Forrester eCommerce

OCTOBER 30, 2023

In 2024, software developers will have to adapt to the rise of TuringBots, ajar source, and Backstage in the development cycle. Learn more in our 2024 predictions for software development.

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Retail TouchPoints

MARCH 25, 2024

The Retail TouchPoints team is reporting on all the news breaking before, during and after the Retail Innovation Conference & Expo , taking place June 4-6, 2024, at McCormick Place in Chicago. Are you ready to explore the evolved customer journey? The brand has even ventured into the metaverse to bring its dynamic content to life.

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Retail Article Omnichannel Customer Experience 260

Retail TouchPoints

APRIL 20, 2022

Luxury home brand Brooklinen is planning to triple its brick-and-mortar retail presence, first with the addition of four stores in new markets in 2022 and plans to reach 25 to 30 locations by the end of 2024. Brooklinen’s digital operations remain an important part of the business. ”

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Operations Shipping Costs Omnichannel Customer Data 296

Retail TouchPoints

JANUARY 24, 2024

As 2024 unfolds, the B2B ecommerce sector is undergoing significant transformation driven by technological advancements and shifting buyer behaviors. Navigating digital transformation in 2024’s B2B ecommerce landscape hinges on a deeper comprehension of AI, omnichannel strategies and social commerce.

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B2B eCommerce BigCommerce Omnichannel 263

FastSpring

APRIL 17, 2024

Ready to join the leading conference for B2B SaaS founders, operators and investors from pre-seed to series C? If so, join FastSpring at SaaStock USA 2024 at Booth S5! Since 2016, SaaStock has helped more founders, investors, and operators connect, learn, and grow than any other SaaS conference globally.

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Payment Services Merchant Services Demo Workshop 78

Retail TouchPoints

JANUARY 15, 2024

Artificial intelligence dominated headlines and water cooler conversations in 2023, and 2024 is looking to be no different (if the conversations and showcases at CES and NRF’s Big Show are any indication).

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Retail TouchPoints

DECEMBER 13, 2023

As omnichannel capabilities become table stakes, brands and retailers will think more holistically and intentionally about how technology can support operational efficiency as well as immersive product interaction and brand engagement. For instance, it is much easier for operations to establish and reach success in one facet of the store.

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Retail TouchPoints

MARCH 15, 2024

3, 2024, with $13 billion in net sales, 5% higher than the previous year, and a 2.4% Dick’s plans to open a total of 16 50K stores in 2024, consisting of 12 relocations or remodels and four new stores. Dick’s Sporting Goods posted strong results in fiscal 2023, which ended Feb. increase in comp store sales.

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Sporting Goods Omnichannel Retail Customer Experience 290

Retail TouchPoints

MARCH 7, 2024

next month, with an additional three stores planned for later in 2024. These actions position us into 2024 and beyond for greater focus on our core banners and regions.” Now headed into 2024, we’re targeting roughly 40 store closures, including 15 in the first half.”

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Retail TouchPoints

JANUARY 19, 2024

Best Buy Canada has partnered with Bell Canada to operate 165 stores in malls and smaller and mid-sized communities across the country. The stores are slated to open beginning in the second half of 2024. The stores are slated to open beginning in the second half of 2024.

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Operations Consumer Electronics Telecommunications Electronics 264

Retail TouchPoints

MARCH 18, 2024

Joann expects to expedite the recapitalization process, potentially completing it as soon as late April 2024. Bankruptcy Court for the District of Delaware and is aiming to reduce funded debt on its balance sheet by approximately $505 million. After it emerges from Chapter 11 protection, Joann plans to go private.

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Retail TouchPoints

DECEMBER 12, 2023

and Canada in 2024, including debuts in new markets for the fast fashion retailer. The retailer, which will be focusing the new store openings in the eastern and western regions of both countries, has slated nine debuts for spring 2024: U.S.: Uniqlo will open more than 20 stores in the U.S. Tacoma Mall, Tacoma, Wash.

