Korona

FEBRUARY 19, 2021

When trying to keep your business afloat during a pandemic, customer data safety may be the last thing on your mind. And it’s far from the last thing on your shoppers’ minds – 79% of customers worry about their data security and privacy issues. 7% loss of customers. 65% loss in trust.

Customer Data 52

Customer Data Small Business Retail Payment Services Customer 52

Retail TouchPoints

JANUARY 27, 2021

growth rate in 2021 after most economies come out of full lockdown and continue to contain the virus, and start distributing vaccines. In 2021, the overall picture is gloomy: rising unemployment and subsequent low consumer confidence are projected to lead to a drop in consumer spending. However, IMF projects a 5.4%

Retail 279

Retail Social Media Channel Multichannel 279

Korona

FEBRUARY 19, 2021

When trying to keep your business afloat during a pandemic, customer data safety may be the last thing on your mind. And it’s far from the last thing on your shoppers’ minds – 79% of customers worry about their data security and privacy issues. 7% loss of customers. 65% loss in trust.

Customer Data 52

Customer Data Small Business Retail Payment Services Customer 52

Forrester eCommerce

FEBRUARY 3, 2020

Despite the excitement around leading-edge technologies like AI and big data, and the tremendous success of cloud vendors, Forrester’s latest forecast for the global tech market shows growth slowing to around 3% in 2020 and 2021.

Marketing 345

Marketing Technology Other Customer Data 345

lateshipment

APRIL 2, 2021

Let’s not waste any more time and dive right into the eCommerce trends for 2021 and how they can help you improve your online business in terms of sales, CX, and customer loyalty – to thrive in 2021! . Stellar customer support = enhanced overall shopping experience. eCommerce is growing (higher, further, faster).

Customer Loyalty 130

Customer Loyalty eCommerce Customer Shipping Costs 130

Retail TouchPoints

JANUARY 13, 2023

The company also plans to roll out an exclusive selection of new merchandise from its Design Collective, which features collaborations with top designers for limited-edition collections informed by Rent the Runway’s proprietary customer data and insights, that will only be available through Amazon Fashion and RentTheRunway.com.

Fashion 288

Fashion Subscription Apparel Clothing 288

ROI Revolution

JUNE 7, 2021

Published June 7, 2021. Sending the right communication to the right customers only became more important with the pandemic as brands and consumers alike struggled to adjust to a rapidly shifting marketplace. 65% express the need for more frequent communication with customers. In 2021, 93.3 monthly users in 2021.

eCommerce 78

eCommerce Payments Mobile Mobile Payments 78

GetElastic

SEPTEMBER 30, 2021

Editor's Note: This post was originally published April 4th, 2018 and has been updated to reflect the current state of GDPR and other data privacy regulations impacting eCommerce in 2021. Almost every online activity generates data that can be collected, stored, and shared.

Consumer 144

Consumer Information Fulfillment Social Media 144

Forrester eCommerce

JUNE 3, 2021

Following up the previously published Now Tech report, I’m excited to announce that The Forrester Wave™: Cross-Channel Campaign Management In Asia Pacific, Q2 2021 is now live.

Channel 235

Channel Management Customer Data Technology 235

ROI Revolution

APRIL 23, 2021

Published April 23, 2021. This data will operate under a one-day click attribution model and will be aggregated, delayed, and modeled. ROAS will otherwise only be inclusive of opt-in/non-iOS customer data. adults are projected to use YouTube in 2021, up from 73% in 2019. Apple’s iOS 14.5 Claim your copy!

Social Media 78

Social Media B2C Events B2B 78

ROI Revolution

MAY 6, 2021

Published February 3, 2021. Updated May 6, 2021. Apple will require users to provide explicit permission for apps to collect and share data. With the rapid shifts that took place last year, 2021 will be about finding ways to reach wary consumers and filling your marketing toolbox with innovative strategies to stand out.

eCommerce 158

eCommerce Marketing Events Download 158

Forrester eCommerce

JANUARY 10, 2022

Customer data platforms (CDPs) are among marketers’ top marketing technology (martech) priorities in Asia Pacific (APAC).

B2C 195

B2C Customer Data Technology Marketing 195

Liveintent

JANUARY 8, 2021

As a result, they miss out on opportunities to build a comprehensive view of their customers, effectively track journeys across platforms, and deliver personalized experiences. Integrating technologies that are also built around first-party data that allows you to augment and scale your strategies outside your owned and operated properties.

