Kissmetrics

JANUARY 27, 2021

How’s it doing in 2021? Video and voice search are leading the charge in 2021. Tactics and channels that worked last year, or even last month, might not deliver the same robust results today. So, what’s happening in content marketing, version 2021? Content Marketing: 2021 Current Trends. Is it still the king?

Marketing 311

Marketing Social Media Blog B2C 311

Forrester eCommerce

JUNE 3, 2021

Following up the previously published Now Tech report, I’m excited to announce that The Forrester Wave™: Cross-Channel Campaign Management In Asia Pacific, Q2 2021 is now live.

Channel 228

Channel Management Customer Data Technology 228

Forrester eCommerce

MARCH 22, 2021

In case you missed, Now Tech: Cross-Channel Campaign Management In Asia Pacific, Q1 2021 is out, where we covered 27 key CCCM players in the region. Contextual. Personalized. – The three words that every customer longs for and every marketer strives for. The pace of consumer behavior change has mutated this year as a […].

Channel 242

Channel Management Consumer Marketing 242

Forrester eCommerce

OCTOBER 23, 2020

Read an overview of our 2021 B2B sales predictions. COVID-19 accelerated the digital next normal for B2B sales. What lies ahead?

B2B 456

B2B Channel Marketing Customer 456

Retail TouchPoints

FEBRUARY 1, 2021

So what are the customer experience and commerce trends that will continue, or become more fully realized, in 2021? Without seamless checkout and customer service options available across channels, customers will go elsewhere — especially now that more shopping is done online and consumers can switch to the competition with a quick click.

Customer Experience 323

Customer Experience Customer Omnichannel Social Media 323

Retail TouchPoints

APRIL 23, 2021

The 2021 class of impressive leaders is comprised of founders, CEOs, creative directors, design managers, marketing executives, ecommerce gurus, VPs and many more changemakers rewriting the rules of retail in unique and exciting ways. Christiana DiMattesa , Senior Director Marketing, DTC Channels and Experience, The Americas , Under Armour.

Retail 325

Retail Omnichannel Management eCommerce 325

Retail TouchPoints

JANUARY 11, 2021

Even with new vaccines potentially coming on the market in the months ahead, it’s likely the trends we’ve seen in 2020 will continue into 2021. Real-time data is the key for 2021. With that in mind, here are three predictions for retailers in the coming year. There’s no time like the present to reap the rewards of D2C marketing.

Small Business Retail 285

Small Business Retail Retail eCommerce Social Media 285

Kissmetrics

FEBRUARY 16, 2021

With the constant addition of new features, like passage indexing and mobile-first indexing, the SERPs of 2021 look far different than they did just a year or two ago. Here’s what you need to know about SERPs in 2021. SERP Result Trends in 2021. What SERP result trends should you pay attention to for 2021 and beyond?

SEO 359

SEO Mobile Games Marketing 359

Retail TouchPoints

JANUARY 27, 2021

growth rate in 2021 after most economies come out of full lockdown and continue to contain the virus, and start distributing vaccines. In 2021, the overall picture is gloomy: rising unemployment and subsequent low consumer confidence are projected to lead to a drop in consumer spending. However, IMF projects a 5.4%

Retail 279

Retail Social Media Channel Multichannel 279

Retail TouchPoints

AUGUST 30, 2021

We’re seeing big players experimenting with similar, more modern takes on this multi-channel shopping experience. Target, for example, has really doubled down on a multi-channel shopper strategy of offering a diverse mix of physical and digital shopping options. What’s Next? Omnichannel approaches like Target’s are not insular.

Multi-channel 279

Multi-channel Payment Services Channel Jewelry 279

Retail TouchPoints

JANUARY 14, 2022

Most experts expected holiday 2021 to be a digital success, and the season didn’t disappoint: global sales hit $1.14 As a result, Cyber Week 2021 accounted for 23% of total ecommerce spend, down slightly from 24% in 2020. trillion , up from $1.1 trillion in 2020, while U.S. 18 and Dec.

Omnichannel 306

Omnichannel Fulfillment Shipping Costs Social Media 306

Retail TouchPoints

JUNE 10, 2021

Retail sales for 2021 are now expected to grow between 10.5% growth that was projected in February 2021, though some analysts cautioned that different retail segments, at different times of the year, would see their own ups and downs. “It Additionally, some analysts cautioned that growth could cool down later in 2021.

Sporting Goods 191

Sporting Goods Travel Apparel Webinar 191

Groove

DECEMBER 23, 2020

As you create and implement your mobile strategy, we recommend keeping an eye out for these trends: Anticipate Omni-Channel Shoppers. Anticipate Omni-Channel Shoppers. There are two specific mobile sales channels: mobile-optimized websites and apps. Offer Native Mobile eCommerce Checkouts. Apps vs Mobile-Optimized Experiences.