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Fashion Improvements Marketing Retail 264

Retail TouchPoints

SEPTEMBER 29, 2023

We now have over 1,400 stores and ecommerce sites across 31 countries, and as we head into 2024, we are excited to bring Toys ‘R’ Us to consumers everywhere.” “Since acquiring Toys ‘R’ Us we have increased our global retail footprint by more than 50% with openings in the U.S., UK, India, Dubai and Mexico. Retail Group in a statement.

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Toys Specialty Retailers Games Shipping 299

Groove

DECEMBER 7, 2023

What Do I Need To Know About Etail West 2024? Etail West 2024 is a four-day conference taking place in Palm Springs, California from February 26th through February 29th, 2024 - although the final day is reserved for retailers only. Etail West 2024 is the go-to event for staying on top of the constantly changing eCommerce world.

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Events Social Media Workshop Download 195

Retail TouchPoints

JANUARY 12, 2024

As 2024 advances, the importance and reach of paid social media advertising will only continue to grow. Online retailers operating in these specific sectors in particular should not overlook TikTok’s potential for their advertising strategy. Source: Forbes In 2024, paid social trends will shape the ecommerce landscape.

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Retail TouchPoints

DECEMBER 8, 2023

Dollar General is planning approximately 2,385 real estate projects for fiscal year 2024, including about 800 new store openings (including approximately 30 pOpshelf openings and 15 new stores in Mexico ), along with 1,500 store renovations and 85 store relocations. Vasos called the slowdown “prudent in this environment.”

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Apparel Retail Consumer Customer 264

365 Retail

APRIL 10, 2024

With an impressive line-up of speakers and thought-provoking sessions, DSS Europe 2024 promises to be a must-attend event for anyone involved in the digital signage industry.” The post DSS Europe 2024: The Digital Signage Revolution appeared first on Retail News and Events. Register today at digitalsignagesummit.org.

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Retail TouchPoints

JANUARY 10, 2024

As we step into 2024, the retail industry is poised for a transformative year at brick-and-mortar locations, marked by innovative product trends that marry functionality with aesthetics. where he designed for several major U.S. manufacturers.

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Retail Accessories Presentation Marketing 273

Retail TouchPoints

DECEMBER 8, 2023

29, 2024, a few months prior to Bergh’s departure, which is scheduled for April 26, 2024. Bergh has been elected as Executive Vice Chair of the Levi’s board until his retirement date, after which he will transition to the role of senior advisor until the end of the company’s 2024 fiscal year. board of directors in a statement.

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Travel Omnichannel Consumer Marketing 278

Retail TouchPoints

MARCH 6, 2023

Walmart Health plans to open 28 new locations in 2024, bringing the total number of sites to more than 75 and expanding its footprint into two new states — Missouri and Arizona.

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Electronics Omnichannel Technology Customer Experience 306

Retail TouchPoints

MARCH 29, 2023

Jeff Gennette, Chairman and CEO of Macy’s since 2017, plans to retire in February 2024 after a total of four decades with the retailer. And I’m delighted that Adrian’s role has greatly expanded, leveraging his deep strategic expertise, commitment to omnichannel operational excellence and strong financial discipline.”

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Retail TouchPoints

FEBRUARY 2, 2024

UK-based travel retailer WHSmith is bullish on growth prospects for 2024, with plans to open more than 110 stores this year — and more than 50 of those openings will be in North America.

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Retail TouchPoints

JANUARY 3, 2024

Embracing a New Kind of Returns Strategy For retailers, the way forward involves a dual approach: prioritizing customer needs while harnessing data to improve operational efficiency. Operational aspects of returns are just as crucial. At the heart of this strategy is the analysis of customer return patterns.

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Retail Shipping Costs Improvements Customer Experience 278

Retail TouchPoints

FEBRUARY 26, 2024

Additionally, Sprouts is planning “the first iteration of our new loyalty program,” said Sinclair, testing the program beginning in summer 2024 as it prepares for a full launch in 2025. “This focuses on our Sprouts brand, continuing to deliver growth ahead of company performance and provide customers with products they value and trust.”

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Customer Improvements Marketing Retail 262

Retail TouchPoints

MARCH 26, 2024

Academy Sports + Outdoors will open up to 17 new stores during its 2024 fiscal year, which began Feb. The retailer currently operates 283 stores across 18 states. The first two stores are in the Raleigh suburb of Knightdale, N.C., which opened on March 22, and the Indianapolis-area Greenwood, Ind., slated to open April 12.

