Retail TouchPoints

JUNE 3, 2020

Mobile Technology Is Well-Established, And Still Going Strong. One of the more common contactless technologies is mobile: 66%. For retailers, leveraging shoppers’ mobile devices for functions like self-checkout offers advantages that go beyond creating a smoother, safer experience for customers.

Mobile 295

Mobile Payment Services Technology POS 295

Forrester eCommerce

MAY 29, 2019

Banks across Europe are all working hard to build the killer mobile banking app. The drivers are manifold. They aim to keep pace with their customers’ needs and rising expectations as consumers’ appetite for banking on the go shows no signs of abating. They also want to stay ahead of the competition. Incumbent banks like […].

Banking 311

Banking Mobile Consumer Customer 311

Forrester eCommerce

NOVEMBER 1, 2019

Mobile’s share in the US online retail and travel commerce will increase from 36% in 2018 to 45% in 2024, as per our recently published forecast Forrester Analytics: Mobile And Tablet Commerce Forecast, 2019 To 2024(US).

Mobile 150

Mobile Travel Online Retail Retail 150

Groove

OCTOBER 15, 2018

That’s why we’re pulling back the curtain on a few of our tried-and-true eCommerce SEO strategies for 2019 that can drive serious results. Strategies for eCommerce SEO in 2019: Reduce Load Time. Optimize for Mobile. Read on as we go into detail for our list of essential eCommerce SEO tips for 2019. Optimize for Mobile.

SEO 271

SEO eCommerce Mobile Improvements 271

Retail TouchPoints

MARCH 21, 2022

In 2019, the retailer introduced its first AI-powered digital mirror at the Sephora flagship location in Madrid. Sephora has been a long-time investor in customer-facing technologies for both in-store and online shoppers.

Technology 246

Technology POS Mobile Point of Sale 246

RTP blog

JANUARY 24, 2019

After years of small yet steady growth, mobile commerce has officially reached a tipping point. For the first time, shoppers went to their mobile device more than their laptops to browse and buy, according to Rob Garf, VP of Industry Strategy and Insights at Salesforce. By Alicia Esposito, Content Strategist.

Mobile 150

Mobile Payments eCommerce PayPal 150

Forrester eCommerce

JUNE 26, 2019

The good news is…we are bringing some warmth and cheer to this cold winter, sharing our 2019 Forrester Banking Wave on Australian Mobile […].

Banking 256

Banking Mobile Customer 256

Forrester eCommerce

APRIL 24, 2019

At the end of 2018, Forrester’s cloud team made some bold predictions about how cloud computing would accelerate enterprise digital transformation everywhere, from the data center to the mobile device to the edge.

Mobile 339

Mobile Management Customer 339

Retail TouchPoints

SEPTEMBER 17, 2021

That’s 9% more than the comparable period last year and 58% more than 2019. 1, 2021, consumers will have spent more online than the $575 billion they spent in all of 2019. As a historical benchmark, from 2015 to 2019, online prices fell 3.9% In fact, Adobe forecasts that even before the holiday season begins on Nov.

Consumer 262

Consumer Home Furnishings Apparel eCommerce 262

GetElastic

DECEMBER 5, 2019

We’ve compiled the stats from pre-Thanksgiving through Cyber Monday 2019. Mobile shoppers spent 46% more on Cyber Monday than last year. Mobile shoppers spent 46% more on Cyber Monday than last year. The post Black Friday to Cyber Monday 2019 Statistics [Infographic] appeared first on Get Elastic Ecommerce Blog.

Shipping 136

Shipping Mobile Recommendation Online Retail 136

Forrester eCommerce

MARCH 20, 2019

Domino’s Pizza suffered a major blow recently: A federal appeals court reversed a lower court ruling* and affirmed that the Americans with Disabilities Act (ADA) does cover the Domino’s websites and mobile apps — and yours, too.

Other 330

Other Mobile Customer Experience Technology 330

Kissmetrics

MARCH 12, 2018

Mobile devices have transformed how we consume content, making it essential that businesses that want to reach their target audience optimize their websites to respond to this trend. What that also means is that marketing methods have to change to account for the shift to mobile use. adult on a mobile device has more than doubled.

Mobile 214

Mobile Marketing Social Media eCommerce 214

Forrester eCommerce

MARCH 1, 2019

Mobile World Congress (MWC) 2019 took place in Barcelona.

