Forrester eCommerce

APRIL 1, 2021

” So I approached the digital edition of FinovateEurope 2021 with some curiosity. It was also the first time I bought and liberally used hand sanitizer. Still, as events go, it was pretty “normal.” Would the energy […].

Events 312

Events Financial Services Banking Customer 312

Forrester eCommerce

OCTOBER 15, 2020

In 2020, for the first time in more than five years we saw two financial services companies achieve an “Excellent” score in our Customer Experience Index (which measures how successfully a company delivers customer experiences that create and sustain loyalty).

Customer Experience 254

Customer Experience Financial Services Customer Banking 254

Forrester eCommerce

JULY 13, 2021

With further rollouts in 2021/2022, we expect to see this digital currency significantly impact a variety of B2C and B2B industries across financial services, retail, transportation, and entertainment. In fact, the digital yuan […].

Digital Currency 265

Digital Currency Banking Financial Services B2C 265

Forrester eCommerce

OCTOBER 21, 2020

In 2021, forward-thinking firms will not only meet these challenges, but move beyond them. The events of 2020 exposed both weaknesses and opportunities for wealth management firms.

Management 212

Management Events Financial Services Customer 212

Forrester eCommerce

NOVEMBER 23, 2020

To identify The Top Wealth Management Technology Investments In 2021, we interviewed more than 80 companies to determine which technology initiatives they […]. The global pandemic accelerated that shift as clients seek new ways to access their accounts, communicate with account managers and manage their investments.

Management 242

Management Technology Financial Services Customer Experience 242

Forrester eCommerce

JUNE 2, 2021

Amid massive market volatility and uncertainty, two investment firms were able to vault up the rankings in the Forrester US CX Index 2021. Discover how, and why they'll have a competitive advantage going forward.

Marketing 254

Marketing Financial Services Customer Experience Customer 254

Retail TouchPoints

SEPTEMBER 17, 2022

The bureau also released the Buy Now, Pay Later: Market Trends and Consumer Impacts report, which found that Affirm, Afterpay, Klarna, PayPal and Zip together provided 180 million loans totaling over $24 billion in 2021, a near tenfold increase from 2019. of users charged at least one late fee in 2021, up from 7.8%

Payments 255

Payments Consumer Payment Services PayPal 255

Forrester eCommerce

MARCH 25, 2021

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Financial Services 254

Financial Services Management 254

Retail TouchPoints

MARCH 4, 2024

Dennis McCarthy joined Bread Financial in February 2021 as SVP, Chief Client Officer. Prior to joining Bread Financial he worked at MBNA/Bank of America, Barclays and Citi. As the data shows, the differentiator in those decisions could be the financing options retailers provide.

Payment Services 289

Payment Services Consumer Small Business Retail Banking 289

Retail TouchPoints

AUGUST 2, 2021

The deal is a window into how investors see financial services panning out,” Schwartz added. Retailers are banking on the fintech sector and any company that can provide laddered services to retain the merchant, or the consumer, is ultimately set to win.”.

Merchant Services 317

Merchant Services Payment Services Small Business Retail Banking 317

Retail TouchPoints

FEBRUARY 15, 2023

Launched by Harris in May 2021, the Partnership for Central America is an independent organization that aims to address the root causes of migration by creating economic opportunity in the region. With these new commitments, the initiative has now gathered investment commitments surpassing $4.2

Telecommunications 260

Telecommunications Financial Services Supplies Apparel 260

ROI Revolution

AUGUST 5, 2021

Updated August 5, 2021. As the most efficient, scalable way to buy digital ads, programmatic should be a strategy every marketer considers in 2021. Citibank saw spending on cards increase 40% in Q2 2021. Contactless payments grew 37% YoY in Q2 2021 to account for 45% of global in-person transactions. increase over 2019.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

JANUARY 29, 2021

Published January 29, 2021. In this article, we’ll dive into the latest stats and trends around CPG and online grocery, how the coronavirus pandemic has impacted this industry, and tips and strategies for CPG and online grocery brands in 2021. CPG Trends + Stats for 2021. billion in 2021. Claim your copy! That’s a $30.86

Food and Beverages 78

Food and Beverages Financial Services Mobile Consumer 78

ROI Revolution

DECEMBER 2, 2021

Updated December 2, 2021. Black Friday 2021 brought in $8.9 Here are some stats from Cisco’s 2021 Privacy Benchmark Study that showcase how the pandemic has influenced new ways of approaching consumer privacy: 93% of organizations turned to their privacy teams to assist with their pandemic response in 2020. November 11.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

Retail TouchPoints

AUGUST 29, 2022

A 2021 Business of Apps survey found 80% of consumers said it’s more fun to shop via mobile apps than websites. This may be why consumers spent over 100 billion hours on shopping apps in 2021 , according to research from App Annie. It only takes one mobile app privacy violation or data breach to send consumers off to a competitor.

