Forrester eCommerce

OCTOBER 15, 2020

Every autumn at Forrester, we look ahead to predict how we think the world will unfold in the coming year. It’s that time again now. The art of prediction isn’t new, and as Europeans, we’ve excelled in it for centuries. Millenia even. Kings and queens, chieftains and war leaders would consult the wise, hoping for […].

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Forrester eCommerce

DECEMBER 22, 2021

I began my latest career adventure with Forrester in November, 2021. The Forrester “Bold at Work” values will be core drivers for my research with the intent of enabling clients and technology vendors to also be “bold at work”. When did you join Forrester? Together, we’ll accomplish great things.

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Forrester eCommerce

JULY 8, 2021

Mobile World Congress 2021 (MWC21) took place between June 28 and July 1, 2021, after Mobile World Congress 2020 got canceled due to the pandemic. This was the first time attendees could get a sense of the global state of and the major trends in the telecommunications and technology sectors in the previous 18 months. […].

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Retail TouchPoints

NOVEMBER 30, 2021

In the first usage of Amazon ’s Just Walk Out (JWO) technology by a non-Amazon international retailer, Sainsbury’s has deployed the cashierless solution in its Holborn Circus convenience store. Sainsbury’s, one of the UK’s largest supermarket chains, had piloted a cashierless customer experience at this store using its own technology in 2019.

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Forrester eCommerce

OCTOBER 28, 2021

The US’s Energy Information Administration predicted in its International Energy Outlook 2021 report that if current policy and technology trends continue, global energy consumption and energy-related carbon dioxide emissions will increase through 2050 as […].

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Forrester eCommerce

OCTOBER 20, 2021

This year's top trends and technologies report weaves together a narrative that points towards ‘trust ecosystems, which by 2030, these trust ecosystems, not “big tech,” will rule markets. This years report organizes trends and technologies by three major themes that advance trust ecosystems.

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Retail TouchPoints

MARCH 25, 2022

The suit alleges that the app infringes upon features of the Scan & Go technology introduced by Walmart subsidiary Sam’s Club in 2016 and adopted by Walmart in 2018. In the complaint, Walmart said that BJ’s app, which launched in late 2021, infringes on four of its patents. Walmart Apollo, LLC against BJ’s in U.S.

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Forrester eCommerce

OCTOBER 15, 2020

In 2021, we predict CIOs will act more locally when it comes to tech selection and develop better employee experiences. Learn more in our 2021 CIO predictions.

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Forrester eCommerce

OCTOBER 15, 2020

In 2021, European manufacturers will leverage emerging technology to accelerate the digital transformation efforts.

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Retail TouchPoints

FEBRUARY 13, 2023

Incidents of identity theft and related fraud rose nationwide in 2021, according to the FTC. Fortunately, newer technologies like graph databases and machine learning do that. Using AI and ML technologies are the best tools to attack fraud, with adoption rising.

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Forrester eCommerce

SEPTEMBER 29, 2021

The winners of the 2021 Forrester/InfoWorld Enterprise Architecture Awards show a close focus on business results with a particular eye to enabling innovation across the enterprise plus an agile approach to technology implementation. […].

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Retail TouchPoints

JULY 1, 2022

Ron Johnson, CEO and co-founder of Enjoy Technology. Six years later, Johnson might answer that question differently — his “commerce-at-home” startup Enjoy Technology filed for bankruptcy on June 29, 2022, after a series of setbacks including staffing shortages and dwindling liquidity. His response: “Going to JCPenney.”

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Forrester eCommerce

OCTOBER 28, 2020

In 2021, Forrester predicts 30% of blockchain projects will make it into production with the majority of those run on enterprise platforms. Find out more in our 2021 blockchain predictions.

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Forrester eCommerce

OCTOBER 27, 2020

In 2021, more firms will leverage edge computing technology as a way to accelerate recovery out of the pandemic. Find out more in our 2021 edge computing predictions.

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Forrester eCommerce

OCTOBER 29, 2020

Employee experience in 2021 will be defined by long-term remote work and crisis management. Success will depend on the strength of an organization's employee experience strategy and technology investments. Learn more.

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Retail TouchPoints

APRIL 9, 2021

is one of the most significant retail technology upgrades. 2020 has been an exceptionally turbulent year for all, with 2021 somewhat following suit. technology aids the ability to repopulate these emptied pipelines and supply chains. What’s most impressive, though, is what the technology can do for BOPIS models.

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Retail TouchPoints

JANUARY 15, 2021

The first-ever all-digital CES 2021 welcomed 2,000 exhibitors that unveiled next-gen innovations across a variety of sectors, including almost 700 startups from 37 countries. New companies exhibiting at CES 2021 included ASUS, BioIntelliSense, Bose, Sono Motors and Volvo Penta.

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Retail TouchPoints

FEBRUARY 11, 2021

Badger Technologies has introduced the Badger UV Disinfect robot, an autonomous ultraviolet (UV) disinfecting robot designed to combat COVID-19 and high-risk pathogens commonly found in grocery, foodservice and retail environments. The machine can reach and disinfect store spaces including shelves, aisles and checkout areas.

