Forrester eCommerce

AUGUST 8, 2023

Planning season is the perfect time for B2B revenue engine leaders to address common challenges, share functional insights and competencies, and build a customer-obsessed growth strategy.

B2B 369

B2B Marketing Customer 369

Forrester eCommerce

MARCH 28, 2024

My recent analysis of Forrester’s Marketing Survey, 2024, reveals that growing organizations face many of the same challenges as organizations with no growth, but they order their marketing priorities differently.

B2B 403

B2B Marketing Other 403

FastSpring

APRIL 17, 2024

Ready to join the leading conference for B2B SaaS founders, operators and investors from pre-seed to series C? If so, join FastSpring at SaaStock USA 2024 at Booth S5! SaaStock USA 2024 will bring together over 1,500 SaaS leaders for three days of actionable content, business development, networking, team-building, and fun.

Payment Services 133

Payment Services Merchant Services Demo Workshop 133

Forrester eCommerce

FEBRUARY 27, 2024

Regional cross-border payment infrastructures are proliferating, and business customers now have richer payment rail choices. This has enabled fintech firms to deepen their market penetration. In response, banks are playing a game of competition, collaboration, and, sometimes, acquisition.

B2B 391

B2B Marketing Banking Games 391

Forrester eCommerce

JULY 31, 2023

Data deprecation is well under way, and it’s interfering with frontline B2B marketing programs. Google plans to deprecate third-party cookies for 1% of Chrome users in Q4 2024, and it has plans to phase out third-party cookies completely beginning in Q3 2024.

B2B 195

B2B Marketing 195

Retail TouchPoints

MARCH 19, 2024

If Newton’s third law (“For every action there is an equal and opposite reaction”) holds true in marketing in 2024, we’re going to see some incredible creativity. But I believe that 2024 will also provide many reminders of the power of effective, empathetic, truly human storytelling that cuts through the AI homogeneity.

B2C 249

B2C Multi-channel B2B Marketing 249

Forrester eCommerce

OCTOBER 24, 2023

In 2024, the APAC region will see a significant amount of change driven by generative AI. Learn more in our 2024 APAC predictions.

B2B 392

B2B Customer Marketing 392

Practical eCommerce

APRIL 23, 2024

This week's updates address product images, live streaming, B2B, logistics, cross-border payments, and more. The post New Ecommerce Tools: April 23, 2024 appeared first on Practical Ecommerce.

eCommerce 87

eCommerce B2B 87

Forrester eCommerce

APRIL 12, 2024

This blog post is a brief overview of the 2024 B2B Summit North America session, "Building a Connected Messaging Team That Drives Alignment," where VP, Principal Analysts Barry Vasudevan and Ian Bruce will discuss current state of B2B messaging, companies that get it right, and how to build your connected messaging team.

B2B 264

B2B Blog Marketing 264

Forrester eCommerce

JANUARY 4, 2024

Recently, Forrester hosted predictions events across Delhi, Bangalore, and Mumbai to discuss what awaits business leaders in 2024, providing me with the opportunity to connect with many of the 250+ CXOs who attended. A few key topics bubbled up to the top and genAI, not surprisingly, was one of them.

Events 251

Events Other Customer Experience B2B 251

Practical eCommerce

APRIL 2, 2024

New merchant tools this week address customer engagement, B2B payments, product discovery, digital marketing, fraud prevention, post-purchase solutions, and more. The post New Ecommerce Tools: April 2, 2024 appeared first on Practical Ecommerce.

Merchant Services 89

Merchant Services eCommerce B2B Marketing 89

Practical eCommerce

MARCH 4, 2024

This installment of our weekly rundown includes tools for generative AI, cross-border payments, recommerce, email marketing, shopping carts, B2B, customer management, and more. The post New Ecommerce Tools: March 4, 2024 appeared first on Practical Ecommerce.

eCommerce 107

eCommerce Shopping Carts B2B Management 107

Practical eCommerce

MARCH 18, 2024

This week: payment platforms, smart search, B2B commerce, resale programs, anti-fraud tools, logistics, customer experience platforms, and more. The post New Ecommerce Tools: March 18, 2024 appeared first on Practical Ecommerce.

eCommerce 88

eCommerce B2B Customer Experience Customer 88

365 Retail

APRIL 10, 2024

Cybersecurity takes centre stage as top IT security experts unveil the latest in threat management, while panels on AI and data analytics highlight the cutting-edge of backend technologies and B2B IoT applications. The post DSS Europe 2024: The Digital Signage Revolution appeared first on Retail News and Events.

