Wiser

DECEMBER 20, 2023

Analyzing the holiday retail trends of 2023 can illuminate the path forward for brands and retailers and clarify the steps they need to take to stay competitive. Data can help identify the promotional strategies that resonated with consumers, the products that flew off the virtual shelves, and the ones that didn’t.

Retail 147

Retail Shipping Costs Leisure Gifts 147

Retail TouchPoints

DECEMBER 23, 2022

Forrester predicts retailers, which are already facing operational and supply chain challenges, will react to the uncertainty in 2023 by shifting to managing rising costs by rolling back offers such as free returns or delivery, and investing in optimization technologies such as order management systems. Retail is already changing.

eCommerce 261

eCommerce Shipping Costs Retail Recommendation 261

GetElastic

FEBRUARY 7, 2023

Each year Gartner makes market predictions and recommendations based on research and trends. Virtual assistants are also becoming popular for B2C brands for tasks such as capturing leads, product recommendations and product demos. You can read the full report on Gartner's 2023 predictions here.

Consumer 148

Consumer Demo Improvements Customer Experience 148

Retail TouchPoints

FEBRUARY 28, 2024

Brands also can improve search results using the solution’s AI-powered vector search capabilities, and more easily personalize product recommendations and visual discovery to support cross-selling and upselling. million in April 2023 and purchased the Boardriders group of board sports brands the same month.

Recommendation 269

Recommendation Online Retail Technology Improvements 269

Sailthru

JANUARY 19, 2023

It has never been more difficult, nor more important to stay one step ahead of evolving consumer habits. There’s little doubt that marketers have another challenging year ahead as they try to grow revenue and build lasting relationships with their customers set against constricted consumer spending.

Consumer 78

Consumer Marketing Customer Loyalty Channel 78

ChannelAdvisor

NOVEMBER 8, 2023

What do consumers want? Brands and retailers spend their whole careers chasing down answers to these questions — but we’ve revealed them in our 2023 global online survey results. Consumer electronics buyers are the most savvy shoppers, as an astounding 91% visit two or more sites before purchase. Our recommendation?

Consumer 52

Consumer eCommerce Consumer Electronics Multichannel 52

Retail TouchPoints

FEBRUARY 5, 2024

Consumers can use ChatGPT to describe their specific home design needs and receive customized recommendations, for example, “Show me a cozy living room layout for a small apartment with the use of sustainable materials.” omnichannel presence in April 2023 , the same month the retailer debuted a virtual interior design service

Omnichannel 279

Omnichannel Recommendation Improvements Marketing 279

Retail TouchPoints

APRIL 11, 2024

In a recent study sponsored by Nvidia, 69% of retailers that used AI in 2023 reported that it increased revenues, and 72% said it reduced operating costs. But while AI is already delivering big changes to retailers’ bottom lines, it hasn’t yet truly transformed the way consumers shop. That will happen this year.

Retail 290

Retail Mobile Consumer Operations 290

Retail TouchPoints

APRIL 18, 2023

Today’s consumers move across digital, physical and social platforms with ease, switching from browsing, researching and buying in seconds. As shopping journeys become increasingly complex, it’s harder for brands to put themselves in front of their consumers at exactly the right moment. Shopping is everywhere.

Merchant Services 288

Merchant Services Payment Services Social Media Retail 288

Retail TouchPoints

JANUARY 5, 2024

Zero-party data is information consumers intentionally share with a brand, e.g. when taking a quiz, while first-party data is collected by the brand from interactions with its own customers. Being hyper-personalized is about making the right recommendations at the right time.”

Recommendation 306

Recommendation Consumer Information Customer 306

UpSellIt

AUGUST 23, 2023

With ever-evolving technologies and shifting consumer behaviors, it’s crucial to implement effective targeting tactics to maximize your sales potential. In this blog, we present ten innovative ecommerce targeted tactics that will dominate the landscape in 2023 and 2024, helping businesses thrive in the competitive digital marketplace.

eCommerce 131

eCommerce Recommendation Omnichannel Customer Data 131

Retail TouchPoints

MARCH 15, 2023

Grove Collaborative has introduced Grove Wellness, a product hub featuring a personalization engine designed to sharpen recommendations around consumers’ evolving health and wellness needs. Our mission has always been to make consumer products a positive force for human and environmental health.

Beauty and Health 306

Beauty and Health Consumer Recommendation Improvements 306

lateshipment

OCTOBER 12, 2023

This also says a lot about your consumer behavior. And how countdowns, banners, and pop-ups affect your consumer behavior. Send out various coupons and offers and personalize recommendations for them during the holiday season also. These insights can further be used to re-target them or later during the Christmas holidays.

