RTP blog

JUNE 29, 2018

By Kelly DeRosa, IgnitionOne In 2016 alone, retailers lost an eye-watering $4.6 The retail landscape is constantly evolving, and the rise of digital shopping coupled with the noise of the customer’s cross-channel journey raises the stakes. trillion to abandoned merchandise in online shopping carts.

eCommerce 150

eCommerce Retail Omnichannel Mobile 150

Liveintent

APRIL 24, 2018

billion in 2016. And its success is derived by two things: customer data collection and people-based marketing. .” Collect customer data, and lots of it. In 2016 Amazon had surpassed Google as the search engine specifically for shopping. Products purchased (used to recommend similar customers.).

Marketing 79

Marketing Arts Customer Data Banking 79

Dynamic Action

FEBRUARY 14, 2018

But despite smarter promotional strategies, promotional activity still eroded profit margins with a 5% increase in margin-reduction as a result of promotions in 2017 vs 2016. New customers orders were down an average 2%. Customers converting from 1st-to-2nd-time buyers were down 9%.

Internet Retail 48

Internet Retail Shipping Costs Retail Customer 48

Kissmetrics

JULY 18, 2017

John came on board to work with his wife, Shari, in 2016. It just so happens that his hedge fund expertise complements her design eye and customer-intel. Being a numbers guy, he went straight for the data, and immediately started focusing on their cost of acquisition as the accelerator (or roadblock) to scale. Like, never ever.

Blog 205

Blog Clothing Multi-channel Shipping Costs 205

BigCommerce

JUNE 20, 2017

Want to see the best ecommerce site designs of 2016? You can toggle over to see 2016’s winners right here. We customized many parts of the theme, including the home page, cart and checkout, to ensure our USP was being easily and correctly communicated. So, let’s dive in. Here are the best ecommerce site designs of 2017.

eCommerce 379

eCommerce BigCommerce eCommerce Design Mobile 379

FastSpring

SEPTEMBER 11, 2019

Here are the reasons why SCA is a necessary next step: · Increased online shopping – According to a recent survey, 25% of Europeans with Internet access shopped online at least once a week in 2016. For all you numbers people out there: More online shopping + More TPPS = More data breaches and online credit card fraud. million in 1998.

Merchant Services 64

Merchant Services Payment Services Customer Banking 64

Optimizely

APRIL 28, 2017

million in net income in 2016, a 420% gain from 2015 – landing them the No. And their more conservative approach paid off – Internet Retailer reported that despite only using 8.2% 8 spot on Internet Retailer’s ranking of the 50 best e-retail marketers. What does this mean for marketers today?

Omnichannel 170

Omnichannel Internet Retail Channel eCommerce 170

ESW

OCTOBER 21, 2019

In 2016, the company eliminated all traditional promotions — which CEO Gary Friedman believes didn’t reflect brand values, anyway — and replaced them with the $100-per-year RH Grey Gard. The Grey Card offers customers 25% off all regular-priced merchandise and 10% off clearance stock.

Shipping Costs 87

Shipping Costs Customer Payments Payment Services 87

Sailthru

MARCH 8, 2018

The brand had the highest average score on L2’s index, with the biggest increase from 2016. Research from customer data platform Segment found that 54% of shoppers assume they’ll get a personalized offer within a day of sharing their information with a retailer. And 32% expect that offer within the hour.

Omnichannel 60

Omnichannel Social Media Retail Shipping Costs 60

OrderDynamics

AUGUST 3, 2017

An ecommerce Business Insider report in Feb 2017 noted that “ 43% of all online retail sales in the US went through Amazon in 2016 ”. Phillipe Masiello of Internet Retailer estimates that worldwide, “ 2016’s e-commerce global retail sales share is approximately 9% and is projected to be somewhere around 15% by 2020 ”.

Retail 57

Retail eCommerce Definition POS 57

eCommerce Training Academy

MARCH 22, 2017

2016 was the year of personalization, as marketers moved towards true one-to-one messaging. Marketers have always had mountains of customer data at their fingertips, however, the ability to use it remained out of reach, especially as consumer behavior became more complex. By Steve Wade , Listrak sales manager.