Events 104

Events Arts B2B Management 104

Forrester eCommerce

AUGUST 1, 2023

If you are like most B2B marketing leaders, 2024 will challenge you to drive predictable growth in unpredictable times.

B2B 195

B2B Marketing Customer 195

Digital Doughnut

MARCH 18, 2024

The biggest challenge facing B2B marketers in 2024 is generating high quality leads. And the problem is getting worse.The biggest challenge facing B2B marketers in 2024 is generating high quality leads. And the problem is getting worse.

B2B 52

B2B Marketing 52

FastSpring

FEBRUARY 8, 2024

Explore the Power of Changelog Integration in Our Documentation Navigating the Tax Landscape: Key Changes That Demand Your Attention in 2024 Quarterly B2B Onboarding Update: Your Complete Guide to Seamless Transactions! The post FastSpring Support: 2024 Q1 Updates From Customer Support appeared first on FastSpring.

Merchant Services 78

Merchant Services Payment Services Customer Document 78

FastSpring

APRIL 23, 2024

Instead, the company bills itself as billing and financial operations for B2B SaaS, and the featureset is much more focused on back-end operations. Third-party integrations for recurring billing software, accounting, and more. Maxio (Formerly Chargify and SaaSOptics) Maxio is neither an MoR nor a payment gateway.

Payment Services 78

Payment Services Merchant Services Payments Subscription 78

Retail TouchPoints

NOVEMBER 13, 2023

One aspect of this expanded growth story is Brooklinen’s growing store count: the company has nine to date, with plans to “thoughtfully grow” its fleet by the end of 2024. RTP: What have been your strategic areas of focus through 2023 and how will they drive your priorities in 2024?

Omnichannel 255

Omnichannel B2B Channel Customer 255

Forrester eCommerce

APRIL 17, 2024

In our 25-criterion evaluation of Workday services providers, we identified the most significant ones and researched, analyzed, and scored them. This blog introduces you to the report on how each provider measures up and helps enterprise technology leaders select the right one for their needs.

Technology 251

Technology Blog Financial Services Banking 251

Forrester eCommerce

MARCH 11, 2024

Join us in Nashville in June to learn how to harness the power of humans and AI to deliver differentiated experiences that drive loyalty and growth.

Customer Experience 409

Customer Experience B2B Consumer Management 409

Forrester eCommerce

FEBRUARY 22, 2024

During the Predictions 2024 webinar, we got a lot of great questions around how genAI will affect customer-facing functions like marketing, CX, and sales. Check out our answers.

Webinar 434

Webinar Marketing Customer Customer Experience 434

GetElastic

NOVEMBER 9, 2021

Based on evidence from 2021’s State of Digital Commerce Report, and 2020’s B2B Digital Commerce research, the survey examines digital commerce through the lens of multiple verticals and business models. By 2024, 15% of B2B organizations will use digital commerce platforms to support both their customers and sales reps in all sales activities.

B2C 146

B2C B2B Customer Retention Subscription 146

ESW

MAY 17, 2023

Brands can and should consumerise B2B experiences and enable online business shopping that’s as easy and convenient as a DTC channel. However, many B2B sellers have continued to advertise and sell products in a traditionally analogue way. The landscape is quickly changing to make B2B ecommerce buying the norm.

B2B 78

B2B Payment Services Consumer Electronics Payments 78

Retail TouchPoints

APRIL 17, 2024

Within the world of B2B and B2C commerce, where understanding consumer behavior is key, this change has spurred a quest for innovative solutions. The convergence of gen AI and retail isn’t a response but a transformation reshaping how B2B and B2C commerce leaders decipher user intent in 2024 and beyond.

Social Media 273

Social Media B2C B2B Customer Data 273

365 Retail

JANUARY 27, 2024

LG Electronics (LG) is set to unveil its innovative cloud solution platform, LG Business Cloud, at Integrated Systems Europe (ISE) 2024. At CES 2024, LG CEO William Cho highlighted the B2B business as LG’s new growth engine, noting that the company will expand its product portfolio to include even more innovative, customer-driven solutions.

