Trending Articles

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GenAI Drives The Narrative, But A More Confident Tech Economy Is The Real Story Beyond The Q4 2023 Tech Services Earnings

Forrester eCommerce

Last week, we issued our analysis of the Q4 2023 earnings announcements of large public technology service providers. Our takeaways? First, tech service providers grew much slower in 2023 than in 2022 signaling a belt tightening in technology spend. But providers project faster growth in 2024 fueled by core transformations and investments in AI.

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526: Temu Is Killing US Businesses! Is Yours Next?

My Wife Quit Her Job

According to Wired magazine, Temu is losing hundreds of millions of dollars to send you cheap stuff from China in order to grab mass market share from US shoppers and it’s working. But is it affecting US ecommerce companies? Listen to this episode to find out What You’ll Learn What is Temu? How has Temu been growing so fast? Will Temu destroy ecommerce in the US?

Magazine 156
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Get Ready For Takeoff: Microsoft Copilot For Security

Forrester eCommerce

Today, Microsoft announced that the official launch day of Copilot for Security for will be April 1, 2024. This proves that Microsoft won’t let a late-night snowstorm stop its pursuit of security revenue or finding new applications for generative AI.

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Dick’s to Open 16 Next-Gen ‘50K’ Stores, Expand House of Sport Format in 2024

Retail TouchPoints

Dick’s Sporting Goods posted strong results in fiscal 2023, which ended Feb. 3, 2024, with $13 billion in net sales, 5% higher than the previous year, and a 2.4% increase in comp store sales. For the coming fiscal year, the retailer is planning $800 million in CapEx expenditures to fund a major brick-and-mortar expansion that will enlarge its total store square footage by 2% — its largest physical expansion since 2017.

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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524: Insider Tips On How To Sell Profitably On Etsy With Scott Voelker

My Wife Quit Her Job

Today, I’m thrilled to have my long time friend Scottie V back on the show. Scott Voelker is known in many circles as the grandfather of Amazon as he was one of the first and most popular podcasts in the space. But in this episode, we’re going to talk about Etsy and how he and his wife have grown a thriving Etsy business selling print on demand products.

eCommerce 220
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Top 5 Things to Do at Shoptalk 2024

Zmags

Next week from March 17–20, over 10,000 retail leaders and innovators will gather in Las Vegas for Shoptalk 2024. The content-rich event is the industry’s biggest of the year – serving as the ultimate hub for attendees to network and gain actionable insights on industry trends, tech, solutions, and strategies.

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AWS Joins Google Cloud In Removing Egress Costs

Forrester eCommerce

Last week, Amazon Web Services (AWS) announced plans to remove egress fees when migrating data to another cloud provider or on-premises. This announcement follows Google Cloud’s (GC’s) plans of ridding its egress fees, announced in January (leaving Microsoft Azure as the last major cloud provider without a zero egress fee policy).

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Patagonia Workers in Reno Store Vote to Join Union

Retail TouchPoints

The associates at a Patagonia store in Reno, Nev. have voted to join the United Food and Commercial Workers (UFCW) Local 711 , marking the first successful unionization effort at a Patagonia store. Along with the Retail, Wholesale and Department Store Union (RWDSU), the UFCW has been making inroads at other outdoor retailers recently, organizing nine REI locations across the U.S. with the RWDSU and five Vertical Endeavors climbing gyms in Minnesota.

Outdoor 286
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Dollar General plans 800 stores this year as rival Dollar Tree pulls back

RetailDive

Thirty of those will be under its Popshelf banner, though the discount retailer is taking the concept’s expansion slowly given its discretionary focus.

Retail 131
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11 Best Amazon Product Discovery Tools for Sellers

Algopix

In the vast ocean of e-commerce, Amazon stands as an undisputed giant, offering an expansive platform for sellers to showcase their products to millions of potential customers worldwide. However, with great opportunity comes great competition. To succeed in the bustling marketplace of Amazon, sellers need to arm themselves with the right tools and strategies for product discovery.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Banning TikTok Creates A Meta Monopoly

Forrester eCommerce

The US House of Representatives just passed legislation that could determine the future of TikTok in the US — pending action by both the Senate and the President. Should the measure succeed, TikTok would effectively be banned in the US unless its China-based parent company, ByteDance, divests from the app.

