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‘Surf Hippie’ Lifestyle Brand Faherty Unifies Physical and Digital Data to Enhance Omnichannel CX

Retail TouchPoints

DTC retailer Faherty Brand is implementing the NewStore Omnichannel Platform to unify its digital and physical retail operations as the company plans to expand its brick-and-mortar footprint across the U.S.

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CVS to Close 900 Locations Over Three Years, Focus on Three Store Formats as Part of Omnichannel Strategy

Retail TouchPoints

This includes the creation of the Chief Pharmacy Officer role overseeing the retailer’s omnichannel pharmacy strategy. Shah has been with CVS since 2013 and currently serves as EVP, Specialty Pharmacy and Product Innovation.

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Under Armour Appoints Hospitality Veteran as President and CEO

Retail TouchPoints

Prior to her role as President, Linnartz, who joined Marriott in 1997, held roles in sales, marketing and finance, rising to EVP and Global Chief Commercial Officer from 2013 to 2019 and serving as Group President of Consumer Operations, Technology and Emerging Businesses from 2020 to 2021.

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$1 Billion Brand: Beautycounter Gets a Boost from Carlyle Deal

Retail TouchPoints

The partnership will allow Beautycounter to accelerate its strategic initiatives, including increasing brand awareness as well as bolstering the company’s integrated, omnichannel business model, according to a release.

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Levi’s Picks Kohl’s CEO as LS&Co. President

Retail TouchPoints

Gass joined Kohl’s in 2013 as Chief Merchandising and Customer Officer and took the CEO job in May 2018. Michelle also brings more than 25 years of retail and omnichannel experience, along with a demonstrated track record of innovation, driving transformational ‘big ideas’ not just on products but also business models.”. “I

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VF Corporation Hires Logitech Veteran as New CEO

Retail TouchPoints

where he served as President and CEO since 2013. Interim President and CEO Benno Dorer, who has served in this role since December 2022, will remain a VF Board member. Darrell joins from Logitech International S.A.,

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Amazon Enlists Staples, Local Businesses to Help with Returns and Delivery

Retail TouchPoints

Back in 2013 , the office supply retailer removed all the Amazon lockers from its stores and offered a price-match guarantee to Amazon customers in a bid to stave off competition from the ecommerce behemoth. The move is particularly notable for Staples, which has a history of competing with Amazon.