Mobile 312

Mobile Payment Services Payments Retail 312

ROI Revolution

DECEMBER 6, 2021

Published June 22, 2021 | December 6, 2021. Programmatic ad spend will reach $80 billion in 2021, up from just $63 billion in 2020. In 2021, programmatic is projected to account for 72% of all display ad spend. Programmatic video ad spend will reach $35 billion in 2021, up 31.3% November 29. November 15.

Multi-channel 78

Multi-channel Consumer Marketing Shipping Costs 78

ROI Revolution

NOVEMBER 1, 2021

Published June 22, 2021 | November 1, 2021. The 2021 holiday season will bring a challenge for brands looking to grow profitably. In fact, CPG now is the third largest category of overall digital ad spend behind retail and financial services. Programmatic ad spend stats (2021). October 19.

Multi-channel 78

Multi-channel Consumer White Paper Marketing 78

Forrester eCommerce

JANUARY 28, 2021

Banks are transforming their organizations with digital technologies. Forces such as emerging technology, fintechs, changing customer behavior, and the decomposition of the banking industry are influencing banking technology investment trends. The pandemic has further accelerated this change and introduced a greater focus on cost reduction.

Banking 292

Banking Technology Customer Financial Services 292

ROI Revolution

MARCH 2, 2021

Last updated March 2, 2021. Growth rates will begin to normalize in 2021, but consumers will continue spending more time on social media than they did before the pandemic. 2021 COVID-19 stats + trends. 57% of millennials believe their financial situation will improve between now and Summer 2021 ( GlobalWebIndex ).

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

Forrester eCommerce

APRIL 22, 2021

To identify “The Top Global Private Banking Trends In 2021,” we interviewed senior executives […]. As a result, high-net-worth clients are not fully benefiting from some of the digital innovations that are changing how customers interact with their private banks.

Banking 539

Banking Customer Financial Services Customer Experience 539

ROI Revolution

JUNE 1, 2021

Last updated June 1, 2021. As the most efficient and scalable way to buy digital ads, programmatic should be a strategy every marketer considers in 2021. Email will be the top channel that brands use to communicate with customers and prospects in 2021, though voice search and ads are also making their way up the ladder.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

Ecommerce Platforms

FEBRUARY 8, 2021

Revolut and Monzo are two innovative financial services that offer various personal and business accounts to suit multiple needs. They both provide a range of services designed for busy people that can be conveniently accessed via their mobile banking apps. The post Revolut vs Monzo (Feb 2021): Which Online Bank’s Best?

Banking 163

Banking Merchant Services Cryptocurrencies Shipping Costs 163

ROI Revolution

JULY 1, 2021

Updated July 1, 2021. As the most efficient, scalable way to buy digital ads, programmatic should be a strategy every marketer considers in 2021. Ecommerce vs. in-person: Pandemic impacts in 2021. The official dates for Amazon Prime Day 2021 are Monday, June 21st and Tuesday, June 22nd, 2021. trillion this year.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

Retail TouchPoints

APRIL 30, 2021

I don’t have a crystal ball, but knowing the trajectory of the trends forming now will arm you to stay relevant in 2021 and beyond. #1: Thriving in 2021 will require shifting away from the purchase-focus of multichannel to the customer-centric mindset of omnichannel. In 2021, sustainability cannot be virtue signaling.

eCommerce 279

eCommerce Shipping Costs Omnichannel Multichannel 279

ROI Revolution

MAY 6, 2021

Last updated May 6, 2021. With the rapid shifts that took place last year, 2021 will be about finding ways to reach wary consumers and filling your marketing toolbox with innovative strategies to stand out. Download our 2021 Ecommerce Tech + Trends Report to uncover strategies & insights that will propel your brand forward in 2021.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

Retail TouchPoints

MAY 18, 2023

between January and February of 2023 — they are still some way behind the comparative period of 2021. Lee Wilson has been leading digital services since the early 2000s and is currently the Service Operations Director at Vertical Leap.

