Retail TouchPoints

MARCH 2, 2022

Following a successful 2021 pilot that offered brands sponsored on-site ads, Nordstrom Media Network (NMN) has expanded to include off-site channels including paid social and display ads, YouTube video, search and shopping ads and affiliate campaigns.

Channel 238

Channel Retail Customer Experience Operations 238

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Mastercard Spending Data Reveals 4 Key Takeaways for Holiday 2022.

Shipping Costs 257

Shipping Costs Payment Services Merchant Services Payments 257

Ecommerce Platforms

MARCH 9, 2022

Shopify Review (Mar 2022): Is Shopify the Best Ecommerce Platform? Shopify Pricing Plans (Mar 2022): Which Shopify Plan is Best for You? Shopify Review (Mar 2022): Is Shopify the Best Ecommerce Platform? Shopify Pricing Plans (Mar 2022): Which Shopify Plan is Best for You? Can become more expensive with premium plugins.

eCommerce Platforms 222

eCommerce Platforms Shipping Costs eCommerce Payment Services 222

TalkingRetail

JANUARY 10, 2024

NIQ data shows that over the four weeks to the 30 December and across all channels, shoppers spent £657m more on groceries compared with the same period last year.

Channel 91

Channel Consumer Retail 91

Retail TouchPoints

NOVEMBER 8, 2021

As you’re planning for 2022, here are four strategies to help you focus and refine the digital experience to realize immediate ROI in 2022 and beyond. As you head into 2022, digital experiences will continue shaping your brand perception and success. More is better — more data, more insights, happier shoppers.

Retail 282

Retail Omnichannel eCommerce Fulfillment 282

Forrester eCommerce

OCTOBER 4, 2022

Forrester’s Moments Map helps brands understand consumer awareness, adoption, use, comfort, and ultimately preference for various devices and channels.

Channel 195

Channel Consumer Customer Experience B2C 195

Forrester eCommerce

MARCH 16, 2022

since the pandemic began, and customer service organizations have managed the impossible: moving thousands of agents home practically overnight and rapidly deploying new digital channels, all while supporting millions of COVID-19-stressed customers. Our world has changed, and customer expectations have changed with it.

Customer 362

Customer Channel Management Customer Experience 362

Retail TouchPoints

JANUARY 12, 2024

E-sellers will leverage social channels more than ever. Recent data shows that online retailers are increasingly relying on social media advertising platforms to reach and engage with their target customers, while search-based channels such as Google Shopping and Bing are becoming less popular.

Social Media 292

Social Media Beauty and Health Multichannel eCommerce 292

Retail TouchPoints

MARCH 4, 2022

Fabletics will open 30 new store locations in 2022 as it continues building out its omnichannel presence. These shops will complement the brand’s digital presence by providing a second channel for shoppers to choose and also give Fabletics insights into consumer behavior.

POS 279

POS Demo Omnichannel Events 279

Retail TouchPoints

DECEMBER 14, 2020

Lululemon plans to launch a footwear line in early 2022 as the retailer builds off its current sales momentum. The company isn’t just innovating across fitness categories — Lululemon has been improving its capabilities across retail channels as well. This brought DTC to 42.8% of total net revenue, compared to 26.9%

Channel 166

Channel Improvements eCommerce Retail 166

Sailthru

DECEMBER 13, 2022

2022 has been another year for the books – especially for cross-channel marketers. Cross-channel touch points worked harder and smarter You understand the power of all of your marketing assets, creating 4,734 Overlays to power site conversion and customer acquisition. Think of all that time saved!

Events 78

Events Channel Books Technology 78

Retail TouchPoints

DECEMBER 22, 2022

The winners were revealed and celebrated at the 2022 PAVE Gala earlier in December in New York City, and now we’re spotlighting their craftsmanship with a special report and interview series featuring the leaders driving these projects. The 2022 Winning Windows recipients at the 2022 PAVE Gala in New York City.

Consumer 264

Consumer Retail Toys Presentation 264

Liveintent

DECEMBER 21, 2021

With the clock counting down to the new year, advertisers must think about their strategies for 2022 and how to set themselves up for success in the short and long term — even if you didn’t achieve all the things you wanted to this year. Here are the top three things you should keep top of mind as we head into 2022.

