Retail TouchPoints

AUGUST 3, 2022

Bureau of Labor Statistics Consumer Price Index (CPI), which is the highest rate in nearly 41 years. High inflation is weighing on shoppers’ budgets, with 62% expecting their living costs to increase even further over the next six months, according to data from Ernst & Young’s (EY) Future Consumer Index. Inflation reached 9.1%

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Retail TouchPoints

JANUARY 23, 2024

In fact, Stephen Sadove, former CEO and Chairman of Saks Fifth Avenue , indicated that “this is one of the most interesting times [for the industry] since the [2008] recession,” where “we came out and saw this massive disruption in the environment,” he said in a press briefing during the Big Show. “It The top five themes include: 1.

ACH 235

ACH Multi-channel Technology Customer Retention 235

Retail TouchPoints

MARCH 15, 2022

for 2021 — the highest annual rate since 2008’s 3.8%. A retailer may have loyal customers who love what you’re selling, and if you indicate to them what your cost structure is and how it’s gone up, it may help consumers understand that they’re not being taken advantage of,” said Kannan. “A

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Retail TouchPoints

AUGUST 11, 2023

He joined the company in 2008 and has held leadership positions across different divisions. Hufnagel has an established career in retail, holding roles at brands like Under Armour , Gap and Abercombie & Fitch as well as deep roots within the Wolverine Worldwide business specifically.

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Retail TouchPoints

SEPTEMBER 25, 2020

We don’t have a COVID-19 crystal ball to see how this uncertainty will pan out, but we can see that consumer spending is shifting amid the pandemic. Disposable income and the savings rates for consumers — despite the nearly Great-Depression-level unemployment numbers — are at multi-year highs. Consumers may do one of three things: 1.

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Consumer Payment Services Banking Automotive 114

Retail TouchPoints

OCTOBER 31, 2023

While the NRF has yet to release its total sales projections for the season, its early consumer research reveals that consumers plan to spend an average of $875 this holiday season, in line with the five-year average — and most of that money will be spent online. Provide flexible scheduling.

Omnichannel 263

Omnichannel Consumer Management Technology 263

Retail TouchPoints

JULY 21, 2021

Consumer shopping habits have shifted irreversibly towards ecommerce in the past two years. In the face of this product scarcity, the retailers that could fulfill consumer needs quickly were immediately rewarded. For many, every day has become a holiday as new packages arrive from their favorite online retailers.

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eCommerce Sporting Goods Apparel Consumer 278

Retail TouchPoints

JULY 12, 2022

Vasos joined Dollar General in 2008 as the company’s EVP, Division President and CMO. Other major strategic developments during Vasos’ tenure included a launch into the self-distribution of frozen and refrigerated goods with DG Fresh and the of the pOpshelf retail concept targeted to a more upscale consumer.

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Operations Management Improvements Retail 251

Retail TouchPoints

AUGUST 21, 2023

As high inflation continues to pose a challenge for the American consumer, research shows that two-thirds of Americans plan to still spend the same or more on retail purchases in 2023. However, it’s no surprise that many of those consumers plan to prioritize shopping for bargains in-store.

Banking 191

Banking Improvements Games Payment Services 191

Retail TouchPoints

AUGUST 25, 2021

The term rose to the surface last year as 2020’s unique confluence of events drove consumers toward shopping alternatives that were both environmentally friendly and economically feasible. The consumer is changing, the way that they purchase is going to change,” he said. “We In the retailX keynote session on Wednesday, Aug.

Retail 306

Retail Consumer eCommerce Social Media 306

BigCommerce

OCTOBER 26, 2017

When it comes to delivery, consumers prefer transparency into the delivery process more so than selecting the actual carrier. Only half of consumers found the possibility to select the delivery company to be important. This is also consistent within China and Japan, where 41% of consumers expect goods to arrive within 4-5 days.

Merchant Services 191

Merchant Services Payment Services Consumer eCommerce 191

Retail TouchPoints

FEBRUARY 9, 2021

Buy now, pay later options are becoming increasingly popular as consumers demand more flexible payment options. After the 2008 financial crisis, we observed a generational shift away from credit and toward debit,” said Alex Fisher, VP of Retail at Afterpay in the latest Retail Touchpoints Retail Remix podcast.

PayPal 147

PayPal Merchant Services Consumer eCommerce 147

Retail TouchPoints

APRIL 16, 2021

Amidst ongoing industry disruption and evolving consumer trends, we are uniquely positioned to build on our momentum and accelerate growth and profitability.”. From 2008 to 2013, Day served as the CEO of lululemon, and prior to that she spent more than 20 years at Starbucks in a variety of leadership positions.

