Optimizely

APRIL 19, 2018

With 75% of households expected to have a voice-enabled device by 2020 , voice is far more than a trend: it’s the fastest growing technology since the iPhone. As a B2C marketer, you’re likely wondering how your business can take advantage of voice commerce and create a fantastic experience for your customers.

B2C 207

B2C Channel Payment Services Customer Experience 207

Forrester eCommerce

JUNE 17, 2020

The ancient Chinese curse “May you live in interesting times” might be neither ancient nor Chinese, but it’s wholly applicable to 2020. Words and phrases like “unprecedented” and “the new normal” are, well, the new normal as infection and social unrest sweep the globe.

B2C 355

B2C Webinar Customer Experience Consumer 355

GetElastic

NOVEMBER 9, 2021

Based on evidence from 2021’s State of Digital Commerce Report, and 2020’s B2B Digital Commerce research, the survey examines digital commerce through the lens of multiple verticals and business models. The results are in.

B2C 146

B2C B2B Customer Retention Subscription 146

Forrester eCommerce

DECEMBER 8, 2019

I have just published a post sharing some of our marketing predictions for 2020. It made me realize Forrester no longer publish dedicated “mobile” predictions. Because, mobile has simply become a key driver and enabler of business transformation. Mobile is embedded everywhere.

Mobile 384

Mobile Marketing Customer Experience B2C 384

Algopix

MAY 5, 2020

Best B2C marketplaces in 2020 and what can you learn from them? The post Top 10 B2C Online Marketplaces to Watch in 2020 appeared first on | Algopix. What makes some models more successful than others, and what should you be doing to make your own marketplace stand out? Facebook Marketplace.

B2C 78

B2C Shipping Costs Merchant Services Small Business Retail 78

Forrester eCommerce

SEPTEMBER 7, 2020

Last week, IFA 2020 took place both in Berlin and virtually. I attended the virtual fair, which was an excellent experience. You could really feel how people were excited to meet both physically and virtually.

Consumer Electronics 285

Consumer Electronics Electronics Consumer B2C 285

Retail TouchPoints

DECEMBER 15, 2023

While B2C autonomous deliveries, such as those using robotic vehicles meant to travel on sidewalks, have been tested by a few retailers , there may be more opportunity in the B2B or “middle mile” space. and Louisiana since late 2020. The retailer also teamed up with Ford Motor Co.

B2C 264

B2C Travel B2B Marketing 264

Forrester eCommerce

OCTOBER 30, 2019

Regulations, consumer wariness, and the consequences of misbehavior will create a challenging landscape for B2C marketers and brands.

B2C 317

B2C Marketing Consumer Customer 317

Optimizely

APRIL 5, 2018

Buyers today have simply changed the way they purchase products, with more and more of the B2C market moving online (or to Amazon) each year. Many B2C brands are making the leap and shifting away from retail and toward direct-to-consumer (DTC). percentage point expansion in its gross margin each year through fiscal 2020. ”.

B2C 170

B2C Consumer Shipping Costs Supplies 170

MakeWebBetter

MARCH 17, 2020

Once you comprehend the power of data in online business, you realize whether your business is B2B or B2C, data is the most important asset to utilize in eCommerce. The post Most Powerful HubSpot CRM Features For Ecommerce You Need This 2020 appeared first on MakeWebBetter.

eCommerce 177

eCommerce B2C B2B Management 177

Forrester eCommerce

DECEMBER 18, 2020

In our recent report, “The Myth Of A World After: A European Recovery Perspective,” we outlined how B2C consumption will evolve in post-pandemic Europe. In 2020, consumers have massively and quickly shifted to more local, digital, and environmentally friendly behaviors.

B2C 318

B2C Consumer Customer Loyalty Customer 318

FastSpring

AUGUST 7, 2020

This index examined the checkout processes of 266 B2B and B2C ecommerce sites across 12 industries operating from locations across Europe and the United States to provide a comprehensive overview of their checkout offerings. Where B2B differs from B2C for the user. Highlights from the Cross-Border Merchant Friction Index.

Merchant Services 142

Merchant Services B2C B2B Download 142

Forrester eCommerce

AUGUST 19, 2020

The COVID-19 pandemic upended the 2020 plans of many B2C marketers — amounting to a projected 28% decline in US marketing spend through 2021. Brands improvised, cutting media spend and adjusting their previous marketing strategies to accommodate rapid shifts in consumer behavior.