Channel 127

Channel Recommendation Blog Improvements 127

lateshipment

SEPTEMBER 16, 2022

How E-commerce Businesses Can Have a Great Festive Season in 2022. Expand your sales channels to boom festive season sales. Brick-and-mortar shops: Ensure your efforts are consistent across online and offline channels. For deeper insights, feel free to check out our downloadable holiday sales checklist for the 2022 season.

eCommerce 130

eCommerce Merchant Services Shipping Costs Social Media 130

Retail TouchPoints

OCTOBER 19, 2021

Eileen Fisher will reportedly step down as CEO of Eileen Fisher at the beginning of 2022 to focus on design, with the goal of eventually moving away from that role as well, according to WWD. The company is looking for a leader who can work across multiple channels, including ecommerce and social platforms.

Clothing 270

Clothing Operations Channel eCommerce 270

Ecommerce Platforms

MARCH 22, 2022

Here are just some of the top video monetization platforms you can consider in 2022. Uscreen Review (Mar 2022): Your Guide to the Uscreen Video Platform. Thinkific Review and Pricing (Mar 2022): A Free Pricing Plan for Online Course Selling (And More). Lots of video website themes and templates. In-depth analytics.

Payments 160

Payments Payment Services Multi-channel Subscription 160

Ecommerce Platforms

APRIL 29, 2022

Shopify makes it easy to track stock levels across each channel, print barcodes, and integrate with a range of other selling tools. In-depth inventory tracking across a range of online and offline channels. Shopify POS Review (Apr 2022): Is it the Best Point of Sale System & Retail POS? Go to the top. Clover POS.

POS 209

POS Merchant Services Shopify Payment Services 209

Retail TouchPoints

JANUARY 29, 2024

While nearly two-thirds ( 65% ) of retailers responding to the 2022 survey had assigned in-store staff to these tasks, that percentage dropped to 56% in 2023. Another indication of this change is that the number of retailers providing dedicated space for order prep also dipped between 2022 and 2023, from 60% down to 43%.

Fulfillment 274

Fulfillment Shipping Costs Omnichannel Retail 274

Retail TouchPoints

MAY 17, 2022

Zaccariello noted that physical stores not only remain important sales channels, they also provide opportunities to deliver vital connections to and among customers. Coach also entered a new category in Singapore with the pop-up Coach Bagel Shop that operated in April and May 2022.

Games 269

Games Outdoor Definition Events 269

Forrester eCommerce

MARCH 22, 2023

In 2022, total retail sales for the Europe-5 countries continued to grow strongly, but this growth actually shifted from online channels and touchpoints to offline channels and touchpoints. The Europe-5 markets comprise the top five economies in Europe — in order of size, those are Germany, the UK, France, Italy, and Spain.

Online Retail 195

Online Retail Retail Channel Marketing 195

365 Retail

SEPTEMBER 29, 2022

Ribble Cycles wins the Omni-channel Experience award at the Creative Retail Awards 2022. Shortlisted in three categories: Technology, Retail Experience and Omni-channel Experience – Ribble is a premium award-winning bike brand and digital first business. States Andy Smallwood, CEO, Ribble Cycles.

Channel 85

Channel Technology Events Retail 85

Retail TouchPoints

JUNE 28, 2023

As CCO, Dausch will lead global brand, marketing, digital engagement and customer experience across all of Under Armour’s commerce channels, reporting directly to CEO Stephanie Linnartz, who herself came to Under Armour from Marriott in December 2022.

Multi-channel 279

Multi-channel Customer Supplies Apparel 279

ChannelAdvisor

JUNE 29, 2022

The beauty industry is getting a digital makeover, according to eMarketer’s new report, US Beauty E-Commerce 2022: How to Win Over Gen Z and the Ever-Evolving Online Shopper. eMarketer reports that cosmetics and beauty will be one of the fastest-growing e-commerce categories in 2022 and will rank above average in four of the next five years.

eCommerce 95

eCommerce Beauty and Health Social Media Specialty Retailers 95

Retail TouchPoints

JANUARY 9, 2024

This way buyers can choose what media channels perform best. Retail Media Networks that offer managed service advertising solutions are likely to take a more active approach to channel selection. The goal of this complex equation is to find the optimal data and channel mix to achieve maximum value for brands.

Retail 286

Retail Omnichannel Channel Mobile 286

Retail TouchPoints

APRIL 3, 2024

These tests clearly demonstrated the potential of the Chase Media Solutions channel, and we look forward to working together more in the future.” acquired in 2022 with the goal of building out an “owned, two-sided commerce platform.”

Small Business Retail 245

Small Business Retail Banking Retail Travel 245

Liveintent

DECEMBER 21, 2021

With this in mind, we’ve compiled a list of the more pressing considerations publishers should keep top of mind to ensure business success in 2022. In 2022, publishers will need to double down on their existing first-party data strategy or explore how to build one. Let’s take a look. First-party data. Happy New Year!

