Forrester eCommerce

MAY 18, 2018

Back in 2009, Forrester launched its first customer experience forum. We picked New York as the location because for years we’d put on a financial services event there, and we knew that our attendees from the banking, brokerage, and insurance industries all had CX on their minds.

Financial Services 170

Financial Services Banking Customer Experience Events 170

BigCommerce

APRIL 25, 2018

The implications for our customers, partners, and industry will be profound, and our entire team is thrilled to partner with Goldman Sachs, a world-class firm and global financial services leader. This means opening a regional headquarters office and hiring European sales, marketing, partner, and service personnel.

BigCommerce 385

BigCommerce Merchant Services Customer Payment Services 385

Wiser

DECEMBER 4, 2017

Prior to Evidon, Mark was at Gomez, where he was Vice President of Sales & Customer Success for the Americas, which in 2009, was acquired by Compuware. Today, Wiser serves the retail and financial services industries, but plans to deliver a global solution to enhance decision making for many other markets.

Financial Services 79

Financial Services Demo Technology Operations 79

Ecommerce Platforms

MARCH 14, 2022

The company offered an innovative payment solution to businesses in 2009, allowing an average employee to accept payments by plugging the Square Reader into their mobile device via the 3.5 The Best Mobile POS System: Square POS. Square has been at the forefront of mobile POS technology for more than a decade. mm headphone jack. Go to the top.

POS 197

POS Payment Services Mobile Payments 197

Ecommerce Platforms

APRIL 28, 2018

Chat adoption rates have risen from 38% in 2009 to 58% in 2014, which is a compound annual growth rate of 8.8% Media brands are the most active whereas business services, financial services, and fast moving consumer goods have the lowest percentage of brands represented on Instagram.(Simply (MarTech,2017). over that time.(Forrester,2015).

eCommerce 187

eCommerce Live Chat B2B Social Media 187

Retail TouchPoints

MARCH 23, 2022

Since the infamous shopping holiday was created and marketed by Alibaba in 2009, there has been no slowing down. GfK’s FutureBuy survey found that 22% of consumers are likely to continue using subscription services, which is 7% higher than in 2020. The success of Singles’ Day in China is no secret. In the U.S.,

Food and Beverages 264

Food and Beverages Subscription Games Events 264