Hubert Joly started transforming Best Buy by listening to frontline workers
April 26, 2021
Hubert Joly wasn’t just new to Best Buy when he became the consumer electronics chain’s CEO in 2012, he was also new to retailing having previously worked for companies in technology, video games and travel. The new CEO started out by meeting with frontline associates. One of his very first lessons was about problems with bestbuy.com’s search engine. An employee typed in “Cinderella” on the retailer’s site and results showed Nikon cameras. He also found out associates were unhappy with a reduction in discounts they received by purchasing products from the retailer.
Recent News
European Commission Readies All Trade Tools Against China
European Commission President Ursula von der Leyen emphasized the EU’s readiness to utilize all available trade tools to safeguard its economies amidst concerns over China’s market practices.
Steward Health Care Files for Bankruptcy Protection
Steward Health Care’s plunge into bankruptcy protection has stirred considerable attention and concern.
Tyson Foods Faces Challenges Amidst Rising Inflation
Tyson Foods Inc. recently saw a significant drop in its shares due to ongoing inflation impacting consumer demand.
Special Offers for National Nurses Week
Nurses play a vital role in healthcare, and their dedication often goes unnoticed. National Nurses Week, spanning from May 6 to 12, aims to acknowledge their hard work.