a legacy or homegrown system, upgrading your technology stack with a modern order management system (OMS) is a time-consuming and complex task. But with a clear and professional request for proposal (RFP), you can improve the likelihood of finding a vendor that can meet your business and technical needs in the desired timeframe and budget. .
Kibo
AUGUST 26, 2022
We’re thrilled to announce that Kibo ranked highest for B2C Digital Commerce Use Case in the August 2022 Gartner Critical Capabilities for Digital Commerce Platforms report! Gartner releases the Critical Capabilities report to help organizations build a shortlist of vendors to assess based on critical capabilities for their use case. In the report, vendors receive scores for each critical capability category, and Gartner ranks vendors for each use case based on their weighted critical capabiliti
Kibo
AUGUST 23, 2022
When evaluating eCommerce technologies, customer expectation management needs to stay top of mind. Shoppers may only see the front-end user experience, but the back-end operational systems play a crucial role in creating frictionless shopping journeys. According to Forrester, 65% of US consumers believe it’s important to be able to confirm product availability in stores on the website, and 68% of US consumers want to confirm the estimated date & time of arrival on the website before placing
Kibo
AUGUST 16, 2022
BOPIS and curbside pickup have come from virtually nowhere to become a mainstay of modern retail fulfillment. And what might have been seen as a temporary reaction on the part of consumers to pandemic-era conditions has become a routine part of today’s shopping experience. So how can retailers adapt to the shifting landscape? What’s the difference between BOPIS and curbside pickup?
Kibo
AUGUST 4, 2022
Subscriptions are one of the many ways retailers adapted their business models to accommodate evolving shopping behaviors driven by the pandemic. Analysts predict that US eCommerce subscription sales will grow 18% in 2022. And a Kibo survey found that 36% of consumers already have a product subscription. To help companies take advantage of the growing subscriptions market, we decided to launch Kibo Subscriptions Management.
Kibo
AUGUST 3, 2022
Subscriptions are one of the many ways retailers adapted their business models to accommodate evolving shopping behaviors driven by the pandemic. Analysts predict that US eCommerce subscription sales will grow 18% in 2022. And a Kibo survey of over 1,000 adults across the US found that 36% of consumers already have a product subscription. To help companies take advantage of the growing subscriptions market, we decided to launch Kibo Subscriptions Management.
Kibo
JULY 21, 2022
We addressed the skyrocketing use of social commerce in a recent post because it’s an important retail trend. Social platforms present a seemingly perfect retail landscape. By offering a combination of visual, audio, and text elements, social feeds meet users where they already are, providing product discoverability that’s relevant without being intrusive.
Kibo
JULY 12, 2022
Retailers switch eCommerce platforms for a wide range of reasons, shifting to new technology for more scalability, security, flexibility, and (of course) new functionality. About 18% of retailers surveyed by Digital Commerce 360 said they wanted to switch eCommerce Platforms in 2021. Just under 30% said they’ve budgeted between $100K and $500K to migrate to a new platform.
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