Marketing 294

Marketing B2C Travel Fashion 294

Kibo

AUGUST 26, 2022

We’re thrilled to announce that Kibo ranked highest for B2C Digital Commerce Use Case in the August 2022 Gartner Critical Capabilities for Digital Commerce Platforms report! Kibo ranked second for B2C and B2B Digital Commerce on the Same Platform Use Case, and highly for B2B Digital Commerce and Composable Commerce Use Cases.

B2C 62

B2C B2B Subscription Reference 62

Kissmetrics

SEPTEMBER 29, 2020

The company has achieved impressive results for their tech, B2B and B2C clients. What makes Sociallyin different from other agencies is that they also offer multilingual social media management: They work with brands in both the B2B and B2C spaces. Notable clients include Toyota, Dick’s Sporting Goods and TGI Fridays.

Social Media 331

Social Media Marketing B2B eCommerce 331

Forrester eCommerce

OCTOBER 29, 2020

The percentage of European B2C marketers considering improving CX as their company’s top business priority has jumped from 26% in 2019 to 46% in 2020. Customer experience (CX) has become the number one business priority for marketers. CMOs are fully aware of the importance of customer data to personalise experiences.

B2C 212

B2C Customer Customer Experience Customer Data 212

Forrester eCommerce

FEBRUARY 5, 2020

A l’occasion de sa seconde conférence à Paris dédiée à l’innovation technologique au service de l’expérience client et collaborateur, Forrester a réuni une centaine de dirigeants des plus grandes entreprises françaises pour échanger autour des dernières tendances et présenter les résultats de son baromètre de l’expérience client, le CX Index.

Customer Experience 345

Customer Experience B2C B2B Technology 345

Forrester eCommerce

MARCH 7, 2024

Since we started covering the Adobe services market in 2020, we have seen it grow rapidly and mature continuously (see Figure 1). I’m pleased to announce the publication of The Adobe Services Landscape, Q1 2024. Adobe services have evolved into an established market that features: High revenue growth.

Marketing 425

Marketing B2C Technology 425

TradeGecko

MARCH 29, 2018

The global B2B eCommerce sales are predicted to reach over $6 trillion by 2020, surpassing B2C that is valued at over $3 trillion by 2020. With this in mind, it is a smart move for B2C eCommerce businesses to start thinking about how they can make the most of their eCommerce store.

B2C 60

B2C B2B Webinar Operations 60

Retail TouchPoints

AUGUST 20, 2020

Alibaba’s Taobao Deals, which enables merchants and manufacturers to sell directly to value-conscious consumers, also posted strong results, reaching approximately 40 million MAUs in June 2020 since a new version of the platform was launched in March. Alibaba’s cross-border B2C marketplace Tmall Global has launched the Go Global 11.11

Food and Beverages 297

Food and Beverages Beauty and Health eCommerce Toys 297

TradeGecko

JULY 27, 2020

In line with the robust and growing eCommerce market in the UK, third-party logistics (3PL) companies are increasingly offering solutions designed specifically for B2C and B2B businesses that trade online.

B2C 123

B2C B2B eCommerce Marketing eCommerce 123

ROI Revolution

MARCH 4, 2020

Published March 3, 2020. Each episode is packed with insights for retailers and lead gen in B2B and B2C that cover a range of services, including PPC, social media, SEO, CRO, and Amazon advertising. . The 2020 Ecommerce Paid Search Report. February 2020 Marketing News: Wrapping Up. 2020 Paid Search Trends & Insights.

Marketing 88

Marketing Department Stores Social Media Search Marketing 88

Kissmetrics

SEPTEMBER 24, 2020

They help B2B and B2C software clients generate more marketing qualified leads for their business. The post The 10 Best Adwords Companies of 2020 appeared first on Neil Patel. WebMechanix’s client list includes: Wirewheel Kettle Bell Kings Revere Bank Cookbook Publishers NCST Salsa Shenandoah University Trinity University.

PPC 206

PPC SEO Multichannel Social Media 206

Ecommerce Platforms

APRIL 3, 2020

While it’s easy to assume that the age of online stores is focused strictly on the B2C marketplace, the truth is actually that B2B companies are gaining steam too. That’s more than 6 times the value of B2C ecommerce. There are a lot of factors that overlap between B2C and B2B selling. trillion (as of 2019).

eCommerce Platforms 160

eCommerce Platforms B2B Payment Services Shipping Costs 160

Retail TouchPoints

NOVEMBER 8, 2021

In December 2020, following the completion of 18 months of successful operations, Gatik and Walmart received the Arkansas State Highway Commission’s first-ever approval to remove the safety driver from the autonomous trucks. Walmart first partnered with Gatik in 2019. The partnership with Gatik is not Walmart’s only autonomous delivery trial.

