Kissmetrics

JUNE 11, 2021

Launched in 2014, BrickSeek started as a website to help Lego enthusiasts find hard-to-find pieces—on and offline. Why Should Consumers Use BrickSeek? Whether you’re a consumer or merchant, these two reasons are strong enough to make BrickSeek part of your tool kit. If you’re a consumer, this enables you to get the best deals.

eCommerce 335

eCommerce Consumer Merchant Services Small Business Retail 335

Retail TouchPoints

DECEMBER 9, 2022

He also has held top positions at Clorox, including COO from January 2013 through November 2014 and as CEO from November 2014 to September 2020. Prior to joining Clorox in 2005, he worked for Procter & Gamble in various marketing and sales roles. “VF Dorer will take the reins at VF as the retailer prepares for a challenging 2023.

Consumer 162

Consumer Marketing Customer Retail 162

Retail TouchPoints

DECEMBER 11, 2020

Ethical sourcing of consumer data follows the ethical and moral guidelines for data sourcing or collection. Businesses, data engineers, data analysts, data scientists and stakeholders are all interested in the potential of big data, but collecting a vast amount of consumer data can be subject to ethical pitfalls. Transparency.

Consumer 166

Consumer Management Operations Technology 166

Retail TouchPoints

AUGUST 26, 2022

Garratt joined Dollar General in 2014 as SVP of Finance and Strategy and has served as EVP and CFO since December 2015. From 2004 to 2014 he served at Yum! The growth was credited to a slight increase in customer traffic and accelerated growth in the retailer’s market share of “highly consumable product sales.”

Management 241

Management Improvements Retail Other 241

Retail TouchPoints

SEPTEMBER 13, 2023

However, challenges are inevitable, despite the resilient consumer spending we’ve seen earlier in the year. Consumers could be led to believe that these charges are a mistake or even potentially fraudulent and end up requesting their money back from their bank. Mittal joined Mastercard in 2014. retail sales have increased 8.8%

Shipping Costs 250

Shipping Costs Payment Services Banking Retail 250

Retail TouchPoints

APRIL 19, 2024

After all, studies show that consumers care more about the environmental impact of their purchasing decisions than ever before. The airplanes, ships and trucks used to transport these materials consume significant amounts of fossil fuels, which are tremendously bad for the environment.

Technology 219

Technology Supplies Apparel Shipping Costs 219

Retail TouchPoints

AUGUST 3, 2022

Consumer Product Safety Commission (CPSC) announced that The TJX Companies has agreed to pay a $13 million civil penalty for selling, offering for sale and distributing previously recalled consumer products. According to the charges, the products were sold in-store and online through the T.J. Maxx , Marshalls and HomeGoods banners.

Consumer 248

Consumer Management Retail 248

Retail TouchPoints

JUNE 22, 2022

Amazon has named 17-year company veteran Doug Herrington to the renamed role of CEO of Worldwide Amazon Stores, filling the position left vacant by former CEO of the Worldwide Consumer Dave Clark. Since 2015, Herrington has served as Amazon’s SVP of the North America Consumer.

Fulfillment 259

Fulfillment Operations Customer Experience Consumer 259

Retail TouchPoints

FEBRUARY 10, 2023

FTC Chair Lina Khan has cited the failure of divestitures in the 2014 Albertsons and Safeway merger as a reason for the agency to be skeptical about the merits of such a move. The key focus for the FTC as it investigates the divested stores will be their financial viability, antitrust experts told Reuters.

Operations 290

Operations Technology Consumer Retail 290

Retail TouchPoints

JULY 1, 2022

Johnson co-founded Enjoy in 2014 after leaving JCPenney and currently serves as its CEO. The idea was to bring the store experience to consumers’ homes via a technology-powered “mobile store” operation, with an initial focus on telecommunications and consumer electronics ( AT&T and Apple are partners in the U.S.).

Technology 311

Technology Telecommunications Consumer Electronics Electronics 311

Retail TouchPoints

NOVEMBER 15, 2022

The attorneys general found that this violated state consumer protection laws by misleading consumers about its location tracking practices since at least 2014. For years Google has prioritized profit over their users’ privacy,” said Rosenblum in a statement. They have been crafty and deceptive.

Article 238

Article Information Consumer Technology 238

Retail TouchPoints

MAY 31, 2022

For the first time since its founding in 2014, Glossier will have a new CEO. She brings both a deep appreciation of the power of timeless consumer brands and the proven experience of leading large, dynamic organizations through transformational moments,” Weiss added.