Mobile eCommerce 370

Mobile eCommerce Mobile eCommerce Social Media 370

Retail TouchPoints

APRIL 5, 2021

So after a year of such rapid transformation, what can we expect to see in 2021? With the economy not expected to recover to pre-COVID-19 levels for some time, this is a trend we see continuing into 2021. In 2021, it won’t be adequate for merchants to only support card transactions online if they want to stand out in a crowded market.

Merchant Services 257

Merchant Services Payment Services Payments eCommerce 257

Retail TouchPoints

APRIL 26, 2021

The February 2021 edition of the Insights Study found just 8% of participants saying they shopped for groceries exclusively online. Those grocery retailers that listen, and move proactively, could have a very good 2021. Promotions are a Priority for Shoppers. It’s a statement that is as true now as it was last year. Only more so.

Retail 279

Retail Mobile Reference Download 279

Retail TouchPoints

MARCH 10, 2021

It’s estimated that these figures will continue to rise gradually in 2021, due to the ongoing prevention methods put in place internationally along with the changes in consumer spending habits. Despite this, all retailers must continue strengthening their online channel to meet customer needs and drive growth thanks to this new momentum.

Payment Services 279

Payment Services eCommerce Cryptocurrencies Digital Currency 279

ROI Revolution

NOVEMBER 2, 2021

Published June 29, 2021 | Updated November 2, 2021. The 2021 holiday shopping season will be no exception, with consumers’ shopping habits and spending behaviors transformed by the events of the past several months. Bookmark and keep coming back so you’ll always be up-to-date with the 2021 holiday shopping landscape.

eCommerce 144

eCommerce Gifts Shipping Costs SEO 144

ROI Revolution

SEPTEMBER 7, 2021

Published June 29, 2021 | Updated September 7, 2021. The 2021 holiday shopping season will be no exception, with consumers’ shopping habits and spending behaviors transformed by the events of the past several months. Bookmark and keep coming back so you’ll always be up-to-date with the 2021 holiday shopping landscape.

eCommerce 147

eCommerce Gifts Shipping Costs Shipping 147

ChannelAdvisor

DECEMBER 21, 2021

As we close out this incredible year, we’re taking a quick look back at some of the most popular resources we provided in 2021. . In case you missed any, we’re listing our top 10 resources from 2021 below. Spoiler alert: We make a few appearances, including the #1 spot in the channel management category.) .

eCommerce 130

eCommerce Webinar eCommerce Software Fulfillment 130

Retail TouchPoints

MARCH 8, 2021

Since the start of the pandemic, companies have had to make an aggressive shift to an all-digital marketing approach, with email being the go-to channel. That’s why we predict retailers will increase authentication efforts in 2021; and inbox providers agree. The email inbox is crowded like never before. Email is Still in Charge.

Customer Data 179

Customer Data Travel Banking Mobile 179

Kissmetrics

SEPTEMBER 3, 2021

Some of the many benefits of marketing analytics tools include: viewing real-time, comprehensive outcomes of marketing efforts across channels improving lead generation through actionable insights gaining insights into customer behavior and preferences using predictive analytics to enable your business to be proactive rather than reactive.

Marketing 278

Marketing Leisure Reference Consumer 278

Retail TouchPoints

SEPTEMBER 23, 2021

As SEOs [search engine optimizers], any heavy lifting we can do to clear a path for our clients toward success in the holiday shopping season will be especially welcome in 2021. Economists are predicting another very strong, extended online shopping period in Q4 2021. Ecommerce spending in November-December 2020 rose an astounding 45.2%

SEO 264

SEO Gifts Shipping Costs Beauty and Health 264

Omnisend

DECEMBER 3, 2021

more orders YoY Of all the channels analyzed, push notifications were the least popular, but still the best converting The total number of promotional push messages sent was 492% higher than in 2020, with an overall conversion rate of 1.22% Promotional push orders increased 93% this year, while automated push orders saw a whopping 230% increase YoY.

eCommerce 148

eCommerce Gifts Channel Games 148

Omnisend

NOVEMBER 18, 2021

The 2021 holiday season is already different from holiday seasons of the past, starting with manufacturing and trickling down to shipping. Notifying the selling channel of the shipping confirmation can be a tiring process if you do it by hand. The dates to keep in mind for 2021 are as follows. Reading Time: 5 minutes.