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Retail TouchPoints

APRIL 4, 2024

Despite existing since 2008, Shein, and new kid on the block Temu broke out in the United States alongside a certain infectious disease following 2020. To the average consumer, Shein and Temu are notable for their wide selection of items and low prices. But these offerings come at a price.

Fashion 236

Fashion Supplies Clothing Marketing 236

Retail TouchPoints

NOVEMBER 23, 2020

of its sales through the direct-to-consumer channel during the latest quarter. Like the rest of the industry we have seen a structural shift in the shopping behavior of the consumer — a change that has been further accelerated by the global health crisis,” said Diane Sullivan, CEO, President and Chairman of Caleres in a statement.

Apparel 164

Apparel Presentation Improvements Consumer 164

BigCommerce

NOVEMBER 20, 2017

However, in their 1986 commercial, the narrative of a relative returning for Christmas is eminently more relatable for most consumers than going to an expensive restaurant. Folgers was subsequently sold for $3 billion in 2008, and in 2009 the popular ad was somewhat less successfully reimagined. s leading coffee brand.

Events 232

Events Marketing Consumer eCommerce Marketing 232

Retail TouchPoints

NOVEMBER 23, 2020

of its sales through the direct-to-consumer channel during the latest quarter. Like the rest of the industry we have seen a structural shift in the shopping behavior of the consumer — a change that has been further accelerated by the global health crisis,” said Diane Sullivan, CEO, President and Chairman of Caleres in a statement.

Apparel 130

Apparel Presentation Improvements Consumer 130

Retail TouchPoints

DECEMBER 8, 2020

As consumers around the world have minimized the amount of time they spend outside their homes, many created digital accounts to conveniently shop online. This data can now be used to help retailers better understand consumer needs, capitalize on digital commerce and track customer shopping patterns over time.

Retail 290

Retail Outdoor Information Customer Loyalty 290

Retail TouchPoints

MAY 8, 2023

According to research from Analytic Partners, 63% of marketers that increased their marketing investment during the financial crisis of 2008 generated a positive ROI. And this recommendation makes sense, as research from video creator Wyzowl found that 73% of consumers prefer to watch a video to learn about a product or a service.

Marketing 307

Marketing Technology Social Media Recommendation 307

Retail TouchPoints

SEPTEMBER 20, 2023

including Amazon , Target and Macy’s , have announced their plans for holiday hiring, but all told this season may see one of lowest levels of seasonal hiring since 2008 , according to report by Challenger, Gray & Christmas shared with Reuters. Some of the biggest retailers in the U.S.,

Payment Services 240

Payment Services Food and Beverages Fulfillment Operations 240

Retail TouchPoints

JANUARY 16, 2023

We’ve done a lot of work on understanding what happened in the 2008 time period [the last major economic recession], and off-price was more of a ‘U’ — it doesn’t go down as far, and it comes back quicker versus a ‘V’ rebound. When we don’t stay in that position [of following consumers’ lead], we hurt ourselves.”.

Customer Experience 147

Customer Experience eCommerce Social Media Consumer 147

Smile.io

SEPTEMBER 28, 2022

While big consumer-packaged goods brands are hiding their dirty laundry, Dropps is revolutionizing the clothing detergent industry with their sustainable liquid unit dose pods. Jonathan Propper created the first liquid unit dose laundry detergent pod in 2008. Check out the full series here. million liters of water since 2018!

Subscription 71

Subscription Reference Consumer Apparel 71

Sailthru

JULY 14, 2023

Many Gen Xers can remember the conspicuous consumption of the late 1980s, while being an adult participant in the tech boom and bust of the late 90s and the financial crash of 2008. Gen X Consumer Trend Index on some of their preferences and purchasing habits. They are practical and value authenticity. This is bad for business.

Marketing 78

Marketing Social Media Mobile Banking 78

Retail TouchPoints

MARCH 22, 2023

And it involves more than creating realistic visuals — it’s about knowing how to use multisensory design to appeal to consumers and convey a brand message. Fast forward to 2023 and consumers continue to crave meaningful emotional connections driven by multisensory experiences. 2008, April 8). Leonidas, H., & Palla, J.

Social Media 268

Social Media Arts Technology Consumer 268

RTP blog

NOVEMBER 14, 2017

This year there already are more than 225 retailers participating in this promotional day that started in 2008. Some key statistics that further reinforce a change in the approach to holiday sales and marketing come from the Consumer Holiday Shopping Report. Small Business Saturday. Sofa Sunday. Singles Day.

