article thumbnail

NRF Big Show to Spotlight Innovative Consumer Products and Workforce Solutions

Retail TouchPoints

Growth is likely to continue in 2023, fed by the ongoing deprecation of third-party cookies that has made first-party customer data a highly valuable asset for brands and retailers. Artificial intelligence offering real results: Retailers are “excited about the prospect of AI-generated, personalized communication,” wrote Reda.

Consumer 289
article thumbnail

Digital Transformation Propels Burton’s Omnichannel Growth Plans

Retail TouchPoints

Larocque has spent more than 20 years with Burton, becoming SVP Operations in 2010. Our founder and chairman of the board said, ‘You need a new title.’ “We think this tool is empowering and really exciting, not only for the Guides, but also for the customers.”. Greater Emphasis On DTC Provides Deeper Customer Insights.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The End of D2C as we Know it: Enter Direct-to-Retail

Retail TouchPoints

Mobile-targeted direct-to-consumer brands (D2C) brands reigned from 2010 to 2021, ushering in new ways to get in touch with their customers directly. For CPG brands, this is a prime opportunity to prioritize their consumer communications and use data from these interactions to home in on their most effective marketing strategies.

Retail 246
article thumbnail

Retail Loyalty’s Moment is Now

Retail TouchPoints

Put simply, Marketing in the Moment is the next evolution in personalization and a way for retailers to connect with their customers using all the information available to them in the most effective way possible. Before that, he was Deputy CEO at Tesco from January 2010 to December 2012.

Retail 289
article thumbnail

Macy’s vs. HBC: Two Different Takes on the Ecommerce Spinoff

Retail TouchPoints

There are multiple investment areas — customer experience, customer data, fulfillment spend — that tend to get prioritized more highly in digital-only businesses,” said Hilding Anderson, Head of Strategy for Retail, North America at Publicis Sapient in an interview with Retail TouchPoints at the time of the Saks deal.

eCommerce 289
article thumbnail

Pros and Cons of HubSpot: Choosing the Right Tool

Groove

In 2010, co-founders Brian Halligan and Dharmesh Sha published a book called Inbound Marketing, about - you guessed it - how to grow your business through the Inbound Marketing methodology. Fortunately, we’ve developed integrations for BigCommerce, HubSpot and Shopify that can help you sync order and customer data into your CRM.

article thumbnail

2021 Update on GDPR and Its Impact on Brands and Consumers

GetElastic

To fulfill on the above obligations, companies needed to invest in centralizing and securing data from likely hundreds of systems and data sources, not to mention needing to hire highly skilled professionals to deploy, manage and be accountable for the data, systems, protocols, and communications needed to prove compliance and create buyer trust.

Consumer 144