Shipping 148

Shipping Merchant Services Shipping Labels Supplies 148

Ecommerce Platforms

AUGUST 10, 2021

The free virtual conference will be held from September 14 to 15, 2021, and will offer participants proven expert tips and tactics, strategies, and actionable real-world success stories. What will Participants of 2021 Make it Big Virtual Conference Learn? Bills and Mary Ellen's keynote session will be held on September 15th, 2021.

eCommerce 211

eCommerce Merchant Services BigCommerce Payment Services 211

ROI Revolution

OCTOBER 5, 2021

Published June 29, 2021 | Updated October 5, 2021. The 2021 holiday shopping season will be no exception, with consumers’ shopping habits and spending behaviors transformed by the events of the past several months. Bookmark and keep coming back so you’ll always be up-to-date with the 2021 holiday shopping landscape.

eCommerce 120

eCommerce Gifts Shipping Costs SEO 120

Kissmetrics

FEBRUARY 2, 2021

2021 SaaS Trends that Affect Brand Advocacy. The more people who share your content across social channels, the more customers you attract to your business. By promoting products via employees, you have access to personal networks that you might not otherwise reach exclusively through a brand channel.

Social Media 320

Social Media B2B Games Marketing 320

Liveintent

DECEMBER 1, 2021

To better understand how publishers are preparing to tackle identity and monetization in a post-third-party cookie world, LiveIntent partnered with CoLab Media Consulting and Beeler.Tech in the production of the Rev Ops Barometer H2 2021. The post Rev Ops Barometer H2 2021 appeared first on LiveIntent Blog. Here are those findings.

Channel 125

Channel Other Technology Improvements 125

Retail TouchPoints

MAY 3, 2021

The February 2021 edition of the Insights Study found just 8% of participants saying they shopped for groceries exclusively online. Those grocery retailers that listen, and move proactively, could have a very good 2021. Promotions are a Priority for Shoppers. It’s a statement that is as true now as it was last year. Only more so.

Retail 200

Retail Mobile Reference Download 200

ROI Revolution

JUNE 29, 2021

Published June 29, 2021. The 2021 holiday shopping season will be no exception, with consumers’ shopping habits and spending behaviors transformed by the events of the past several months. Bookmark and keep coming back so you’ll always be up-to-date with the 2021 holiday shopping landscape. June 29 update.

eCommerce 78

eCommerce Events Blog Channel 78

ChannelAdvisor

DECEMBER 21, 2021

As we close out this incredible year, we’re taking a quick look back at some of the most popular resources we provided in 2021. . In case you missed any, we’re listing our top 10 resources from 2021 below. Spoiler alert: We make a few appearances, including the #1 spot in the channel management category.) .

eCommerce 98

eCommerce Webinar eCommerce Software Fulfillment 98

ROI Revolution

JULY 6, 2021

Published June 29, 2021 | Updated July 6, 2021. The 2021 holiday shopping season will be no exception, with consumers’ shopping habits and spending behaviors transformed by the events of the past several months. Bookmark and keep coming back so you’ll always be up-to-date with the 2021 holiday shopping landscape.

eCommerce 78

eCommerce Consumer Marketing Shipping 78

Kissmetrics

JULY 12, 2021

Deliver Personalized Campaigns Across Multiple Channels With Oracle Eloqua. Oracle’s B2B cross-channel marketing solution Oracle Eloqua lets marketers plan automated campaigns while simultaneously personalizing them. Now, the tool has grown into an effective personalization device across various channels like email, video, and mobile.

Marketing 362

Marketing Payment Services Payments Events 362

GetElastic

AUGUST 18, 2021

B2B eCommerce has rapidly been changing over the past few years, and 2021 is no exception. Below are some of the major Market-Driven B2B eCommerce trends of 2021, as well as some key calls to action for B2Bs to optimize their eCommerce strategy. Prioritizing channels with larger contributors to current traffic.

B2B 145

B2B eCommerce Payment Services Marketing 145

lateshipment

NOVEMBER 11, 2021

Halloween is done and we’re onto the next big stop — Thanksgiving and BFCM 2021 (Black Friday and Cyber Monday). All this excitement stems from the sole fact that shoppers in US households are expected to spend close to $25 billion for BFCM in 2021. Why is Customer Support Imperative During BFCM 2021?

eCommerce 130

eCommerce Customer Shipping Costs Social Media 130

Wiser

DECEMBER 29, 2021

2021 was a busy year for Wiser Solutions. We also published 70 blogs in 2021! On the off-chance you missed something, we’ve taken a look back at our most popular blogs published between January 1 and December 28, 2021. Shelf space was a hot topic in 2021. Plenty more coming soon in 2022.

Blog 147

Blog Consumer eCommerce Retail 147

lateshipment

APRIL 2, 2021

Let’s not waste any more time and dive right into the eCommerce trends for 2021 and how they can help you improve your online business in terms of sales, CX, and customer loyalty – to thrive in 2021! . You can also focus on the channels where your customers go the most and sell to them there. The battle for speed (?)

Customer Loyalty 130

Customer Loyalty eCommerce Customer Shipping Costs 130