Forrester eCommerce

APRIL 11, 2019

In 2003, Fred Reichheld, who was by then a partner at Bain & Company, introduced a way of measuring how well an organization treats its customers. This metric also assessed how well a firm generates relationships worthy of loyalty. Sixteen years later, most business people recognize this metric as the Net Promoter Score™.

Customer 353

Customer Marketing Customer Experience B2B 353

Kissmetrics

JANUARY 27, 2021

Launched in 2003, LinkedIn has become the most popular social network for professionals. The example above shows the newsletter targets B2B content marketing practitioners. It’s also clear that the newsletter discusses B2B content creation and marketing practices proven to work. What Is a LinkedIn Newsletter?

Social Media 285

Social Media Article B2B Marketing 285

365 Retail

SEPTEMBER 24, 2023

Neil Kuschel – Non-Executive Director, SparkLayer B2B With a rich background in B2B e-commerce, Neil brings to the table a deep understanding of the unique challenges and opportunities in this segment. His sessions will be particularly beneficial for businesses operating in the B2B space.

eCommerce 69

eCommerce Multi-channel B2B eCommerce Platforms 69

FastSpring

NOVEMBER 16, 2023

In case you missed it, our recent 2023 SaaS and Software Holiday Spend Report highlights how, whether your business focuses on B2C, B2B, or both , SaaS and software Q4 sales bumps are significant around the globe. SyncBack, our class leading backup software, was first released in 2003. Deal: “ 50% off everything.

Merchant Services 88

Merchant Services Payments Social Media Payment Services 88

BigCommerce

OCTOBER 26, 2017

2003 – Taobao founded. Cross-Border Commerce: The online trade between a business (retailer or brand) and a consumer (B2C), between two businesses, often brands or wholesalers (B2B), or between two private persons (C2C), e.g. via marketplace platforms such as Amazon or eBay. 1998 – PayPal & Tencent both founded.

Shipping Costs 218

Shipping Costs Merchant Services Electronics Mobile 218

BigCommerce

SEPTEMBER 5, 2018

By 2003, Black Friday was the busiest shopping day of the year in the United States. B2B marketer Shayla Price said: “For Black Friday, eCommerce merchants should send hyper-personalized emails before and during their sales. Even as local Philadelphia businesses tried to change it to “Big Friday,” the gloomier term held sway.

eCommerce 370

eCommerce BigCommerce Merchant Services Gifts 370

ChannelAdvisor

MARCH 27, 2020

If we look historically, this was certainly the case in China during the 2003 Sars pandemic. McKinsey predicts : “The online world of contactless commerce could be bolstered in ways that reshape consumer behavior forever.” And we are unlikely to ever go back to pre-outbreak norms of shopping preference.

Blog 59

Blog Retail Social Media eCommerce 59