B2B 52

B2B Events Electronics Arts 52

GetElastic

SEPTEMBER 2, 2021

While I had some exposure to eCommerce in my past, specifically when I managed the Lenovo account as consultant, I constantly find myself internalizing how eCommerce impacts B2B account managers. Market Trends in B2B eCommerce. Time = Money. Source: J.D.

B2B 141

B2B Management eCommerce B2C 141

365 Retail

MARCH 19, 2024

Out of the 500 surveyed B2B buyers, 83% said that they would abandon an e-commerce purchase if no payment terms were offered at checkout, meaning that B2B sellers failing to offer payment terms are missing out on capturing new business and revenue growth.

eCommerce 52

eCommerce Payments B2B Merchant Services 52

Retail TouchPoints

JANUARY 8, 2024

Why Retailers must Prioritize Loss Prevention in 2024 There’s no doubt that loss prevention will be a major priority for retailers of all sectors in 2024. As a result, retailers must ensure their 2024 loss prevention plans incorporate an omnichannel approach that considers all avenues for loss.

Recommendation 229

Recommendation Omnichannel Shipping Costs eCommerce 229

CPC Strategy

JANUARY 25, 2024

Social How the LinkedIn Algorithm Works [2024 Changes & Updates] By Emily Sullivan Jan 26 2024 LinkedIn bills itself as “the world’s largest professional network” — and they have the numbers to prove it. For that reason, someone like a B2B marketer will have an easier time reaching the other members of the B2B industry.

Social Media 52

Social Media Blog B2B Other 52

Pivotree Blog

JANUARY 11, 2024

Experts in digital commerce, supply chain and data management demonstrate their award-winning technologies, paving the way for retail success in 2024 TORONTO–(BUSINESS WIRE)– Pivotree Inc. Fluent Commerce works with organizations such as JD Sports, L’Oréal, Prada Group, Aldo, LVMH, Dulux and Kingfisher.

Fulfillment 52

Fulfillment B2B Supplies B2C 52

Forrester eCommerce

SEPTEMBER 20, 2023

And get a first peek at what we'll cover in our 2024 predictions. We made bold calls for 2023. Did they come true? Discover the accuracy of Forrester's Predictions 2023.

Customer Experience 411

Customer Experience B2B Customer Marketing 411

Retail TouchPoints

JANUARY 9, 2024

As the Head of Supply Chain for Alibaba ‘s North America B2B business, Yikun Shao is right in the thick of it. How did you see that conversation shift in 2023, and where do you think it’s headed in 2024? RTP: What are the biggest challenges merchants should be prepared for in 2024 with regard to the supply chain.

Supplies 251

Supplies Shipping Costs Small Business Retail Recommendation 251

Forrester eCommerce

SEPTEMBER 3, 2023

Many of the signals we normally use to plan for the coming year are pointing in ambiguous, counterintuitive, or contradictory directions. But submitting to excessive caution would be a mistake.

B2B 411

B2B Operations Customer Marketing 411

Mi9

NOVEMBER 7, 2023

FORT LAUDERDALE, FLORIDA, November 7 , 2023 – Mi9 Retail, a leading provider of end-to-end retail solutions, is proud to announce that a trusted leader in the refurbished electronics market, has been ranked fourth in Newsweek’s prestigious “America’s Best Online Shops 2024” survey (in the electronics category).

eCommerce Platforms 40

eCommerce Platforms Online Retail eCommerce Electronics 40

Omnisend

DECEMBER 12, 2023

Below are a few factors influencing open rate benchmarks: Type of industry: Apparel, B2B/B2C, Cosmetics, Travel, Books, Food, etc., For example, B2B audiences are most active during business hours before 6 PM, and ecommerce customers are most active during weekends or after business hours. What is a good email open rate 2024?

X-cart 88

X-cart Mobile Improvements Merchant Services 88

Digital Doughnut

JANUARY 12, 2024

But what will 2024 have in store? Now 2023 has drawn to a close, thoughts turn towards the business landscape for the year ahead. Will 2023 leave an indelible mark? Will we see the emergence of new trends across the sales and marketing arenas? And will there be any surprises in store?

Marketing 52

Marketing B2B Operations 52