Small Business Retail 150

Small Business Retail Shipping Costs Retail Article 150

Retail TouchPoints

MAY 9, 2023

The company conducted a consumer survey and found that two-thirds of respondents already passed their SHEIN items to friends and family when they were done with them, so this program allows the brand to systematize and monetize these behaviors.

Fashion 244

Fashion Fulfillment Apparel Order Fulfillment 244

Retail TouchPoints

DECEMBER 20, 2023

You can’t understand the wolf art content that Axe is tapping into these days unless you’ve been chronically online since 2008 when it first became a thing.” They get the in-jokes. In a way, Axe is simultaneously tapping into the alpha wolf meme and reviving it, which serves as a form of social currency for the brand.

Social Media 222

Social Media Arts Reference Definition 222

Retail Technology Review

DECEMBER 18, 2018

With November reported to have the lowest shopper footfall since the 2008 recession and in store sales predicted to get worse in December, a new in-depth research study into how retailers are gearing up their online customer service this Christmas has found that nearly three quarters are investing in Artificial Intelligence in the call centre, driven (..)

Retail 87

Retail Consumer Customer Internet Retail 87

Retail TouchPoints

APRIL 5, 2021

Years of transformation transpired in just a few months with rapid shifts in both consumer behaviors and merchant expectations for e-commerce. And how will permanently altered consumer behaviors shape online payment preferences? And consumers were not turning to their trusted brands during this critical period.

Merchant Services 192

Merchant Services Payment Services Payments eCommerce 192

Ecommerce Platforms

JUNE 11, 2020

I founded QWSTION with four of my friends back in 2008. Way back in 2008, if you had a functional bag it’d look like you’d just come from a mountain when you entered a business meeting! So politicians need to enact policies like carbon taxing , to show consumers what’s really cheap: and what really isn’t.

eCommerce 143

eCommerce Shipping Costs Supplies Travel 143

365 Retail

SEPTEMBER 29, 2022

This is due to their risk averse nature after witnessing their parents suffer financial loss during the 2008 financial crisis. In order to reach these digital consumers, brands that are able to provide a social community as well as drive social causes dear to their hearts will come out as winners.” said Krista Nordlund.

Social Media 80

Social Media Fashion Technology Consumer 80

Retail TouchPoints

MARCH 9, 2021

Chinese consumers have a growing interest, and affinity for, Western brands and products, particularly in the luxury sector. And with current travel restrictions and concerns around the virus preventing them leaving the country, Chinese consumers are increasingly looking to purchase from Western brands online. and Europe.

eCommerce 219

eCommerce SEO Social Media Reference 219

Retail TouchPoints

SEPTEMBER 4, 2020

According to McKinsey “What consumers value is truly shifting, and so is their channel choice. Consumer spending is ‘overpronating’ massively toward value , and there’s a material flight to online. As a result, the global pipeline in e Commerce continues to evolve and develop as brands expand to find consumers on multiple continents.

eCommerce 139

eCommerce Multi-channel Merchant Services Department Stores 139

Retail TouchPoints

DECEMBER 3, 2021

And as consumers grow more sophisticated and “channel-blind,” automated planning of promotions and advertising campaigns becomes essential to having a competitive edge. He has been the Managing Director of the gicom group with branches in Overath/Cologne, Germany and the United States since 2008.

Shipping Costs 247

Shipping Costs eCommerce Customer Loyalty Information 247

365 Retail

MAY 30, 2023

This latest commitment made by the British, luxury jewellery retailer follows its continual stellar performance at the destination and is a significant vote of confidence in Liverpool ONE, where DMR has operated since its launch in 2008. Additionally, CACI, the consumer and location intelligence specialist, calculated an additional £19.9m

Operations 72

Operations Management Consumer Technology 72

RetailWire

JUNE 2, 2022

“We expect Inditex’s sales outperformance to widen in a downturn, as it did in the financial crisis of 2008 and 2009,” said RBC analyst Richard Chamberlain. “Consumers that have been stuck at home for two years are looking to replenish their wardrobes.”

Fashion 40

Fashion Consumer Marketing Retail 40

365 Retail

OCTOBER 10, 2022

It’s been a turbulent few years for luxury consumer brands, with no one being able to predict what would happen during the Covid-19 pandemic. China, in particular, is still seeing strong online sales as consumers have been restricted indoors with further lockdowns. Josh Duggan, co-founder of Vervaunt and e-Digital Lead.

eCommerce 97

eCommerce Retail Consumer Technology 97