Home Furnishings 121

Home Furnishings Social Media Technology Operations 121

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. 5 Social Advertising Trends for Retailers to Know in 2021: Featuring Under Armour. Retail CX Trends 2021: New CX for a New World.

Consumer 190

Consumer Payment Services Fulfillment Multi-channel 190

Korona

FEBRUARY 19, 2021

There’s no denying that 2020 was the most memorable (but also hopefully forgetful) year in more than a century. Among the chaos of setting up a home office and more work being done remotely, COVID-19 has given rise to an aggressive landscape of cybercrimes. When trying to keep your business afloat during a pandemic, [.].

Customer Data 52

Customer Data Customer Operations 52

Retail TouchPoints

JANUARY 30, 2024

The role of such a committee — consisting of individuals from different departments and backgrounds — extends from supply chain management to customer interaction. An AI committee can actively oversee the ethical deployment of AI in areas like personalized shopping experiences and customer data usage.

Retail 340

Retail Customer Experience Technology Customer Data 340

Ecommerce Platforms

AUGUST 9, 2021

There's a soft add-to-cart feature, meaning customers get a full breakdown of what’s in their shopping basket without needing to leave the page they’re on. Payments are PCI compliant, so customer data is always protected. The post Best Payment Gateways For UK Businesses (2021) appeared first on Ecommerce Platforms.

Merchant Services 203

Merchant Services Payment Services Payments Shopify 203

Ecommerce Platforms

MAY 31, 2021

You also receive malware monitoring that runs every night, automated security patches, and several other proactive elements to ensure you're keeping out the bad guys and locking down customer data. The post Nexcess Review (2021): High-powered Ecommerce Hosting for Magento and WordPress appeared first on Ecommerce Platforms.

Magento 223

Magento eCommerce WooCommerce Merchant Services 223

Ecommerce Platforms

FEBRUARY 23, 2021

Shopify Pricing Plans (Feb 2021): Which Shopify Plan is Best for You? With customer data reports, you’ll have no problem collecting insights into the behavior of your customers. Salesforce is the world’s most popular provider of CRM technology, so you shouldn’t have any issues getting to know your customers better.

eCommerce Platforms 118

eCommerce Platforms Merchant Services Shipping Costs eCommerce 118

ROI Revolution

MARCH 3, 2021

Published February 3, 2021. Updated March 3, 2021. With iOS 14, Apple will require users to provide explicit permission for apps to collect and share data. Since Amazon owns their website and app, they are aggregating and storing all of the first-party audience and customer data themselves. March 3 Update.

eCommerce 109

eCommerce Events Download Article 109

Omnisend

APRIL 26, 2021

Read on for the biggest furniture ecommerce trends and tips to help you grow in 2021. Check out some of the best ways to boost your DTC marketing for 2021 for an in-depth view of the latest DTC trends. Use Marketing Automation to Create a Personalized Customer Experience. In 2020, the furniture industry grew to $115.2

eCommerce 135

eCommerce Social Media Merchant Services Shopify 135

Retail TouchPoints

AUGUST 13, 2021

The Bay kicked off its initial ecommerce expansion in April 2021 with the launch of the Hudson’s Bay Marketplace. Hudson’s Bay is actually the third retail banner HBC has divided in 2021 — both Saks Fifth Avenue and Saks OFF 5TH underwent a similar separation process. Wayne Drummond will lead Hudson‘s Bay as President.

eCommerce 299

eCommerce Operations Customer Experience Omnichannel 299

Retail TouchPoints

JANUARY 4, 2022

Best Buy Ads will be available for partner brands and services looking to reach customers both on Best Buy’s own channels and through external sites. The ad firm will utilize Best Buy’s internal customer data to recommend relevant methods of connecting with shoppers based on their habits. “We

Omnichannel 290

Omnichannel Customer Data Mobile Recommendation 290

Retail TouchPoints

MAY 31, 2022

With so much activity online at the height of the pandemic — during which many people gladly took to shopping online for convenience and peace of mind — retailers have a windfall of customer data that can be leveraged to deliver better and more engaging shopping experiences. Consumer behavior is constantly in flux.

Mobile 328

Mobile Customer Data Recommendation Fashion 328

Ecommerce Platforms

AUGUST 13, 2021

The QuickBooks Point of Sale allows you to include sales data in various ways. You can either use the QuickBooks barcode scanner to include items or you can add data manually. It even allows you to offer discounts and include customer data directly at the Point of Sale. Track customer data. Ring sales.

