Retail TouchPoints

DECEMBER 21, 2022

consumers — discretionary spending confidence fell from 29% in 2021 to 24% in 2022, according to data from Deloitte. That’s the highest level we’ve recorded since 2011. “As we look to the second half of our fiscal year, we are accelerating our progress on cost actions, helping to offset continued global volume softness.”.

Operations 280

Operations Improvements Management Consumer 280

ESW

APRIL 24, 2024

LONDON – April 9 – Performance outdoor apparel brand KUIU has extended its global Direct To Consumer (DTC) and marketing reach into 37 international markets in partnership with ESW , the world’s leading DTC ecommerce company. With high demand for its products in its domestic North American markets of the U.S.

Payment Services 78

Payment Services Outdoor Payments Apparel 78

Retail TouchPoints

MAY 5, 2022

Incoming CEO Harper has previously served as CEO of the plus-size retailer, from March 2011 until July 2016. Lisa brings tremendous direct-to-consumer experience to her new role at Torrid,” said Stefan Kaluzny, Chairman of Torrid’s Board of Directors in a statement.

Retail 250

Retail Apparel Operations Management 250

Retail TouchPoints

MARCH 25, 2024

Senior leaders will have candid conversations about: The evolution of loyalty programs and branded communities; How brands are combining visual storytelling and experiential activations to drive store strategies ; Ways to better personalize and contextualize digital experiences for consumer needs and lifestyles.

Retail 234

Retail Article Omnichannel Customer Experience 234

RetailDive

MARCH 23, 2021

Since 2011, the sportswear giant has grown direct-to-consumer sales from 16% of its namesake brand revenues to 35%, all while continuing to take share.

Consumer 139

Consumer 139

Retail TouchPoints

OCTOBER 26, 2023

grocery shoppers, 78% of consumers have experienced out-of-stock products in-store over the last 12 months, and 68% have experienced the same issue online. consumers would question their loyalty to a supermarket if out-of-stocks became a regular occurrence, the Retail Insight survey suggests. If not, then the opposite becomes true.

Customer 247

Customer Operations Improvements Technology 247

Retail TouchPoints

APRIL 20, 2021

Eddy joined BJ’s in 2007 and assumed the role of EVP and CFO in 2011. Prior to joining BJ’s, Eddy served multinational manufacturing, technology, retail and consumer products companies as a member of the audit and business advisory practice of PwC. Laura Felice — currently SVP and Controller — has been appointed to replace Eddy as CFO.

Technology 194

Technology Retail Consumer Marketing 194

365 Retail

MARCH 4, 2024

The firm will advise Decathlon UK on product stewardship and consumer law. Decathlon was founded in France in 1976 and opened its first UK store in 1999, before commencing eCommerce operations in 2011. The firm has offices in Leeds and Bradford and employs 170 people.

Retail 64

Retail Outdoor Apparel Operations 64

Retail TouchPoints

APRIL 14, 2021

As CEO, Spaulding will focus on driving the next phase of the company’s growth, including the ongoing development of new consumer shopping experiences, inventory management innovations and international expansion. Stitch Fix now boasts an annual revenue of $1.7 billion with close to 4 million clients across the U.S. and UK.

Apparel 189

Apparel Subscription Management Consumer 189

Retail TouchPoints

SEPTEMBER 29, 2022

When Snapchat first hit the scene back in 2011 it was an instantaneous hit with younger audiences because it offered something that was almost impossible to find on the internet — transience. consumers think of it this way, highlighting a growing divide in how brands are using AR and what consumers would like from the technology.

Social Media 255

Social Media Consumer Events Technology 255

Retail TouchPoints

NOVEMBER 24, 2020

Hobart brings more than 25 years of finance, consumer and retail experience to the role. She joined DICK’s in 2011 as Chief Marketing Officer and was named President in 2017. Current Chairman and CEO Edward Stack will assume the role of Executive Chairman and continue as Chief Merchant.

Sporting Goods 150

Sporting Goods Retail Fulfillment eCommerce 150

Retail TouchPoints

OCTOBER 20, 2021

However, there are some telling statistics and areas of opportunity — especially around consumer behavior — businesses can take advantage of to re-establish the balance of in-person and online sales. consumers have changed stores, brands or the way they shop. Instead, it’s the combination of physical location and consumer experience.

Sporting Goods 263

Sporting Goods Social Media POS Consumer 263

Retail TouchPoints

SEPTEMBER 15, 2021

That doesn’t mean rude people ditching their physical shopping carts in the parking lot, but millions of consumers being lost in the online purchase funnel for a variety of reasons. Despite their work with creators across varying platforms, we’re still seeing an $18 billion chasm between retailers and consumers.