Shipping Costs 130

Shipping Costs X-cart Shipping eCommerce 130

Retail TouchPoints

JANUARY 5, 2023

Although there are signs that inflation is easing, higher prices and an uncertain economy continue to impact consumer behavior. Although many customers are “brand loyal,” given the economic environment, stressed consumers nowadays will most often make retailer and product choices with price as the main factor. Today’s Consumer Mindset.

Shipping Costs 290

Shipping Costs Merchant Services Channel Consumer 290

UpSellIt

JANUARY 25, 2023

Website personalization is the talk of the marketing industry in 2023. With 80% of consumers choosing brands that provide personalized customer experiences, it’s crucial to continually evolve your marketing strategy to ensure your customers are getting the most tailored experience possible.

Omnichannel 78

Omnichannel Recommendation Information Consumer 78

UpSellIt

JANUARY 25, 2023

Website personalization is the talk of the marketing industry in 2023. With 80% of consumers choosing brands that provide personalized customer experiences, it’s crucial to continually evolve your marketing strategy to ensure your customers are getting the most tailored experience possible.

Omnichannel 78

Omnichannel Recommendation Information Consumer 78

Retail TouchPoints

JANUARY 12, 2024

Source: Statista This forecast highlights the tremendous potential and increasing influence of social media platforms as key drivers of consumer purchasing behavior. Throughout 2022 and 2023, Facebook continued to maintain its prominent position as the leading social advertising platform across all ecommerce sectors.

Social Media 320

Social Media Beauty and Health Multichannel eCommerce 320

Retail TouchPoints

AUGUST 9, 2023

Financial services and POS solution Square has launched a new consumer-facing app that lets customers search, discover and book appointments with beauty and personal care professionals. The Square Go app, available for free for both consumers and businesses, is currently available in the U.S. for iOS devices.

Books 245

Books Merchant Services Payment Services Customer 245

lateshipment

JANUARY 17, 2023

Moving onto 2023, we need to draft our plans early to reach our goals for the year. Before we get started with the CX trends you must be aware of/ implement in 2023, let’s revisit things a little. . 6 E-commerce CX Trends to Look out for in 2023. Still haven’t gotten back from a much-needed break after a busy holiday season?

eCommerce 130

eCommerce Merchant Services Omnichannel Customer Experience 130

Retail TouchPoints

APRIL 24, 2023

retail social commerce projected to reach $80 billion by 2025, according to Insider Intelligence , more consumers, especially Gen Z and millennial shoppers, are turning to creators to help with their purchase decisions. And we’ll continue to see a sizable and growing number of consumers shop in-store from creator recommendations.

Social Media 289

Social Media Electronics Accessories Clothing 289

MagentoBrain

JUNE 11, 2023

Are you curious about what will be the top-selling items on Facebook Marketplace in 2023? we analyzed market trends and consumer behavior to bring you insights into the top 10 selling items on Facebook Marketplace in 2023. What is Facebook Marketplace? Why Facebook Marketplace?

Beauty and Health 59

Beauty and Health Outdoor Food and Beverages Clothing 59

Retail TouchPoints

AUGUST 17, 2023

This news follows Grove’s earnings results for Q2 2023, which ended June 30, 2023, and includes a 16.6% In May 2023 the company launched Grove Wellness, a product hub that offered consumers personalized product recommendations, including third-party brands, based on their unique health and wellness needs.

Recommendation 245

Recommendation Marketing Improvements Management 245

Retail TouchPoints

JANUARY 13, 2023

With my background in business and economics, here’s what I would recommend for boosting your top line and bottom line this year. How to Maximize Your Top Line in 2023 . In periods of soaring inflation, consumers look to buy products they truly need. Introduce buyers to the right product at the right time.

Shipping Costs 289

Shipping Costs Retail Recommendation Consumer 289

Retail TouchPoints

APRIL 12, 2024

Additionally, the newsletter will spotlight events at local retail stores, weather updates and gear tips, along with Brooks-sponsored content such as in-depth looks at new product launches and brand initiatives as well as recommendations on community retailers. “We

Outdoor 147

Outdoor Events Supplies Recommendation 147

Retail TouchPoints

AUGUST 7, 2023

To get treatment, consumers can visit the Amazon Clinic web page or access it on the Amazon mobile app; compare response times and prices from multiple telehealth provider groups; complete an intake form; and connect with their chosen provider.

