Retail TouchPoints

DECEMBER 28, 2023

In her new role as Chief Digital Officer, Rawlinson will oversee both ecommerce and marketing, including creative, traditional and digital media, as well as the loyalty, social media and public relations functions with a focus on bolstering the Custom Spaces offering across consumer touch points.

Social Media 263

Social Media Customer Experience eCommerce Management 263

Forrester eCommerce

APRIL 11, 2022

Forrester’s Customer Experience Index (CX Index™) captures data about customers’ perceptions of the quality of their experiences for more than 500 consumer brands. Since 2015, client brands have used our CX Index scores to track how their […]. We use statistical algorithms (e.g.,

B2B 195

B2B Customer Experience Consumer Customer 195

Retail TouchPoints

SEPTEMBER 6, 2023

Consortium Brand Partners (CBP), a consumer-focused investment manager, has acquired a majority ownership stake in Draper James , the fashion and lifestyle retail brand founded by actress Reese Witherspoon. ” Founded in 2015, Draper James is focused on its next era of growth. Financial terms of the deal have not been disclosed.

Social Media 245

Social Media Accessories Clothing Fashion 245

Retail TouchPoints

APRIL 25, 2023

The execution of our five-year strategic growth plan requires an experienced and talented team of experts that will help us expand our direct-to-consumer business, reach new audiences and build new categories,” said Dani Reiss, Chairman and CEO of Canada Goose in a statement. “As

Omnichannel 285

Omnichannel Consumer Operations eCommerce 285

Retail TouchPoints

APRIL 27, 2021

Research by The Ascent showed that among people who have used a BNPL service, 45% first did so in 2019, 21% first did so in 2020, and only 7% had used a BNPL service prior to 2015. As the popularity of BNPL increases, it is important for consumers and merchants to weigh the benefits and the drawbacks of using/offering these payment options.

Merchant Services 130

Merchant Services Payment Services Payments Consumer 130

Retail TouchPoints

JUNE 22, 2022

Amazon has named 17-year company veteran Doug Herrington to the renamed role of CEO of Worldwide Amazon Stores, filling the position left vacant by former CEO of the Worldwide Consumer Dave Clark. Since 2015, Herrington has served as Amazon’s SVP of the North America Consumer.

Fulfillment 260

Fulfillment Operations Customer Experience Consumer 260

Retail TouchPoints

SEPTEMBER 2, 2022

Founded in 2015 , Pinduoduo has focused on lower-income customers and the agricultural sector. Even though the vast majority of Alibaba’s users are within China, the company’s AliExpress cross-border platform and its Lazada subsidiary in Southeast Asia serve many non-Chinese consumers.

Shipping Costs 292

Shipping Costs eCommerce Jewelry Shopify 292

Retail TouchPoints

OCTOBER 26, 2023

As competition in the digital payments sector has increases, PayPal’s stock is trading at near its lowest levels since it was spun off from Ebay in 2015. It turns UPS into the most consumer-friendly logistics provider overnight with a dominant foothold on SMB [small and midsize businesses] and ecommerce business.”

PayPal 251

PayPal Merchant Services Payment Services eCommerce Platforms 251

Retail TouchPoints

MAY 3, 2021

Roe will have responsibility for all finance functions and lead the retailer’s Strategy and Consumer Insights teams. a position he has held since April 2015. At this time interim CFO Andrea Shaw Resnick will take on the newly created role of Chief Communications Officer. Roe is currently CFO of VF Corp. , He has been with VF Corp.

Automotive 263

Automotive Apparel Operations Consumer 263

RTP blog

NOVEMBER 3, 2017

Most recently, VR has emerged as a game-changer in the retail sphere, modifying and improving the consumer experience even as it enhances what brands already offer. They recently announced an original VR product of their own that is bound to dramatically alter the retail industry from both consumer and corporate perspectives.

Consumer 150

Consumer Arts Mobile Technology 150

Retail TouchPoints

AUGUST 26, 2022

Garratt joined Dollar General in 2014 as SVP of Finance and Strategy and has served as EVP and CFO since December 2015. The growth was credited to a slight increase in customer traffic and accelerated growth in the retailer’s market share of “highly consumable product sales.” From 2004 to 2014 he served at Yum!

Management 242

Management Improvements Retail Other 242

Retail TouchPoints

JUNE 30, 2022

First, Instacart , Shipt and DoorDash had lower emotional connections than nearly every grocery retailer measured , indicating that grocers that depend on these third parties for online grocery services may risk long-term consumer loyalty. transacting directly through the retailer as opposed to an intermediary) and ease and reliability.