Marketing 250

Marketing Shopping Carts Social Media Technology 250

365 Retail

FEBRUARY 8, 2024

These rewards can be used to offset shopping costs or donated to the STV Children’s Appeal, a charity Lidl has proudly supported since 2011. The scheme encourages consumer participation in reducing plastic pollution by accepting an unlimited number of qualifying bottles and cans from any retailer, provided they are clean and uncrushed.

Vend 69

Vend Events Customer Consumer 69

Retail TouchPoints

OCTOBER 3, 2022

For example, if a lifestyle boutique is selling prepackaged beauty goods, it can expand into selling by-the-pump bulk soaps and lotions and refillable bottles to consumers looking for no-waste refills. That’s why rethinking operations and diversifying from beginning to end can set you up to quickly change course when you need to.

Shipping Costs 276

Shipping Costs Shipping Technology Gifts 276

Retail TouchPoints

SEPTEMBER 21, 2021

While the company made its name with what was at the time (back in 2011) an innovative subscription service model — clients receive regularly scheduled boxes, a.k.a. The company believes that the direct buy concept gives it a competitive advantage by expanding Stitch Fix’s total addressable market.

Subscription 217

Subscription Fashion Accessories Recommendation 217

Retail TouchPoints

FEBRUARY 16, 2021

In his new role, he will leverage the expertise he has developed during his time at Target, combined with more than 20 years managing multi-billion-dollar consumer packaged goods brands with MillerCoors, PepsiCo and the Quaker Oats Company, to further accelerate Target’s food and beverage business.

Food and Beverages 173

Food and Beverages Retail Management Marketing 173

GetElastic

JULY 1, 2022

Author's Note: This is an update to a post originally published in May 2011 and has been edited for relevancy. Add to favorites, move to later, whatever you call it, giving the consumer a chance to save an item for a later time will support a positive customer journey and increase the likelihood of the customer purchasing at a later time.

Shopping Carts 147

Shopping Carts Payment Services eCommerce Demo 147

365 Retail

OCTOBER 17, 2023

Founded in 2006 under the original name Crowdstorm, Genie Shopping initially operated as a consumer-centric shopping website. Lambert is no stranger to Genie Shopping’s parent company, Genie Ventures , having previously worked as a business development director before departing in 2011.

Comparison Shopping 98

Comparison Shopping Social Media Gifts Technology 98

365 Retail

DECEMBER 12, 2023

This opening bolsters our already strong line-up of household name sportswear brands, and provides consumers with even more of the choice they have been seeking.” Established in Leicester in 2011, Better Brows has grown across the UK, providing a variety of beauty treatments.

Beauty and Health 64

Beauty and Health Accessories Fashion Events 64

Retail TouchPoints

JANUARY 20, 2021

Census Bureau Quarterly Retail E-Commerce Sales data going all the way back to 2011, ecommerce sales as a percentage of total retail sales increases relatively linearly through the beginning of 2020. Mike Shapaker: What we saw in 2020 is COVID-19 accelerating existing trends, so the answer is a bit of both. If you look at U.S. In the U.S.,

eCommerce 264

eCommerce Fulfillment Customer Experience Shipping Costs 264

OrderDynamics

SEPTEMBER 12, 2018

Your Next Big Target in Omnichannel: Lapsed Click and Collect Consumers. So, it’s not surprising that while doing our latest research into Click and Collect consumers, noticed one of the greatest opportunities in omnichannel today, the Lapsed omnichannel consumer group. These are the lapsed click and collect consumers.

Omnichannel 50

Omnichannel Consumer Magazine Fulfillment 50

BigCommerce

JANUARY 30, 2018

Images play a critical role in ecommerce, addressing one of the inherent issues with shopping online — consumers’ inability to touch, feel or experience the product in person prior to making a purchase. consumers also say they expect compelling product images when shopping online. 78% of U.S. Source: SpeedCurve.com ). See It in Action.

BigCommerce 279

BigCommerce Management Mobile Conversion Optimization 279

RTP blog

OCTOBER 30, 2019

While resale is clearly thriving, with the market expected to generate $51 billion in revenue by 2023 , its growth could slow if consumer concerns about product authenticity mushroom. The RTP editors discuss whether the resale market is in danger if consumers mistrust the authentication process and buy fakes (or worry that they are doing so).