Subscription 127

Subscription Presentation Blog Channel 127

ChannelAdvisor

JUNE 10, 2022

Prime Day 2022 is on its way and promises to be even bigger than last year’s event , which boasted success metrics such as: $11.2 Ensuring a successful Prime Day 2022 means preparing everything from enticing promotions to reliable fulfillment. Want even more tips and tricks to prepare for Prime Day 2022?

Shipping Costs 95

Shipping Costs Fulfillment Events Electronics 95

Ecommerce Platforms

FEBRUARY 26, 2022

Features of Shopify include: Comprehensive support for scaling your business Integrated marketing with Google Ads and Social media Numerous learning materials for beginners Simple set up with customizable themes Dedicated payment gateway with discounts Multi-channel selling. Shopify Review (Feb 2022): Is Shopify the Best Ecommerce Platform?

eCommerce Platforms 104

eCommerce Platforms Shipping Costs eCommerce WooCommerce 104

ChannelAdvisor

DECEMBER 22, 2021

But, as 2021 winds down, it’s time to think about the bigger picture and look at what we’ve seen and learned in e-commerce as we head into 2022. Trends for 2022. This means diversifying where you receive your supply, which channels you are selling on, which regions/countries you are reaching and what fulfillment options you offer.

eCommerce 98

eCommerce Shipping Costs Fulfillment Supplies 98

Retail TouchPoints

APRIL 5, 2024

Lego also is spotlighting autistic creators on its YouTube channel with its Love the Way You Think series, including Allyson Gail, a U.S. “We hope that the changes to our stores, publications and family attractions will have a positive impact and help embrace the diverse needs and strengths of our fans globally.”

Channel 264

Channel Technology Retail Other 264

Retail TouchPoints

JUNE 5, 2023

The growth was driven in large part by store reopenings — approximately one-third of Lululemon’s 71 China stores closed for part of Q1 2022 due to a resurgence in COVID restrictions — but the new locations could help maintain high growth rates in the country. In both stores and digital channels, traffic increased approximately 30%.

Marketing 269

Marketing Accessories Channel Operations 269

ROI Revolution

DECEMBER 19, 2022

Welcome to the final edition of our SEO news recap for 2022! With the December 2022 Helpful Content Update , the system now covers all languages globally. If you’re interested in learning 2022’s most popular searches by Google users, check out Google’s “Year in Search 2022.”

SEO 78

SEO Blog Document Recommendation 78

Retail TouchPoints

JANUARY 4, 2024

Consumers responded to steep discounts in key ecommerce categories, including electronics, where discounts peaked at 31% off listed prices (versus 25% in 2022); toys ( 28% versus 34% last year); and apparel ( 24% versus 19% ). of online sales, up from 47% in 2022. November’s sales total of $123.5 billion topped December’s $98.6

Social Media 257

Social Media Payments Payment Services Toys 257

ChannelAdvisor

DECEMBER 22, 2021

But, as 2021 winds down, it’s time to think about the bigger picture and look at what we’ve seen and learned in e-commerce as we head into 2022. Trends for 2022. This means diversifying where you receive your supply, which channels you are selling on, which regions/countries you are reaching and what fulfillment options you offer.

eCommerce 94

eCommerce Shipping Costs Fulfillment Supplies 94

Ecommerce Platforms

JANUARY 30, 2022

ShipBob Reviews (Jan 2022) – The Ultimate Order Fulfillment Solution? ShipBob vs Deliverr (Jan 2022): Choosing the Best Ecommerce Shipping Option. ShipBob vs ShipMonk (Jan 2022): A Complete Comparison. Shopify Fulfillment Review (Jan 2022): A Network for Fast, Low-Cost Shipping With Superior Merchant Branding.

Small Business Retail 104

Small Business Retail Fulfillment Shipping Costs Merchant Services 104

Forrester eCommerce

DECEMBER 28, 2022

The reality is that Twitter has never been a critical media channel in the overall media mix, comprising just 1.3% of 2022 digital ad spend based on Forrester’s 2022 Advertising Forecast, US. The advertising community is giving Twitter more oxygen than it deserves since Elon Musk took over.

Channel 195

Channel Customer 195

GetElastic

APRIL 7, 2022

Shoptalk was back in 2022, a four-day event that's has been dubbed the 'biggest retail conference of the year.' This post will run through some key takeaways and predictions about the future of retail that were making waves at Shoptalk 2022.?. This problem is twofold, first is the speed of adoption of new channels and experiences.

Customer Loyalty 147

Customer Loyalty Channel Events Technology 147