NRF’s Big Show: Addressing the knowing-doing gap
Steve Dennis
JANUARY 26, 2019
Aside from confusing correlation with causality–and aside from having shared this type of analysis myself at two different retailers in 2003 and 2006 respectively–some version of this alleged wisdom nugget has been trotted out at many a conference for quite some time. You can check out more of my posts and follow me here.
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