Multichannel 253

Multichannel eCommerce Consumer Retail 253

Retail TouchPoints

SEPTEMBER 6, 2022

But an online presence is necessary, as consumers typically research and review before purchasing. It is critical to provide consumers the right offer at the right time in the right location. With products like dApply, Synchrony allows consumers to quickly apply for a financing product with a QR code and get approved within minutes. .

Merchant Services 264

Merchant Services Payment Services Financial Services Omnichannel 264

Retail TouchPoints

APRIL 10, 2023

For retailers and regional payments, consumer payment preferences play one piece, while checkout optimization and diversification play another. Breaking down regional payment barriers starts with meeting consumers’ preferred payment methods and needs regardless of where they live or travel. The good news? Let’s explore.

Payment Services 247

Payment Services Merchant Services Payments eCommerce 247

Retail TouchPoints

SEPTEMBER 13, 2022

Kushi took on the role of Chief Legal Officer in 2015 and has helped Peloton execute its merger and acquisition activities, craft its music license deals and protect its IP. “We Not only did they succeed in building a great company, they transformed an entire industry by leveraging fitness and technology.

Subscription 236

Subscription Retail Accessories Apparel 236

Retail TouchPoints

JULY 12, 2022

Amid a year of expansion, Dollar General ’s CEO Todd Vasos has decided to retire from the role he has held since June 2015, effective Nov. Current COO Jeffery Owen, a 30-year Dollar General veteran, has been named as Vasos’ successor. Vasos joined Dollar General in 2008 as the company’s EVP, Division President and CMO.

Operations 265

Operations Management Improvements Retail 265

Retail TouchPoints

JULY 26, 2021

Bernstein also has worked in the retail and consumer practice at McKinsey & Co. Maly’s ability to create connections with consumers through breakthrough platforms that integrate product, service and experience make her a great fit to lead this special and growing brand,” said Spring in a statement.

Beauty and Health 264

Beauty and Health Department Stores Consumer Retail 264

RTP blog

SEPTEMBER 17, 2018

Up to 90% of consumers use their phone while shopping in stores and retailers are increasingly enhancing digital transformation strategies to take advantage of the new mobile-powered shopping era across every vertical, from department stores and supermarkets to hardware, sports and specialty retailing.

Payment Services 150

Payment Services Retail Consumer Payments 150

Retail TouchPoints

APRIL 5, 2022

Since spinning off from eBay and going public for a second time in 2015, PayPal has expanded its reach well beyond that one digital marketplace to more than 30 million merchants worldwide. When we have partnerships with these merchants they’re trusted brands, so consumers can feel good about shopping with those brands.”.

PayPal 356

PayPal Merchant Services Payment Services Cryptocurrencies 356

Retail TouchPoints

APRIL 12, 2022

In reality, only 9% of the plastic consumed ever gets recycled. Over the past six years , Cervantes has been CFO of Murad , a high-end skincare brand acquired by Unilever in 2015. The campaign will run across multiple media channels including TV, social, radio and Out of Home.

Multi-channel 249

Multi-channel Channel Operations Improvements 249

BigCommerce

OCTOBER 26, 2017

At approximately $630 billion of sales in 2015 , China’s online retail market is the world’s largest, nearly 80 percent bigger than the United States’. Thanks to TMall, international, brands without a physical presence in China can sell directly to Chinese consumers. Top Grossing Asia-Pacific Marketplaces by Country. Social Commerce.

eCommerce 256

eCommerce Payments Payment Services Mobile 256

Retail TouchPoints

APRIL 8, 2022

The festival was launched seven years ago by JDDJ — the Dada-owned on-demand delivery service for retailers and brands — to mark its founding on April 15, 2015. To reduce the expected pressure on delivery systems, Dada will put its new autonomous delivery service to use for the first time during the Festival.

Food and Beverages 230

Food and Beverages Electronics Events Mobile 230

RTP blog

OCTOBER 6, 2017

You almost definitely already knew that because it actually happened in 2015. To Truly Hear, You Must Listen Consumers have figured out how search engines work. That’s because connected consumers want to know where they can get what they are looking for right now. But now something different is taking shape.

Retail 341

Retail Mobile Definition Omnichannel 341

Retail TouchPoints

MARCH 4, 2022

Without question, the pandemic has changed the way consumers shop. To that point, it has been reported that 91% of consumers now prefer brands that offer recommendations and deals relevant to them as individuals. To give an example, Google Photos (rightfully) came under fire in 2015 after it tagged two Black people as gorillas.