Omnichannel 251

Omnichannel Blog Channel Operations 251

Retail TouchPoints

JANUARY 26, 2022

The multi-category home company was founded as an online-only business in 2014 and has since expanded into brick-and-mortar with 13 storefronts, recently launched in Canada and continues to grow its category assortment, which now includes mattresses, apparel and furniture. “I

Home Furnishings 247

Home Furnishings Apparel Retail Consumer 247

Retail TouchPoints

JULY 27, 2022

In 2014, Sullivan was named chairman of the board. During her career, Sullivan also worked with The Stride Rite Corporation as COO and held consumer brand management and sales roles at companies including M&M/Mars and The Mennen Company.

Fashion 252

Fashion Management Consumer Retail 252

Retail TouchPoints

APRIL 23, 2021

The company reports that its model — offering consumers an instant merchant credit at the time a return is initiated — helps retailers drive higher return-to-repurchase rates. Since it was founded in 2014, Returnly has processed more than $1 billion in returns and been used by 8 million shoppers.

Merchant Services 278

Merchant Services Payment Services Fashion eCommerce 278

Retail TouchPoints

FEBRUARY 27, 2024

A cyberattack that compromises customer personal information can diminish the trust consumers place in a brand. In 2014, cybercriminals used a third-party vendor’s credentials to enter Home Depot’s network and deployed malware on the self-checkout systems to steal customer information.

Payment Services 259

Payment Services Retail POS Operations 259

Retail TouchPoints

DECEMBER 7, 2021

Alibaba Group has reorganized its consumer and wholesale commerce divisions and named current Deputy CFO Toby Xu to succeed Maggie Wu as CFO in April 2022. Prior to his new role in the International division, Fan, who joined Alibaba in 2013, was President of Taobao and Tmall , two of Alibaba’s most successful consumer marketplaces.

Operations 249

Operations Consumer Presentation eCommerce 249

Retail TouchPoints

MARCH 17, 2023

In 2014, NFTs (non-fungible tokens) were introduced. Reintroducing NFTs for Retail Selling digital products to consumers is not new. Consumers buy digital services from Netflix. When a consumer rents a movie, it’s the same movie that any other consumer can rent.

Cryptocurrencies 295

Cryptocurrencies Automotive Merchant Services Arts 295

Retail TouchPoints

OCTOBER 3, 2023

Alcohol ecommerce solution DRINKS has sold the Wine Insiders brand, which it acquired in 2014, to the new brand management firm Full Glass Wine Co. Financial details of the transaction were not disclosed. Full Glass was founded earlier this year by alcohol industry veteran Louis Amoroso and entrepreneur Neha Kumar. ”

eCommerce 147

eCommerce Multi-channel Shopify Technology 147

Retail TouchPoints

SEPTEMBER 6, 2023

Lego plans to continue working with suppliers via its Engage-to-Reduce program, established in 2014, to cut emissions. Lego also plans to work with its suppliers to collectively reduce environmental impacts, noting that 98% of GHG emissions come from outside its operations.

Travel 250

Travel Supplies Operations Other 250

Retail TouchPoints

MAY 17, 2023

It’s one of the main reasons so many digitally native, direct-to-consumer (DTC) brands have invested in opening stores. One such company is Boll & Branch, which was founded in 2014 to transform the luxury home textiles industry by creating sustainable, luxurious products at affordable prices.

Customer Experience 247

Customer Experience Customer Retail Consumer 247

Retail TouchPoints

SEPTEMBER 5, 2023

Is there an area that can improve the associate/consumer interaction? With an impressive track record in the consumer electronics and retail industry, he is a rising innovator in the world of VR technology and marketing. Keep the Customer Experience in Your Purview How will leveraging VR training help improve the customer experience?

Consumer Electronics 222

Consumer Electronics Retail Electronics Customer Experience 222

Retail TouchPoints

JUNE 26, 2020

Zoox was founded in 2014 with a vision of purpose-built, zero emissions vehicles designed for autonomous ride-hailing, along with an end-to-end autonomy software stack. Zoox is working to imagine, invent, and design a world-class autonomous ride-hailing experience,” said Jeff Wilke, CEO, Worldwide Consumer for Amazon.

Consumer 204

Consumer Customer Retail 204

Retail TouchPoints

AUGUST 27, 2021

His results-driven leadership style and passion for building consumer-centric global brands will be instrumental in maximizing the full potential of our three luxury fashion houses,” Idol said in a statement. The Board and I are confident in Josh’s unique abilities to lead Capri Holdings.

Fashion 256

Fashion Management Consumer Retail 256

Retail TouchPoints

AUGUST 25, 2021

The term rose to the surface last year as 2020’s unique confluence of events drove consumers toward shopping alternatives that were both environmentally friendly and economically feasible. The consumer is changing, the way that they purchase is going to change,” he said. “We In the retailX keynote session on Wednesday, Aug.

