Customers are Tired of Empty Shelves, and it’s Time for a Fix
Retail TouchPoints
OCTOBER 26, 2023
For customers, many aspects of a shopping trip impact whether they view it as a success. However, the potential damage extends even further when considering the harm that can be done to overall customer satisfaction and long-term loyalty. A win-win for both the retailer and the customer. If not, then the opposite becomes true.
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