Information 48

Information Channel Customer Recommendation 48

ecomdash

JULY 25, 2019

In the same study, it was reported that 48% of consumers expect specialized treatment for being a loyal customer. Now is the time to make good use of all the customer data you‘ve collected to create dynamic websites that offer personalization for every visitor. billion in 2016.

eCommerce 60

eCommerce Merchant Services Subscription Improvements 60

ESW

JUNE 27, 2018

increase in total fraud from Q2 2016 to Q2 2017. In June 2016, the U.S. Securities and Exchange Commission fined Morgan Stanley $1 million for failing to properly protect customer information. In Q2 2017 alone, account takeover fraud rose by an alarming 45%, putting online retailers at a loss of $3.3

eCommerce 60

eCommerce Merchant Services Shipping Costs Operations 60

PFS

AUGUST 23, 2017

In apparel, for instance, the resale market is expected to almost double to $33 billion in 2021 from $18 billion in 2016, with online resale players growing more than four times faster than the broader apparel resale market. Know thy customer. Data is everywhere and growing exponentially. Disruption is sector-specific.

Home Furnishings 56

Home Furnishings Channel Apparel Consumer 56

SellBrite

JUNE 7, 2017

Loyalty programs work to boost sales and keep your hard-earned customers coming back to you instead of going to your competition. According to the 2016 Bond Loyalty Report , 81 percent of customers say they are more likely to keep shopping with a brand that offers a loyalty program. Invite to your loyalty program.

Customer Loyalty 161

Customer Loyalty Social Media Customer Customer Retention 161

GetElastic

SEPTEMBER 16, 2021

These hybrid experiences are driven by an integrated ecommerce strategy and solution that allows companies to carry not only brand messaging, marketing tactics, and product information across channels, but also customer data. This means businesses can give customers a more seamless, frictionless experience.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

GetElastic

SEPTEMBER 16, 2021

These hybrid experiences are driven by an integrated ecommerce strategy and solution that allows companies to carry not only brand messaging, marketing tactics, and product information across channels, but also customer data. This means businesses can give customers a more seamless, frictionless experience.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

Smile.io

NOVEMBER 5, 2019

Editor’s Note: This post was originally published on May 10, 2016 and was updated for accuracy and comprehensiveness on November 5, 2019. If your customers are signed into their accounts, showing “Recently Viewed” products is a great way to leverage customer data to enhance their experience. Nowadays, that’s old news.

eCommerce 42

eCommerce Recommendation Customer Experience Mobile 42

ROI Revolution

JANUARY 10, 2018

In 2016, they were responsible for driving more than $1.5 Extensive keyword research will allow you to better predict how buyers are searching , and compliment search query data gathered through initial Automatic Sponsored Product ad campaigns. One of the key reasons for this advertising boon is Amazon Sponsored Products.

Books 60

Books Definition Consumer Goods Management 60

Powerinbox

NOVEMBER 7, 2020

Facebook was infamously criticized for aiding the spread of misinformation or “fake news” during the 2016 U.S. A new study found that misinformation on Facebook is 3X as popular as it was during the 2016 election. Presidential Election. Facebook Advertising Alternatives: Multichannel messaging.

Multichannel 60

Multichannel Social Media Games Channel 60

ESW

NOVEMBER 26, 2018

Using customer data to optimize every aspect of the business. The result is a successful cycle of engaging marketing, qualified sales, satisfied customers and sales-worthy reviews that can create an ongoing, lasting relationship with consumers. Contextualizing the product experience in a way that resonates with consumers.

Consumer 94

Consumer eCommerce Electronics Customer Experience 94

BigCommerce

NOVEMBER 28, 2017

Each year, BigCommerce looks at same-store sales to determine the real increase in revenue and orders data year over year for ecommerce brands on the platform. This means we have excluded brands from the data set that joined BigCommerce prior to Cyber Week 2016. Get The Data Now. When did brands start planning?

BigCommerce 415

BigCommerce Merchant Services Food and Beverages Small Business Retail 415

Ecommerce Platforms

AUGUST 13, 2021

Windows Server 2016. The QuickBooks Point of Sale allows you to include sales data in various ways. You can either use the QuickBooks barcode scanner to include items or you can add data manually. It even allows you to offer discounts and include customer data directly at the Point of Sale. Track customer data.

POS 104

POS Merchant Services Payment Services Point of Sale 104

ESW

MAY 23, 2018

When you start storing thousands or millions of credit card numbers you become a target for credit card fraud and must invest in highly reliable security to protect your customers’ data and your bottom line. However, the brand was forced to lay off 15 percent of employees in 2016 due to changing consumer demands.

Payment Services 60

Payment Services Subscription Operations eCommerce 60

Optimizely

JUNE 18, 2020

A major part of staying competitive (and candidly, simply keeping up with the times) is effectively leveraging customer data. In today’s world there’s no shortage of data brands have access to from marketing data to merchandising data and more. Health and beauty brands need to find a way to compete, and fast.

