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Retail 2008 To 2018: A Decade Of Revolutionizing The ‘How’ Of Customer Engagement

RTP blog

So, I looked back at my digital folders containing articles from 2008 and, not really surprisingly, I found a lot of similarities between the topics we covered 10 years ago and the topics we’re focused on moving into 2018. Note: IDC has been credited with coining the term “omnichannel.”)

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The Future Of Documents: Content Creation Is Ripe For Its Own Digital Disruption

Forrester eCommerce

It was sometime in 2008, and people interested in collaboration and “Enterprise 2.0” I remember the first time I saw a Google Doc. on Twitter were circulating a link to a list of like-minded tech professionals. I clicked on the link, and my jaw dropped. The document looked like it was alive. There were about […].

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Report: Forever 21 Will Reestablish  Physical Presence in China With a New Store

Retail TouchPoints

Forever 21 first entered China in 2008 but left the country a year later. to manage Forever 21’s China operations. The fast fashion retailer initially re-entered China for the third time in August 2021 through online platforms Vipshop and Pinduoduo. The Chinese ecommerce market is expected to be worth $3.3

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Qurate Hires Nordstrom Vet to Lead Zulily as it Accelerates Personalized Digital Experiences

Retail TouchPoints

He was the first executive hired at HauteLook in 2008 and joined Nordstrom ’s leadership following that company’s acquisition in 2011. Boyle began his career at Ernst & Young Consulting, where he helped launch and manage the firm’s Customer Relationship Management global practice.

Fashion 265
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Dollar General CEO to Retire, COO Named as Successor

Retail TouchPoints

Vasos joined Dollar General in 2008 as the company’s EVP, Division President and CMO. He began his career with the company as a store manager trainee in Nashville, Tenn. Amid a year of expansion, Dollar General ’s CEO Todd Vasos has decided to retire from the role he has held since June 2015, effective Nov.

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6 Keys to Empowering Store Associates During the Holiday Season

Retail TouchPoints

retailers will add 410,000 seasonal positions this year, which is the lowest number of jobs added in the quarter since 2008. Put managers front and center. This presence will do more than keep associates focused; it also will demonstrate that managers are invested in their success. Create digital synergy.

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Supporting a Workforce That Supports the Community

Retail TouchPoints

Gary Smith is Chief Mission Officer at Goodwill of Colorado , which he joined in December 2008 to implement and manage the Corporate Training and Development function. It not only sets them up for success and financial prosperity in the future; it also encourages them to make the right financial decisions today.

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