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Retail TouchPoints

DECEMBER 9, 2022

Zebra Technologies has named Chief Product and Solutions Officer Bill Burns as its next CEO and board member, effective March 1, 2023. Burns, a 30-year technology veteran, joined Zebra in 2015 as the company’s SVP of Enterprise Visibility and Mobility, and was promoted to the product and solutions chief role in 2018.

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Forrester eCommerce

OCTOBER 15, 2020

Every autumn Forrester looks ahead to predict the major consumer, business and technology trends that will shape the marketing landscape for the following year. 2020 has been a year of unprecedented political, social, economic and healthcare disruption – and 2021 shows no signs of any of these trends slowing down.

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Forrester eCommerce

JANUARY 12, 2021

^CLICK IMAGE FOR FULL SCREEN^ The channel software stack comprises a group of technologies that help companies develop, design, and execute plans to find, recruit, onboard, develop, enable, incent, co-sell with, manage, measure, and report on partners.

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Forrester eCommerce

MARCH 25, 2021

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Technology 264

Retail TouchPoints

NOVEMBER 12, 2020

Aetrex Worldwide has launched Albert 2, the next generation of the company’s 3D foot scanning technology. Albert 2 will be available for retailers nationwide starting in February 2021. This information can be used to build customer relationships and loyalty by creating personalized digital marketing strategies based on foot type.

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Retail TouchPoints

APRIL 25, 2023

The furniture and home goods space is another sector of the market that’s seeing increased applications of this technology. In 2021 Balenciaga dropped a digital collection for Fortnite, an online video game by Epic Games, which featured digital outfits inspired by some of their real-life designs and products. New digital opportunities.

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Retail TouchPoints

JUNE 7, 2023

Sensory Enabling Technologies (SETs) enable consumers to feel textures, smell and even perceive the taste of a product. trillion worldwide in 2021 and are predicted to see a growth rate of 50% over the following four years. This is no longer science fiction. Today, it is possible to stimulate all consumer senses online. 74% of U.S.

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Forrester eCommerce

NOVEMBER 18, 2020

2020 has been a year of unprecedented political, social, economic, and healthcare disruption — and 2021 shows no signs of these trends slowing down. How should European consumer marketing leaders prepare for the coming year?

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Retail TouchPoints

FEBRUARY 10, 2021

In 2021, color and design trends will help create retail environments that aid in customers’ confidence in the stores they shop in and their overall experience. Based on these trends and more, Sherwin-Williams is predicting four key trend palettes for the new year from its 2021 Colormix Forecast.

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Retail TouchPoints

FEBRUARY 14, 2022

EVP and CFO Shawn Guertin announced estimated capital expenditures as high as $3 billion to “invest in technology and digital enhancements to improve the consumer experience as well as our community locations” during a Feb. 9 call with investors. million , according to President and CEO Karen Lynch.

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Forrester eCommerce

FEBRUARY 4, 2022

2021 was an exciting year for our research on securing and managing the risks of emerging technologies. We defined core tenets of what it means to embrace and sustain new IT technologies from a combined security and risk management perspective.

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Forrester eCommerce

SEPTEMBER 24, 2018

I’ve been thinking a lot about exponential technology and asking myself: “Is disruptive change due to ‘Moore’s Law’ done?” However, while most experts agree that silicon transistors will stop shrinking around 2021, this doesn’t mean Moore’s Law is dead in spirit […].

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Forrester eCommerce

NOVEMBER 23, 2020

We’ve seen technology shift the wealth management landscape for years. To identify The Top Wealth Management Technology Investments In 2021, we interviewed more than 80 companies to determine which technology initiatives they […].

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Retail TouchPoints

AUGUST 19, 2022

Retail TouchPoints (RTP): How have shifts in consumer behaviors and expectations impacted the way retailers invest in technology? In fact, 36% of retailers still tell us they’re planning to spend more [on technology] in 2022 than they did in 2021. RTP: The recession isn’t impacting retail budgets for technology, which is great.

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Retail TouchPoints

MARCH 23, 2022

To prepare its systems for a busy 2021 holiday season, CTS had to achieve technology independence and upgrade its hybrid cloud operations. “We The transition integrated core legacy systems into cloud-based technologies across departments including human resources, finance, sales and operations. 2020 for a total of $250 million.

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Retail TouchPoints

FEBRUARY 1, 2021

So what are the customer experience and commerce trends that will continue, or become more fully realized, in 2021? In 2021, omnichannel excellence will continue to become an essential point of differentiation, particularly for those retailers that don’t own their category. These are four with staying power: 1.

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Retail TouchPoints

DECEMBER 8, 2020

Fujitsu will start offering the solution by March 2021, with the aim of creating a new AI-empowered business for the micro-sized store market and potentially expanding into geographies beyond Japan in the future. The partnership is designed to enable Fujitsu to build a new retail solution by September 2021. ”

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Kissmetrics

FEBRUARY 16, 2021

With the constant addition of new features, like passage indexing and mobile-first indexing, the SERPs of 2021 look far different than they did just a year or two ago. Here’s what you need to know about SERPs in 2021. SERP Result Trends in 2021. What SERP result trends should you pay attention to for 2021 and beyond?

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Forrester eCommerce

JULY 23, 2021

Yesterday, we released The Forrester Wave™: Application Modernization And Migration Services, Q3 2021.

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