Retail 306

Retail Consumer eCommerce Social Media 306

Retail TouchPoints

JULY 12, 2021

Flipkart plans to use the new funding to make investments across people, technology, supply chain and infrastructure to address the requirements of the rapidly growing consumer base in India. Myntra, which the group acquired in 2014, is among the leaders in the fashion category in India.

Travel 253

Travel Fashion Small Business Retail Supplies 253

Retail TouchPoints

NOVEMBER 2, 2022

When used in the right way, scents can drive consumer behavior and even serve as a secondary “logo” for a brand. By linking a unique scent to a brand, a strong bond is created with the consumer, thus becoming an extension of the brand’s identity. In fact, scent has a profound effect on our memory and emotions.

Games 278

Games Retail Arts Customer Experience 278

Retail TouchPoints

SEPTEMBER 16, 2022

While some brands claim to completely understand what these consumers really want, there are many times when Gen Z shoppers’ thoughts and behaviors don’t quite match up. The day-long event hit on various hot topics closely linked to these digitally native consumers, including authenticity, sustainability, mental health and wellness.

Social Media 324

Social Media Retail Games Consumer 324

Retail TouchPoints

JUNE 26, 2023

Consumers want more information about the products they buy, and retailers want more visibility into the products their customers buy. And in 2014, Inditex SA, which owns fast-fashion giant Zara, implemented RFID to effectively track all its products at every step in the process. Who doesn’t want that?

Merchant Services 275

Merchant Services Retail Shipping Costs Customer Experience 275

Retail TouchPoints

JUNE 18, 2020

Since Grieder became CEO in 2014, the Tommy Hilfiger business grew from $6 billion to more than $9 billion in retail sales in 2019, and the Calvin Klein European business more than doubled in revenues and earnings. “His

Management 191

Management Operations Technology Consumer 191

Retail TouchPoints

MAY 8, 2023

for Q1 2023 — the first period with no online sales growth since the Index debuted in 2014. That could be a bot that the brand has put forward to interact with you, or [a consumer] scanning a QR code in a retail store to begin a loyalty journey that happens over WhatsApp and continues after you leave the store.

Channel 239

Channel Merchant Services Payment Services Recommendation 239

Retail TouchPoints

NOVEMBER 13, 2023

Brooklinen was a direct-to-consumer darling that promised consumers high-quality sheets at great prices. By eliminating supply chain complexities and “cutting out the middlemen,” Brooklinen was able to streamline the product development journey and fully immerse consumers in the ethos and values of the brand.

Omnichannel 254

Omnichannel B2B Channel Customer 254

Retail TouchPoints

APRIL 29, 2021

Enjoy , which Johnson founded in 2014, brings the store experience to consumers’ homes via a technology-powered “mobile store” operation. . “In At the moment, Enjoy primarily operates in the telecommunications and consumer electronics verticals via partnerships with AT&T in the U.S.,

Telecommunications 175

Telecommunications Consumer Electronics Electronics Technology 175

Retail TouchPoints

JULY 22, 2021

When the economy is growing, consumers flock to stores. On the other hand, when a recession is imminent, consumers and their wallets generally stay put and are more conservative. This situation has forced retailers worldwide to adapt to a slew of new consumer demands while juggling a precarious supply chain. Cyber threats.

eCommerce 306

eCommerce Retail Payment Services Social Media 306

Retail TouchPoints

APRIL 10, 2023

Turning Customers into Brand Ambassadors (Source: Pandora) After more than 30 years operating in brick-and-mortar, Pandora began to debut online in markets around the world in 2014. Pandora, needless to say, is opposed to horrible consumer experiences. Pandora, needless to say, is opposed to horrible consumer experiences.

Jewelry 240

Jewelry Omnichannel Operations Technology 240

Kissmetrics

JULY 8, 2021

If you’ve heard of BrickSeek, you likely know it’s a powerful tool for consumers, allowing them to track down inventory and find the best deals at big retailers. However, to give a brief overview, BrickSeek started out in 2014 as a web application enabling LEGO collectors to track down popular sets online and in-store. Think about it.

eCommerce 316

eCommerce Shipping Costs Information B2C 316

Retail TouchPoints

APRIL 1, 2021

Humans have been dynamically evolving the concept of loans and credit in commerce for hundreds of years — culminating in the explosion of consumer credit cards in the 20th century. consumers have now used a buy now pay later (BNPL) service. . The BNPL Generation. A Win for Merchants Too. Repeat purchases. No chargeback risk.

Merchant Services 270

Merchant Services Payment Services Online Retail Payments 270