Workshop 304

Workshop B2C Operations B2B 304

Forrester eCommerce

DECEMBER 6, 2019

In the past three weeks, I have shared the key findings of our predictions research to different clients and at some Forrester events in London and in Amsterdam. It is always interesting to challenge clients on some of their assumptions, discuss what trends will accelerate next year or to be challenged on some of the […].

Marketing 195

Marketing Events Customer Experience B2C 195

Retail TouchPoints

AUGUST 9, 2021

For today’s B2C brands, nothing happens outside the context of the customer. A balance sheet built around the metrics above is how CMOs should be evaluated — and moreover, the metrics by which the true health of a B2C enterprise should be assessed. The New Balance Sheet.

Customer 299

Customer Multi-channel B2C Omnichannel 299

BigCommerce

JUNE 15, 2017

No one wants to be held to a 12-month launch timeline costing half a million dollars or more for an ecommerce campaign, B2C site or employee site. Legacy B2B and wholesale brands are needing to launch additional B2C channels to harness consumer fanfare around their product. trillion by 2020 –– 27% of all B2B sales.

BigCommerce 418

BigCommerce eCommerce B2B B2C 418

Retail TouchPoints

MAY 18, 2023

After six months of B2C sales in the U.S., Ulta launched Touchland in 1,300 stores in January 2020 — and its products sold out within two weeks. Kris Jenner and Naomi Campbell are among the growing list of celebrities sharing unpaid social posts featuring the brand.

POS 278

POS Channel B2C Social Media 278

Groove

MARCH 31, 2022

Ten years later in 2015, the B2C brand partnered with Groove Commerce to enhance its online presence and overall eCommerce strategy. In doing so, we were able to increase their website traffic from 18 total sessions in 2020 to a whopping 595 sessions in 2021. increase in total revenue from 2020 to 2021. The Results.

SEO 195

SEO Fashion Apparel Merchant Services 195

FastSpring

OCTOBER 25, 2023

And does it improve B2B sales too, or is it more just a B2C advantage? How B2B vs. B2C sales compare. of the 2020 global SaaS market attributed to NA. While in prior reports, we focused on a small segment of specific companies over three years for B2C vs. B2B comparisons, this year, we expanded the data set.

Merchant Services 135

Merchant Services Payment Services Payments B2C 135

Groove

AUGUST 20, 2020

Given the current circumstances, we're expecting to see online sales hit new records in 2020. Whether you sell B2C or B2B, using a content-driven approach helps to personalize the online shopping experience. the second largest online shopping day ever ? just behind last year's Cyber Monday, according to Adobe Analytics.

eCommerce 243

eCommerce Marketing Social Media Gifts 243

Ecommerce Platforms

SEPTEMBER 16, 2019

The Keyword planner helps you make good strides for your B2C website. For B2C setups, you can never go wrong with it's blogging functionality. Before we even delve further into these ecommerce oriented business models, let's have a recap of the long-established, or put differently, the traditional ones; Business-to-Consumer (B2C).

eCommerce 172

eCommerce Merchant Services Payment Services Shipping Costs 172

Retail TouchPoints

OCTOBER 28, 2020

B2C marketers and 111 B2B marketers), revealed key insights about consumer spending patterns and behavior. COVID-19’s impact on spending: 54% of consumers are spending less money in 2020 , with more than 20% spending significantly less. of consumers can already say they plan to spend more in 2021 than they did in 2020.

Consumer 208

Consumer B2C B2B Mobile 208

Forrester eCommerce

FEBRUARY 16, 2020

Adobe is the most purchased marketing technology software vendor globally, according to the Forrester Analytics Global Business Technographics® Priorities And Journey Survey, 2019. Despite the fact that Forrester has been covering services research for major tech vendors such as Oracle, Salesforce, and SAP, we haven’t done it for Adobe until now.

Technology 342

Technology Marketing Customer Experience B2C 342

Retail TouchPoints

SEPTEMBER 21, 2021

With this new cash infusion the company’s valuation has more than doubled since its $300 million Series D funding round in September 2020, to $3.5 In 2012, Mirakl was born, and since that time the company has helped more than 300 B2B and B2C companies build out marketplace capabilities.

B2B 182

B2B B2C eCommerce Books 182

Retail TouchPoints

NOVEMBER 16, 2023

Recently, many have committed to clean eating and, as a result, the demand for organic food has more than doubled over the last 10 years, with sales reaching $62 billion in 2020. She brings more than 20 years of B2C and B2B branding and marketing experience across a variety of industries — from retail to rockets.

Retail 277

Retail B2C B2B Consumer 277