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How Bal Harbour Shops’ Unique Traveling Mall Connects with Luxury Consumers

Retail TouchPoints

Matthew Whitman Lazenby and his family have never dreamed small. Back in the 1950’s his grandfather, Stanley Whitman, decided to open a luxury shopping mall in Florida that would rival Manhattan’s Fifth Avenue. Inspired by the Lincoln Road shopping district in nearby Miami Beach, Bal Harbour Shops and the Whitman family — who still own and operate the enterprise — have continuously flown in the face of convention — and found enormous success as a result.

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525: The Dreaded March Google Core Update And It’s Implications On Content Creation

My Wife Quit Her Job

Welcome to a brand new segment of the show called Profitable Audience where my business partner Toni and I discuss all things related to content creation and building an audience. In today’s episode, Toni and I discuss the March Google Core update which has huge implications on the future of content creation. What You’ll Learn All about the March Google Core Update Which sites were hit How Google wants you to write content today Sponsors SellersSummit.com – The Sellers Summit i

eCommerce 156
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Fenwick Newcastle Undergoes First Phase of £40 Million Renovation

365 Retail

Fenwick has initiated the first phase of its ambitious renovation plan for its flagship Newcastle store, with activities commencing in March. This renovation is a component of a £40 million investment strategy aimed at modernising and preparing the store for future generations. Mailen Design has been tasked with the careful and thoughtful redesign of the store’s original 1880s façade.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Outdoor Voices to shutter all stores this Sunday

RetailDive

The activewear brand, once a DTC darling, told staff on Tuesday it would close stores this week as it shifts to an online-only model.

Outdoor 124
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Unleashing Field Marketing To Drive Growth In Asia Pacific

Forrester eCommerce

We explore key findings for APAC from Forrester’s 2023 Field Marketing Survey to help organizations understand the state of Field Marketing regionally and what this means for the operation and organization of a future fit field marketing organization.

Marketing 351
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How HSN and QVC Parent Qurate is Working to ‘Crack the Code’ of Livestreaming

Retail TouchPoints

Long before there was livestreaming, social media or even the internet, there were home shopping networks — and the undisputed leaders of that realm were QVC and HSN , now both operated under the umbrella of Qurate Retail Group. But the heyday of “home shopping” in that context is now firmly behind us. Consumers, especially younger ones, have moved on to places like Netflix , YouTube and TikTok.

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Temu Is Killing US Businesses But Are They An Ethical Company?

My Wife Quit Her Job

According to Wired magazine, Temu is losing hundreds of millions of dollars to send you cheap stuff from China in order to grab mass market share from US shoppers…and it’s working. Check out this growth graph comparing Temu to Amazon in terms of traffic. In less than 1 year, Temu already has one-third the monthly active users of Amazon. From $3.37 for a pair of shoes to just $4.57 for a womens sweater, these prices seem too good to be true.

Magazine 156
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The Circular Product Journey: Powering a Sustainable, Data-Driven Future With PIM

The linear flow of make > use > dispose is unsustainable. Not only is it at odds with the realities of modern society, but it also fails to meet evolving demands from consumers and regulators. Linear is out. Circular is in. Going circular is not an overnight switch. It requires forward planning and data-driven decision-making. In this ebook, you’ll see how the right technology can help brands and manufacturers secure the product data governance they need to power this circular transition.

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Wise Living in Your 60s: Medical Cannabis for Arthritis Pain

365 Retail

As we age, managing chronic conditions becomes an essential part of living a fulfilling and active life. Arthritis pain is one such condition that can significantly impact an individual’s quality of life, especially for those in their 60s. While traditional treatments have their place, an alternative option that has gained attention is medical cannabis.

