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European Retailers Will Embrace Experimentation In 2015

Forrester Omnichannel

In 2015, European consumers' increasingly multitouchpoint shopping behavior will heighten eBusiness professionals' attention on the influence of digital across the customer journey and into stores. Forrester believes that, for Europe, 2015 will be a year of experimentation. Predictions 2015. omnichannel. Mobile commerce.

Retail 102
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In The Retail Renaissance, Omnichannel Is The Mona Lisa

RTP blog

We see smart retailers playing to their strengths and investing in creating the sorts of omnichannel shopper experiences that pure play e-Commerce giants can’t. From 2004 to 2015, he held multiple positions at Art.com, including COO and CEO, where he oversaw an explosive growth in revenue and customer base across 150 countries.

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Walmart Promotes Insider to Replace Departing International CEO

Retail TouchPoints

McLay, who joined Walmart in 2015, had roles in strategy and supply chain and led the retailer’s Neighborhood Market business before taking on the top jobs at Sam’s Club. Chris Nicholas, currently COO of Walmart U.S., will replace McLay as President and CEO of Sam’s Club U.S., with both changes taking effect Sept.

Supplies 246
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Macy’s Shakes Up Senior Leadership, Eliminates COO Role

Retail TouchPoints

Macy’s has announced a series of changes to its senior leadership team, including the elimination of the Chief Operations Officer role, as it moves forward with its “Polaris” omnichannel transformation strategy. In her new position as CIO, Miller will work to improvement Macy’s omnichannel experience and modernize the retailer’s platforms.

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Canada Goose Makes 5 Leadership Appointments, Including First-Ever CDO

Retail TouchPoints

Blonder brings 20 years’ experience in omnichannel DTC and digital marketing, most recently as President of Global Ecommerce at Wolverine Worldwide. Mihaljevic joined Canada Goose in 2015 and has been critical to the growth trajectory of the retailer’s commercial business.

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Hudson’s Bay Brings Target Kids Brand to Canada

Retail TouchPoints

Target made its official exit from Canada in 2015, with CEO Brian Cornell reporting that area of the business was “losing money every day.” Strategic brand partnerships and collaborations can help merchants raise brand awareness and expand into new markets.

Apparel 264
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Introducing Forrester's Omnichannel Commerce Playbook

Forrester Omnichannel

Today we announce the launch of our brand new Omnichannel Commerce Playbook! In its many forms, omnichannel is quickly resetting customer expectations, and redefining what it means to deliver seamless, fully-integrated commerce across the enterprise. consumers in 2015 spent a whopping $1.5 omnichannel. For example, U.S.