POS 104

POS Merchant Services Payment Services Point of Sale 104

Optimizely

FEBRUARY 26, 2021

Ecommerce business sales will continue to make up a large portion of retail sales in 2021, with in-store sales increasing slowly as businesses and retailers reopen cautiously. You have a small marketing team and your customer data is dispersed across multiple segments, i.e. rewards programs, customer support, purchasing patterns, etc.

eCommerce 195

eCommerce Customer Data Shipping Costs Social Media 195

Ecommerce Platforms

SEPTEMBER 21, 2021

With other solutions, you get payments processed instantly, and your customer data stays private and secure, so you can build customer trust. The post Sellfy Review (Sep 2021): An Affordable and Beautiful Storefront for Selling to an Established Audience appeared first on Ecommerce Platforms.

Payment Services 196

Payment Services Payments PayPal Social Media 196

Retail TouchPoints

DECEMBER 2, 2020

million , $2 million above its initial stalking horse bid , with plans to take the off-price retailer online in early 2021. The deal includes the Stein Mart nameplate as well as its private label brands, domain names, social media assets and customer data from Hilco Streambank, an IP advisory firm that had been marketing the assets.

eCommerce 232

eCommerce Social Media Retail Accessories 232

Inflow Insights

AUGUST 11, 2021

To help your eCommerce business prep for the 2021 holiday season, we’re publishing a multi-part blog series with digital marketing tips you need to implement today. Today, we’re focusing on email marketing. “It’s the most competitive time of the year…” I know: It’s too early for carols.

Marketing 144

Marketing eCommerce Social Media X-cart 144

ROI Revolution

APRIL 8, 2021

Published February 3, 2021. Updated April 8, 2021. With iOS 14, Apple will require users to provide explicit permission for apps to collect and share data. Download our 2021 Ecommerce Tech + Trends Report to uncover strategies & insights that will propel your brand forward in 2021. Claim your copy!

eCommerce 78

eCommerce Marketing Events Download 78

Retail TouchPoints

DECEMBER 30, 2021

Federal data indicates that impostor scams and ecommerce fraud topped the list. Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. This approach can reduce fraud losses and improve the shopping experience for good customers.

Merchant Services 298

Merchant Services Customer Payment Services Social Media 298

Ecommerce Platforms

OCTOBER 22, 2021

For instance, marketing, order fulfillment, analytics/customer data, etc. The post The Best Ecommerce Website Builder in the UK (Oct 2021) appeared first on Ecommerce Platforms. Your Existing Tools. Suppose you’re already selling online and happily using tools to help you manage your business.

Payment Services 118

Payment Services Payments Merchant Services eCommerce 118

Retail TouchPoints

AUGUST 2, 2021

With the 2021 holiday shopping season a few months away, it’s clear retailers need to find new and exciting ways to attract shoppers and create an impactful experience that keeps customers engaged. For retailers, these trackable codes provide valuable customer data to help feed the ML machine.

Retail 317

Retail Technology Recommendation Information 317

Retail TouchPoints

AUGUST 15, 2022

In some cases, they’re even returning to the channels of yester-year to shake things up. In fact, the use of traditional media — such as TV, radio, direct mail and outdoor advertising — as a customer acquisition tool rose from 29% in 2021 to 51% in 2022, second only to email outreach (68%). Stand Out Beyond Free Shipping .

Customer Loyalty 243

Customer Loyalty Customer Retail Shipping Costs 243

Retail TouchPoints

DECEMBER 23, 2022

Census Bureau of the Department of Commerce reported in November that ecommerce sales increased 3% in Q2 2022 over the same period in 2021, while total retail sales increased by more than 9% compared to Q3 2021.

eCommerce 261

eCommerce Shipping Costs Retail Recommendation 261

Retail TouchPoints

JULY 28, 2021

The first installment of the Brand Closet Showroom Social was held in May 2021 at the Kimpton Angler’s Hotel in Miami Beach, Fla., Due to the success of the Miami installment, the Brand Closet Showroom Social Showcase at Spring Place New York launched on May 26-27, 2021. Success in Miami Sparks U.S.

Retail 264

Retail Travel Customer Data Marketing 264

Retail TouchPoints

AUGUST 10, 2022

compared to May 2021. Instead, retailers need to take an empathetic approach, underlining their commitment to helping customers to ‘get more for less’ without compromising on quality or damaging their reputation. John Lewis is one example of this, launching its ANYDAY range in 2021 which promoted ‘affordable quality.’.

Retail 288

Retail Technology Consumer Banking 288