Mobile 76

Mobile Telecommunications Customer Experience Management 76

Forrester eCommerce

SEPTEMBER 24, 2019

Spain’s BBVA has come top in Forrester’s global mobile banking app reviews for the third year in succession. Over the past few months, a team of Forrester analysts and other researchers has reviewed the functionality and user experience of 54 leading mobile banking apps from around the world.

Banking 82

Banking Mobile Other Customer Experience 82

Elsner

APRIL 23, 2020

That’s when the eCommerce market biggies started to launch their mobile apps. As of September 2019, a whopping 150.6 million mobile users are accessing the Amazon app monthly. After Amazon, it’s the Walmart with a monthly mobile app user count of 86.05 Shoppers Love Mobile Apps. Let’s dive in.

Mobile 90

Mobile eCommerce Customer Payment Services 90

RTP blog

OCTOBER 17, 2018

The guide offers an exclusive look at what retailers need to do in order to achieve e-Commerce success in 2019 and beyond. Key themes include: Artificial Intelligence (AI) and Machine Learning; Voice Commerce; Personalization; Product Information Management (PIM); Experience Marketing; and Mobile-First Strategies.

eCommerce 150

eCommerce eCommerce Technology Magento Mobile 150

Retail TouchPoints

SEPTEMBER 15, 2023

The global lifestyle apparel and accessories brand has opened its first new store since 2019 at the Cumberland Mall in Atlanta and has exceeded soft opening projections by 67.9%. In the latest chapter of its incredible comeback story, True Religion is reinvesting in branded brick-and-mortar.

Accessories 264

Accessories Omnichannel Apparel Mobile 264

ESW

MAY 11, 2020

Electronic and mobile payment solutions are proliferating. Are mobile payment apps the future of online and in-store payments, or are they a bubble waiting to burst? What Are the Leading Mobile Payment Providers? Before we assess the popularity of mobile payment solutions as a whole, let’s look at three of the major players.

Mobile Payments 78

Mobile Payments Merchant Services Payment Services Mobile 78

Jamf on Retail

AUGUST 1, 2019

According to a recent study Jamf commissioned, here are 7 reasons why retail mobile technology is growing in 2019. A powerful Mobile Device Management (MDM) system is key to keeping it all running smoothly.

Mobile 53

Mobile Technology Retail Management 53

Jamf on Retail

AUGUST 1, 2019

According to a recent study Jamf commissioned, here are 7 reasons why retail mobile technology is growing in 2019. A powerful Mobile Device Management (MDM) system is key to keeping it all running smoothly.

Mobile 53

Mobile Technology Retail Management 53

Forrester eCommerce

NOVEMBER 11, 2019

Today, we released our updated Forrester Wave: Unified Endpoint Management, Q4 2019. This is the second year we’ve published our UEM Wave (you can find last year’s report here), and this year, we looked at the top 13 vendors in the market today and evaluated them across 23 criteria.

Management 213

Management Improvements Marketing Mobile 213

ROI Revolution

DECEMBER 6, 2019

Published December 6, 2019. Let’s take a dive into Cyber 5 2019 for the answers to all of these questions and more! Cyber 5 2019 Statistics. Online retailers saw some great increases for Cyber 5 2019, with impressive YOY increases in revenue on Thanksgiving, Black Friday, and Cyber Monday alike. This 19.7% YOY increase).

Mobile 78

Mobile Social Media eCommerce Apparel 78

RTP blog

APRIL 10, 2019

Last week, Retail TouchPoints broadcast its 2019 Connected Consumer Webcast Series , with retailers and solution providers alike sharing success stories and tips for providing a smooth experience across all channels. Bryan Wassel, Associate Editor: Connected Consumers are the natural evolution of the e-Commerce consumer.

Consumer 150

Consumer Outdoor eCommerce Social Media 150

ROI Revolution

DECEMBER 18, 2019

Published December 17, 2019. 2019 has almost come and gone. Before we roll into 2020, it’s important to take some time to reflect on the top 2019 digital marketing trends. These major 2019 trends were featured in our mid-year trends update and, as predicted, continued to dominate throughout the second half of the year.

Marketing 78

Marketing Mobile Channel Social Media 78

Sailthru

DECEMBER 3, 2019

With an unusually late Thanksgiving, the 2019 holiday season is the shortest in seven years, though you wouldn’t know that from Cyber Weekend. Mobile Commerce Milestones. In 2018, mobile devices accounted for more than half of retail traffic during the holiday season for the first time. Smartphone sales are skyrocketing as well.