Marketing 150

Marketing Consumer Article Presentation 150

Retail TouchPoints

SEPTEMBER 4, 2020

According to McKinsey “What consumers value is truly shifting, and so is their channel choice. Consumer spending is ‘overpronating’ massively toward value , and there’s a material flight to online. As a result, the global pipeline in e Commerce continues to evolve and develop as brands expand to find consumers on multiple continents.

eCommerce 147

eCommerce Multi-channel Merchant Services Department Stores 147

Kissmetrics

FEBRUARY 12, 2021

To stand out, you must clearly communicate to consumers what’s so great about your products and why they’re superior to competitor models. Criticism encourages brands to up their game and innovate, which benefits all consumers. For one thing, over 51% of consumers report disliking uninformative ads.

Consumer 312

Consumer Information Presentation Other 312

Retail TouchPoints

JANUARY 27, 2021

When describing the essence of modern direct-to-consumer (DTC) brands, words like “digitally native,” “quirky,” “edgy” and “creative” are often used. Founded in 2011, MeUndies initially stood out with its bold, colorful and pop culture-infused prints as it acquired a loyal customer base through social media.

Omnichannel 271

Omnichannel Social Media Subscription Apparel 271

RTP blog

NOVEMBER 30, 2018

We live in a sharing economy, where Instagram and Facebook consumers want their shopping experience to be shareable. Thus distinctive displays are imperative for consumers this season. Something that’s limited time and truly special will get special attention from consumers.

Retail 150

Retail eCommerce Toys Social Media 150

Retail TouchPoints

JUNE 30, 2020

This includes the largest one-year increase in offshoring since 2011’s economic recovery. Now, coronavirus has opened the floodgates and forced businesses and consumers alike to consider domestic suppliers out of sheer necessity, despite higher costs in many cases. Kearney reported a record number of imports from outside the U.S.,

Supplies 197

Supplies Shipping Costs Operations Travel 197

Retail TouchPoints

JUNE 29, 2022

It’s been 30 years since Seth Weisser and Gerard Maione opened their vintage boutique, What Goes Around Comes Around (WGACA) during the 1990s emergence of consumer appreciation for preloved garments. In 2011, WGACA moved westward, settling on Los Angeles’ La Brea Avenue, where shoppers can find an array of styles, from vintage to streetwear.

Fashion 246

Fashion Jewelry Accessories Arts 246

BigCommerce

AUGUST 10, 2018

Download this guide to learn how top brands tackle: Direct-to-Consumer & B2C Implementations. Throughout 2010 and into 2011, a wide variety of people and companies tried their hand at ecommerce in WordPress, and none were great. 2011: WooCommerce is Born. In 2011, WooThemes tried to buy Jigoshop. Download Your Guide.

eCommerce 365

eCommerce WooCommerce BigCommerce Download 365

GetElastic

DECEMBER 18, 2020

And though it may feel like we are slowly coming to the end of these unprecedented times, consumer buying behavior is forever changed, and will in turn, affect the success of many businesses for years to come. 52% of consumers say more than half of their purchases are influenced by convenience. billion in sales.

Merchant Services 148

Merchant Services Payment Services Payments Subscription 148

RTP blog

AUGUST 27, 2018

Hispanic consumer around back-to-school this year. Microsites deliver limited experiences, limited capabilities and diminished consumer value. As the second-largest racial or ethnic group in the U.S., this group plays a significant role in the nation’s population trends. With one in four children of Hispanic origin.

Marketing 150

Marketing Electronics Retail Mobile 150

Steve Dennis

JULY 6, 2019

The RealReal, founded in 2011, has emerged as the luxury leader in the segment. Second, as we are seeing across a spectrum of categories, many consumers are increasingly hesitant to pay full-price or are engaged in “trading down” as a way to save money. In some cases this is driven purely by heightened price consciousness.

eCommerce 135

eCommerce Fashion Supplies Apparel 135

RTP blog

MARCH 14, 2017

Then, in 2011, Facebook convinced a bunch of big, high-profile brands like GameStop, Gap, J.C. But in an impressive turnaround, it looks like the (virtual) sky is the limit for Facebook and other social platforms looking to stay connected with consumers in the future…and beyond. They all ended up closing their stores within a year.”

Small Business Retail 150

Small Business Retail eCommerce Retail Payment Services 150

Ecommerce Platforms

JULY 31, 2020

and then in 2011 I sidestepped into the natural beauty world (by accident, If I’m honest). But when we launched The Konjac Sponge Co back in 2011, it was all about Twitter: it was me, personally, engaging with bloggers, influencers and makeup artists. So, my first venture was into natural baby products. How have you grown the site?

eCommerce 118

eCommerce Shipping Costs Social Media Shopify 118

365 Retail

MAY 30, 2022

The rise of the metaverse seems somewhat similar to the dot-com boom: those who offer exceptional virtual experiences the earliest are likely to become first choice for consumers, and enjoy enduring success while competitors peter out.

eCommerce 124

eCommerce Retail Customer Experience Technology 124