Beauty and Health 273

Beauty and Health Multi-channel Recommendation Customer Data 273

ItemMaster

JULY 6, 2018

2016 Food Trends from Google Search Data: The Rise of Functional Foods,” April 2016). This makes the need for location data, in addition to shopper, purchase, and nutrition data, essential to retailers developing personalization plans. Online shopping continues to expand. And the results are effective.

Food and Beverages 20

Food and Beverages Consumer Recommendation Other 20

Cegid

JUNE 29, 2017

Mobile commerce grew 142 percent in 2016, she said. To meet this type of demand, retailers require a real-time, holistic inventory and customer view. Overall, American Express sees these major retail trends: Convergence : Online meets offline. Convenience : Consumers wants to shop on their own time.

Retail 24

Retail Merchant Services Presentation Financial Services 24

Payoneer

JANUARY 15, 2019

Using Amazon Customer Data For Lookalike Audiences. By using the Amazon customer data to create custom audiences & lookalike audiences in Facebook, you can show ads to people who have already bought from you (Custom Audience) or who are very similar to those who have bought from you (Lookalike Audience).

eCommerce 31

eCommerce Shipping Costs eCommerce Platforms Channel 31

Demac Media

JANUARY 18, 2018

Next you should have already taken the following steps to get your customers more comfortable with your personalized shopping experiences (because no one likes a creeper!). Followed security best practices to protect your customer data? Then you’re ready to boost customer loyalty! Have you: Built Trust?

Customer Loyalty 31

Customer Loyalty Retail Customer Marketing 31

Retail TouchPoints

DECEMBER 2, 2020

A 2016 survey found that nearly 80% of impulse buys happen in-store. The solution lies in retailers and brands upping their personalization game through customer data. The more they know about their customers, the more they can provide additional and recommended products on their digital sites and apps.

Payments 206

Payments Recommendation Payment Services Customer Data 206

BigCommerce

FEBRUARY 2, 2018

Before Thanksgiving 2016, he decided to open an additional venture – this time with his wife. Meet the 10 Most Innovative Ecommerce Brands of 2016. Protecting Customer Data. 3 Ways to Use Customer Data Right Now to Increase Conversions. Retaining Customers With Marketing. Accepting Payments.

Merchant Services 419

Merchant Services Payment Services Beauty and Health Payments 419

Ecommerce Platforms

AUGUST 8, 2019

This was back in early March of 2016. They misrepresented their practices surrounding data security. Payline Data offers users a ‘Virtual Terminal' where they can access all manner of features, including: The option to key in credit cards. Store customer data for future use. In-depth monthly reports.

ACH 134

ACH Payment Services Merchant Services Payments 134

RTP blog

JULY 14, 2017

And M-Commerce is especially vulnerable: The takeover of mobile phone accounts nearly doubled between 2015 and 2016, according to Javelin. Encrypting customer data can make it nearly impossible for fraudsters to access sensitive information. of their annual revenue goes to fraud costs. Consider tokenization.

Merchant Services 150

Merchant Services Payments eCommerce Payment Services 150

Wiser

JANUARY 26, 2021

The only way that brands can understand their customers is by collecting data, but a recent shakeup that aims to improve consumer privacy and control is cutting off one key source: third-party cookies. Brands Are Turning to First-Party Data. Let’s break down these two factors.

Marketing 78

Marketing Channel Customer Data Supplies 78

MagentoBrain

FEBRUARY 21, 2023

In 2016, about 55% of young people liked to use Facebook, but by 2019, this proportion was only 35%. Strategy 5: Make good use of community and comment tools to collect consumer opinions Brands can start to try to use text sentiment analysis tools for further customer data collection.

Customer Experience 52

Customer Experience Customer Marketing Payment Services 52

Fabric

NOVEMBER 2, 2023

Enterprise e-commerce platforms can help businesses comply with the Payment Card Industry Data Security Standard (PCI DSS). Completed by an independent auditor, it covers internal controls for security, confidentiality, processing integrity, privacy, and availability of customer data.

eCommerce Platforms 130

eCommerce Platforms eCommerce Payment Services Merchant Services 130

Ecommerce Platforms

FEBRUARY 25, 2020

In 2016, this user-friendly system won the 2016 NEVY award for hottest startup. Customer data collection: The best point of sale system needs to come with more than just credit card processing and restaurant management tools. You also need services that allow you to manage customer relationships.

POS 104

POS Payment Services Payments Gifts 104