Improvements 272

Improvements PPC Retail Financial Services 272

Retail TouchPoints

JULY 20, 2022

Over 210 million packages disappeared from porches across America in 2021, showcasing that porch piracy has been on the rise since the pandemic and plays a major role. during the three year calendar period from 2019-2021. In this new landscape, the key will be to mitigate risk and give consumers more options. [1]

Shipping Costs 337

Shipping Costs Shipping Merchant Services Payment Services 337

ROI Revolution

APRIL 8, 2021

Last updated April 8, 2021. With the rapid shifts that took place last year, 2021 will be about finding ways to reach wary consumers and filling your marketing toolbox with innovative strategies to stand out. This trend is expected to continue into 2021 and beyond. Infographic] Apparel Trends, Stats, + Metrics for 2021.

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136

Retail TouchPoints

NOVEMBER 10, 2021

A recent IBM Institute for Business Value study polling retail and CPG executives revealed that by the end of 2021, nine in 10 will be working on sustainability initiatives across the enterprise. Business leaders are recognizing the need to take action on climate change. Failure to act can significantly impact a company’s bottom line.

Retail 303

Retail Financial Services Fashion Clothing 303

Retail TouchPoints

MARCH 9, 2021

Financial terms of the deal were not disclosed, and PayPal expects to complete the purchase in the first half of 2021.

PayPal 152

PayPal Cryptocurrencies Digital Currency Financial Services 152

Retail TouchPoints

MAY 20, 2022

According to a recent report from the Identity Theft Resource Center there was a 68% increase in data breaches in 2021 compared to 2020, awarding last year with the highest number of data breaches ever reported. To put this figure into perspective, during Cyber 5 2021 , PerimeterX prevented more than $1.5

Retail 287

Retail Financial Services eCommerce Information 287

Ecommerce Platforms

SEPTEMBER 28, 2021

However, you still need to consider the costs of network fees as well as the possible conversion fees if you want to continue using the service for ongoing payments. Indeed, company size, the need for crypto payments, an official crypto wallet, and other aspects are factors you would want to think about in using these new financial services.

Payment Services 104

Payment Services Merchant Services Cryptocurrencies Payments 104

ROI Revolution

OCTOBER 7, 2021

Updated October 7, 2021. The 2021 holiday season will bring a challenge for brands looking to grow profitably. Our executive holiday guide for 2021 reveals key insights to prepare your brand to thrive, like the 4 crucial components of a successful holiday strategy & strategic targeting tips to reach new consumers.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

Ecommerce Platforms

JULY 20, 2021

Zoho Books , as you can imagine, is their financial services offering geared towards small businesses. The post Best Accounting Software for Ecommerce in 2021 appeared first on Ecommerce Platforms. The Zoho suite of software programs are designed for all kinds of businesses.

eCommerce 104

eCommerce Payments Payment Services Books 104

ROI Revolution

NOVEMBER 4, 2021

Updated November 4, 2021. The 2021 holiday season will bring a challenge for brands looking to grow profitably. Our executive holiday guide for 2021 reveals key insights to prepare your brand to thrive, like the 4 crucial components of a successful holiday strategy & strategic targeting tips to reach new consumers.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

365 Retail

JUNE 2, 2021

The same applies to the numerous reputable banking apps people are utilising in 2021, too. Boasting an array of great features such as spending reports, savings features, the option of having an investment bond product and an investment account, alongside a large selection of other helpful financial services, Dozens is a solid option. .

Banking 52

Banking Cryptocurrencies Payment Services Financial Services 52

ROI Revolution

SEPTEMBER 2, 2021

Updated September 2, 2021. The 2021 holiday season will bring a challenge for brands looking to grow profitably. Our executive holiday guide for 2021 reveals key insights to prepare your brand to thrive, like the 4 crucial components of a successful holiday strategy & strategic targeting tips to reach new consumers.

eCommerce 78

eCommerce Social Media Payment Services Payments 78