Retail 273

Retail Consumer Recommendation Clothing 273

Retail TouchPoints

NOVEMBER 11, 2021

MVP was founded in 2015 by Fox Sports NFL Insider Jay Glazer and former Green Beret and Seattle Seahawk Nate Boyer to help address the challenges that combat veterans and former professional athletes face in life’s transitions once the uniform comes off.

Retail 253

Retail Social Media Clothing Consumer 253

Retail TouchPoints

AUGUST 7, 2020

Amazon relied on the last-minute tactic it has used with Prime Day to try to keep competitors in the dark, so consumer media were not alerted until the sale was under way, and some miscommunication ensued. In contrast to Prime Day, though, Amazon’s Summer Sale is available to all shoppers, not just Prime members.

eCommerce 213

eCommerce Magazine Events Management 213

Retail TouchPoints

JANUARY 18, 2021

Given unprecedented levels of ASONTV spend in 2020, there will be a significant pent-up consumer demand for these extensively advertised products. Consumers quarantined in their homes have been watching more television than ever before. In 2015, DRMetrix introduced its weekly ASONTV Spend Index reporting to domestic retailers.

White Paper 299

White Paper Retail Consumer Marketing 299

Forrester eCommerce

JULY 18, 2017

Sixty percent of online retailers we surveyed said slowing consumer spending with be a significant barrier to their eCommerce growth over the next 12 months. Sixty-eight percent of retailers we surveyed said their eCommerce business grew from 2015 to 2016. What are your insights about Brazilian retailers in this study?

eCommerce 281

eCommerce Online Retail Operations Retail 281

Sailthru

SEPTEMBER 25, 2018

Music apps have been using historical data to recommend new songs and artists to consumers for a long time now. In 2015, the company made its AI backbone, FBLearner Flow, available company-wide. The post 4 Ways Predictive Data Analytics Changes How Consumers Behave appeared first on Sailthru. Google Play Music.

Consumer 108

Consumer Recommendation Article Demo 108

365 Retail

MARCH 15, 2024

Having joined MATCHESFASHION in 2022, as CEO Beighton focuses on the relationships between fashion and e-commerce using technology, product, logistics and culture to disrupt existing consumer patterns and galvanise change.

Technology 59

Technology Fashion eCommerce Retail 59

Retail TouchPoints

JUNE 7, 2021

Staples has sent a letter to the Board of Directors of The ODP Corporation offering to acquire its consumer business, including its Office Depot and OfficeMax stores, for $1 billion , or $18.27 billion merger that had been in the works since February 2015 was derailed by a Federal Trade Commission (FTC) ruling in May 2016.

Document 184

Document B2B Definition Operations 184

Forrester eCommerce

MARCH 10, 2016

In August 2015, the Australian government announced an impending change to their tax structure that will impact online retailers serving the market via international shipping. Today, Australian consumers can import up to A$1,000 duty-free when they buy from a foreign retailer.

Online Retail 199

Online Retail Retail Shipping eCommerce 199

BigCommerce

APRIL 3, 2018

Mobile has become the primary shopping method for many online consumers, and ecommerce brands are increasingly realizing that their mobile sites need greater prioritization,” said Brian Dhatt, chief technology officer for BigCommerce.

BigCommerce 368

BigCommerce eCommerce Mobile eCommerce Design 368

Retail TouchPoints

OCTOBER 7, 2021

In recent years, employees, consumers and investors have become increasingly vocal about their expectations of the retail companies they work for, purchase from and invest in. For example, a 2020 Nielsen study found that 72% of shoppers were positively influenced by brands helping consumers affected by COVID-19.

Technology 220

Technology Consumer Events Retail 220

Salsify

MARCH 3, 2021

Brand manufacturers need to change how they sell to consumers. In 2015, US retail ecommerce sales accounted for 7.3% Digital Commerce 360 found that ecommerce sales in the US were up 44% last year. of total retail sales , according to the US Department of Commerce.

Management 78

Management eCommerce Consumer Retail 78

Retail TouchPoints

JULY 1, 2020

Greg Matson : A similarity we found was that the best loyalty programs weren’t about accumulating points, but instead leveraging the key strength of what the business and brands do best for its consumers. Instead, this is more of a moment of focus on the consumer base that already exists.

Retail 251

Retail Social Media Travel Magazine 251

Retail TouchPoints

APRIL 1, 2022

The pandemic has shifted post-purchase expectations — consumers expect a more personalized, relevant-to-them experience that goes beyond checkout. consumers are deeply invested in the post-purchase journey, proving that now is the time for brands to leverage these opportunities with their customers.

Retail 246

Retail Shipping Costs Fulfillment Shipping 246