Shipping Costs 245

Shipping Costs Subscription Shipping Mobile 245

Retail TouchPoints

JANUARY 19, 2024

Additionally, the lab will explore ways to deepen customer connections and further personalize the Shipt experience, building on offerings like the “Cool Finds” program that helps customers discover shopper-recommended products such as pumpkin spice cereal and pizza cupcakes.

Fulfillment 147

Fulfillment Games Recommendation Operations 147

Retail TouchPoints

APRIL 4, 2024

For $179 , Costco members will receive three months of clinical consultation, a nutritional guide and recommendations, and the ability to message with their clinician outside of scheduled appointments. “We Costco and Sesame first partnered in September 2023 to offer warehouse club members discounts on health care.

Recommendation 147

Recommendation Operations Other Customer Experience 147

Retail TouchPoints

AUGUST 24, 2023

As retailers gear up for the 2023 holiday shopping season, predicted to be another big year, expect generative AI to influence consumer shopping and buying decisions. It’s also accelerating the creation of virtual and augmented reality experiences, allowing consumers to interact with products in their environments.

Toys 246

Toys B2C Social Media Accessories 246

Omnisend

FEBRUARY 9, 2023

Reading Time: 6 minutes 2022 was an interesting year, revealing the start of challenges that are expected to continue through 2023. Among these challenges are war, global inflation, continued threats of a recession deep into 2023, and, for marketers, increased costs of digital advertisements with lower performance than previous years.

Hobbies 88

Hobbies eCommerce Marketing Leisure 88

Retail TouchPoints

OCTOBER 18, 2023

But now, Melissa & Doug is taking the reins of the experience and using its first flagship store to fully immerse consumers into its world of play. 6, 2023, just ahead of the holiday shopping rush. It also has grown consistently thanks to an expansive wholesale network and presence on Amazon.

Toys 262

Toys Arts Consumer Events 262

ChannelAdvisor

JANUARY 19, 2023

This is the final installment in a three-part blog series on the 3 Global E-Commerce Tactics to Address for Success in 2023. Check out the first installment on adapting to changing consumer behavior and the second on increasing product visibility and shoppability to learn more. We recommend that you: Lean into personal relationships.

eCommerce 59

eCommerce Consumer Download Games 59

Retail TouchPoints

JANUARY 4, 2023

While consumers enjoy the benefits of shopping online, they often find the experience uninspiring and lacking a certain je ne sais quoi that accompanies shopping at their favorite stores in person. Ecommerce sites can now highlight products in new and interactive ways that make the discovery process more fun for consumers.

eCommerce 302

eCommerce Omnichannel Comparison Shopping Recommendation 302

Omnisend

JULY 23, 2023

Reading Time: 8 minutes 2023 was subject to a lot of speculation, much of it negative thanks to a number of challenges that emerged last year. Consumers are still shopping, but they’re doing so with more caution. In fact, in the first half of 2023, automated emails made up 46.9% The result? “At of email orders but only 2.6%

Food and Beverages 78

Food and Beverages Marketing eCommerce Books 78

Ecommerce Platforms

APRIL 19, 2023

Introduced by Shopify in 2020, the email app provides ecommerce business owners with a straightforward and streamlined way to connect with consumers through branded and transactional marketing emails. Shopify Review 2023 – Pros, Cons, and Is It Right for Your Business? Further reading ? What is Shopify and How Does Shopify Work?

Shopify 104

Shopify Merchant Services POS eCommerce Platforms 104

Retail TouchPoints

MAY 22, 2023

With the exception of 2020, the total number of shoplifting complaints across New York City’s five boroughs has increased every year since 2018 — although there are signs that this tide is turning in 2023. However, there is encouraging news — for the first time since the pandemic, retail theft has begun to decline in Manhattan.

Small Business Retail 279

Small Business Retail Retail Events Operations 279

Retail TouchPoints

JANUARY 15, 2024

Artificial intelligence dominated headlines and water cooler conversations in 2023, and 2024 is looking to be no different (if the conversations and showcases at CES and NRF’s Big Show are any indication). 2023 was a period of experimentation for retailers, and many invested dollars learning where generative AI could have the biggest impact.

Retail 312

Retail Customer Experience Technology Operations 312

Omnisend

OCTOBER 4, 2023

Get consumer insights. It can also increase the chances of your clients buying from you again or recommending you to others. Adhere to the consumer protection laws and regulations in your country or region. Cancellation confirmation emails can persuade customers to complete their purchase after all. Gain competitive advantage.

Merchant Services 147

Merchant Services Payment Services Shipping Costs eCommerce 147