Small Business Retail 78

Small Business Retail Mobile Download Channel 78

Retail TouchPoints

JULY 10, 2020

The study found that this evolving area was already causing retailers to shift their budgets: Google Shopping (the image-focused product ads that appear at the top of a search) spend was up approximately 7% in 2019, while Google paid search (the text-based links that appear within the search results) spend fell nearly 8%.

Customer 221

Customer Mobile eCommerce Shipping Costs 221

Ecommerce Platforms

MARCH 25, 2019

It almost goes without saying that a modern ecommerce site has to be designed for mobile first, as most that I work with now get 70% or more of their traffic from mobile devices. Mobile users tend to have shorter sessions and focus on achieving tasks—extra content won’t help with that. You can even have big images on mobile.

eCommerce 188

eCommerce PayPal Mobile Payment Services 188

GetElastic

DECEMBER 23, 2019

Reflecting on what resonated the most with you, our valued readers, we pulled the top 10 ecommerce articles from 2019. Check ‘em out: The truth about Apple Pay for ecommerce Apple reported retail giants J.Crew and Lululemon have raised mobile conversion with Apple Pay by 20% or more. Find out if Apple Pay is right for you.

Article 88

Article Cryptocurrencies B2B Customer Experience 88

ROI Revolution

OCTOBER 9, 2019

Published October 16, 2019. 2019 Holiday Season Could Jump 18% in Online Sales. For the 2019 holiday season (defined as November through January), online sales are predicted to grow in the range of 14% to 18% compared to 2018. Ecommerce sales are expected to hit $144 billion to $149 billion, which would be up from $126.4

Beauty and Health 60

Beauty and Health Books Department Stores Mobile 60

Kibo

NOVEMBER 5, 2020

And mobile is up as shoppers move from desktop to the small screen. And while it’s new ecommerce metric in this report, we’ve included data back to 2019 to provide some insight about how the pandemic has caused changes. Shopper Activity Switches to Mobile as People Stay Online. The big winner of Q2 far appears to be mobile.

Mobile 62

Mobile eCommerce Social Media Channel 62

ROI Revolution

JANUARY 3, 2020

Welcome to the final monthly marketing recap of 2019! For our December 2019 marketing news recap, we’ll be covering some of the biggest news in the digital marketing world since last time , including slowing Instagram growth, new privacy laws impacting the U.S., the best marketing campaigns of 2019, and more. Of Interest.

Marketing 78

Marketing Social Media Food and Beverages Omnichannel 78

Retail TouchPoints

NOVEMBER 9, 2023

The first Walmart Health center opened in 2019; and Instacart ’s new suite of “Food as Medicine” tools for health care providers. The partners also are seeking to address worker shortages in health care.

Technology 263

Technology Mobile Improvements Management 263

Forrester eCommerce

MARCH 12, 2020

Less than 50% of consumers logged into their health insurer or healthcare provider’s website or mobile app in 2019. That figure tells a lot. Despite heavy investments in digital and the customer experience, HCOs are failing to meet customer needs and expectations. This is resulting in poor customer acquisition and retention rates.

Customer 284

Customer Mobile Customer Experience Consumer 284

365 Retail

DECEMBER 16, 2021

Shoppers are forecast to spend £19.8bn using their smartphones and tablets this festive season, up 47% on 2019 which is the first comparative year, according to new data [1]. . Purchases made on all mobile devices are expected to account for 61.3% Purchases made on all mobile devices are expected to account for 61.3%

Mobile 52

Mobile PayPal Definition Consumer 52

Retail TouchPoints

JULY 28, 2020

The company provides intelligent automation systems, data services and prescriptive analytics, enterprise mobile computing, barcode scanning, specialty printing, RFID and indoor locationing for companies in retail and e-Commerce, transportation and logistics, manufacturing, healthcare and the public sector.

Technology 269

Technology eCommerce Banking Mobile 269

GetElastic

OCTOBER 31, 2019

We thought it was high time for an update, because nothing’s more terrifying in 2019 than mobile checkout abandonment. Don’t let any of these bone chilling boners haunt your mobile commerce site! But on mobile, they typically span the width of the screen and look like a required step in the process. Checkout choke-out.

Mobile 117

Mobile Merchant Services Payment Services Payments 117

Retail TouchPoints

NOVEMBER 17, 2021

Among these customers, 72% visit the brand’s mobile apps or websites at least quarterly, 59% at least monthly and 39% at least weekly. million in 2019 and $16.3 Rue Gilt Groupe currently has more than 1 million active buyers, of which 40% are between the ages of 18 and 44. million in 2020. million in the nine months ending Oct.

Retail 275

Retail Mobile Customer 275