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Port In The Storm: Takeaways From Amazon’s Q2 2022 Earnings

Forrester eCommerce

After years of spending lavishly on growth, Amazon cut costs in Q2 2022, reducing headcount by 6% and, according to CEO Andy Jassy, “improving the productivity of [its] fulfillment network.” As a result, Amazon reported a $2 billion loss, marking the business’s second consecutive quarterly loss, which hasn’t happened since 2014.

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Kroger Plans to Cut Prices Following Completion of Albertsons Merger

Retail TouchPoints

billion to improve Albertsons’ brick-and-mortar stores. Following its 2014 merger with Harris Teeter , Kroger invested more than $125 million to lower that chain’s prices, and invested over $100 million to lower prices at Roundy’s after its merger with that chain in 2016.

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Square Debuts Appointment Booking App to Help Service Providers Connect with Customers

Retail TouchPoints

Called Square Go , the new app integrates with the seller-facing Square Appointments service, which launched in 2014 and helps service providers schedule and manage customer appointments. Additionally, businesses can solicit private feedback through the app to better improve operations and customer service. for iOS devices. “We

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Dollar General Promotes New President and CFO Following Strong Quarter

Retail TouchPoints

Garratt joined Dollar General in 2014 as SVP of Finance and Strategy and has served as EVP and CFO since December 2015. From 2004 to 2014 he served at Yum! Brands in various positions of increasing responsibility in corporate strategy and financial planning.

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Nordstrom to Wind Down Canada Operations, Closing 13 Stores and Ecommerce Site

Retail TouchPoints

We entered Canada in 2014 with a plan to build and sustain a long-term business there,” said Erik Nordstrom, CEO of Nordstrom Inc. However, the retailer’s executives touted an improved inventory position going into the new fiscal year, down 15% from the previous year and comparable to 2019. “As in a statement.

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How Speeding up Chargeback Resolutions can Boost Retailers’ Profits

Retail TouchPoints

However, an alerts-based system enabled them to confidently identify and cancel orders as needed, thereby avoiding chargebacks and helping to improve the bottom line. Mittal joined Mastercard in 2014. Tackling issues that affect the overall customer experience is crucial.

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The Global Reach and Sustainable Impact of Green RFID Technology

Retail TouchPoints

Businesses today are constantly looking for ways to improve their sustainability and reduce their carbon footprint. He began his career in the industry right after receiving his business degree from Seton Hall University in 2014. Joseph Schlossberg is a VP of Global Sales at Sourcing Solutions International.