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ACS backs calls for Trading Standards to receive additional resources

TalkingRetail

ACS (the Association of Convenience Stores) has welcomed the publication of the Chartered Trading Standards Institute manifesto, which calls on the government to commit significant additional resources to support the work of Trading Standards in communities across the UK.

Retail 107
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Learnings From The Q1 2024 Customer Service Wave

Forrester eCommerce

Great customer service sets companies apart. And, you leave money on the table if you don’t meet your customer’s expectations of engagement. Business and IT leaders understand the economics of great customer service, and Forrester data shows that over 70% of enterprises invest modern solutions.

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Utilizing the External Data Boom for Digital Shelf Optimization

Retail TouchPoints

Publications about marketing often invoke the comparison of a digital shelf with a physical one. After all, a digital shelf displays your products for the customer to browse, just like a shelf in a brick-and-mortar store would. This comparison, however, has its limits. While customers come to browse the physical shelf, your digital shelf goes to the customer.

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Predictions You Can Rely On: How Data Drives Successful Financial Forecasting

Speaker: Robbie Bhathal, Founder & CEO, and Matthew Acalin, Head of Credit Intelligence

In today's volatile financial environment, how confident are you in your company’s financial forecasting? To get the most accurate cash predictions that will lead to long-term financial survival, real-time data is critical. Innovative cash management strategies can lead to better credit opportunities, more sustainable growth, and long-term financial prosperity.

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Automakers Might Be Sharing Your Driving Data With Insurers

RetailWire

A software company owner, Kenn Dahl, recently experienced a significant increase in his car insurance rates. Upon investigation, he discovered that his driving data was being shared with insurers without his explicit consent.

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After record Q4, Dick’s plans greatest square footage expansion since 2017

RetailDive

The sporting goods retailer is opening eight House of Sport stores in 2024, as well as 16 next-generation locations as it increases store investments.

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Card Issuers Are Top BNPL Providers, Survey Finds

Practical eCommerce

Credit card issuers offer BNPL options after the checkout. Consumers are responding. The post Card Issuers Are Top BNPL Providers, Survey Finds appeared first on Practical Ecommerce.

eCommerce 101
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The European Cybersecurity Consulting Services Market Is Ready For Disruption

Forrester eCommerce

As digital threats grow more sophisticated and European and international regulatory landscapes more intricate, the role of cybersecurity consulting services is critical. Hence, I’m excited to announce The Forrester Wave™: Cybersecurity Consulting Services In Europe, Q1 2024 (available for Forrester clients).

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Outdoor Voices Abruptly Shutting All Stores, Becoming Online-Only

Retail TouchPoints

Popular athleticwear brand Outdoor Voices , once predicted to be the next Lululemon , has abruptly decided to close its 16 stores and become an online-only retailer, multiple sources report. Outdoor Voices has not publicly commented on the news and did not immediately respond to Retail TouchPoints’ request for comment. The news was reported by a number of outlets that had spoken to employees at the stores.

Outdoor 219
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Eli Lilly Joins Forces With Amazon Pharmacy for Drug Deliveries

RetailWire

Eli Lilly has announced a partnership with Amazon Pharmacy to facilitate the delivery of specific prescription drugs, including the popular weight loss medication Zepbound, directly to patients’ doorsteps through LillyDirect, the drugmaker’s newly established direct-to-consumer platform.

Consumer 104
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Adidas posts first annual net loss in over 30 years

RetailDive

However, the retailer dodged a much-discussed operating loss for the year, with the sale of Yeezy merchandise helping it notch a profit.

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Unveiling the Best Amazon Product Research Tools for 2024

Algopix

In the ever-evolving landscape of e-commerce, Amazon stands tall as the titan of online retail. With millions of products available to buyers worldwide, it’s no surprise that countless entrepreneurs and sellers are continuously seeking innovative ways to uncover profitable opportunities within this vast marketplace. Amidst this pursuit, leveraging the right tools and resources becomes paramount.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an