RTP blog

DECEMBER 3, 2018

Clean Up Your Data’s Act There’s a lot of customer data out there — too much for your team to ever go through. If you want to know what your customers want from an experience, you need to completely change how you handle their data.

Customer 150

Customer Customer Experience Customer Data Operations 150

365 Retail

MAY 30, 2022

Every customer interaction will provide valuable intelligence about their interests, wants, and needs, and retailers must be ready to capture, analyse, and action this information. The technological infrastructure required to underpin customer experiences in the metaverse involves an advanced customer data platform (CDP).

eCommerce 124

eCommerce Retail Customer Experience Technology 124

ecomdash

JULY 25, 2019

In the same study, it was reported that 48% of consumers expect specialized treatment for being a loyal customer. Now is the time to make good use of all the customer data you‘ve collected to create dynamic websites that offer personalization for every visitor. billion in 2016.

eCommerce 60

eCommerce Merchant Services Subscription Improvements 60

Liveintent

JULY 25, 2018

They’ve been placing those branded Amazon lockers in select cities since 2011. And its success is derived by two things: customer data collection and people-based marketing. Read “Inside Amazon’s Approach To Data And People-Based Marketing” for a few reasons for its meteoric rise.

Banking 54

Banking Customer Experience Subscription Retail 54

ESW

MAY 23, 2018

When you start storing thousands or millions of credit card numbers you become a target for credit card fraud and must invest in highly reliable security to protect your customers’ data and your bottom line. A great example of an eCommerce company that experienced the wave of rapid growth and unexpected drop in business is Birchbox.

Payment Services 60

Payment Services Subscription Operations eCommerce 60

BigCommerce

FEBRUARY 13, 2018

2011 Google Wallet launches as an online payment system. 2011 Facebook launches sponsored stories as a form of early advertising. 2011 Stripe launches. 2011 – Google Wallet introduced as digital payment method. 2011 – Facebook rolls out sponsored stories as a form of early advertising. 2009 Square, Inc.

eCommerce 417

eCommerce Payment Services Small Business Retail Shipping Costs 417

ItemMaster

JULY 6, 2018

Food allergy special diets are expected to continue to grow, as childhood allergies jumped 50% between 1997 and 2011. Each leverage personal customer data to send personalized deals and product recommendations to shoppers. Supermarket News , “Retailers Assist Shoppers with Food Allergies,” 2/24/17).

Food and Beverages 20

Food and Beverages Consumer Recommendation Other 20