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Outdoor Apparel Operations Retail 264

Retail TouchPoints

MARCH 3, 2023

Best Buy is planning to evolve its operating model with a greater emphasis on smaller stores as the retailer plans to close 20 to 30 large-format stores, implement eight experiential store remodels and open approximately 10 additional outlet stores over the coming year. Comparable sales fell 9.3% as overall revenue dropped to $14.7

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Operations Omnichannel Technology Improvements 299

Retail TouchPoints

APRIL 9, 2024

The streetcar, which is embellished with cherry blossoms and Shein branding, will be in operation until May 10, 2024, serving as what the company described as “a moving billboard” designed to “capture the city’s attention.”

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Fashion Travel Gifts Operations 264

Retail TouchPoints

APRIL 12, 2023

In fact, results from Retail TouchPoints’ latest Store Design & Experience Survey revealed that 58% of respondents plan to remodel and/or renovate a minimum of 11% of their store footprint through 2024. Leap is helping these brands rise to the occasion by leveraging its strategic relationships with operators.

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Operations Omnichannel Customer Experience Consumer 334

Retail TouchPoints

JANUARY 11, 2024

13 to 16, 2024. Spotlights on Supply Chain, Sustainability and RMNs New at the 2024 event is the retailer-only Supply Chain 360 Summit being held on Sunday, Jan. Tens of thousands of retail professionals from all over the world will fill New York City’s Javits Center for Retail’s Big Show from Jan.

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Workshop Supplies POS Presentation 275

Groove

FEBRUARY 27, 2024

approaching 200 to 250 million in 2024." - Dave Santiago, 00:03:40 "It's a really cool role to play because it's never dull. He is also a skilled negotiator and communicator who has closed multi-million dollar deals with Fortune companies and built high-performance teams.

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eCommerce Apparel Operations Multi-channel 195

Retail TouchPoints

MARCH 14, 2024

stores in 2024 as it seeks to streamline its operations. The footwear retailer, which currently operates 41 stores in the U.S As part of its turnaround strategy, Allbirds will focus on refreshing its product line, with delivery of new products slated for Q2 2024. Allbirds will close 10 to 15 underperforming U.S.

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Operations Marketing Consumer Retail 278

Retail TouchPoints

OCTOBER 16, 2023

In yet another sign of the triumph of streaming, Best Buy will reportedly stop selling physical DVDs in-store and online beginning in 2024, according to CNBC and other media outlets. The retailer will continue to sell DVDs and Blu-Ray discs through the 2023 holiday season.

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Shipping Consumer Retail Other 264

Algopix

OCTOBER 27, 2023

As we approach 2024, it’s essential for both established and aspiring eCommerce sellers to stay ahead of the curve by anticipating and preparing for the upcoming trends that will shape the industry. Augmented Reality (AR) Shopping Experiences In 2024, Augmented Reality (AR) is set to revolutionize the way consumers shop online.

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eCommerce Payment Services Cryptocurrencies Shipping Costs 119

Retail TouchPoints

MARCH 13, 2024

The trend of a cautious yet resilient consumer has continued into the early stages of 2024, with high-ticket luxury and department store industries underperforming sectors that sell necessities — online retail, discount/club, automotive and grocery. Full-service restaurants are trailing their limited-service peers.

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Multi-channel Payment Services Automotive Consumer 264

Forrester eCommerce

FEBRUARY 12, 2024

We recently published the Forrester Tech Tide: Enterprise Localization Technologies, Q1 2024, to help leaders in revenue operations, marketing, product, digital, content, and customer experience shape their firm’s investment approach. Do you want to grow? If so, you should review your localization tech stack. A Rising […]

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Technology Customer Experience Operations Marketing 306

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

As we step into 2024, the retail sector is undergoing significant transformations in technology, supply chain dynamics, and consumer behavior. In 2024, we can see the following trends are poised to reshape the retail landscape, providing insights to keep your business ahead of the curve.

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Payment Services Retail Supplies Omnichannel 98

Retail TouchPoints

MARCH 27, 2024

The apparel retailer currently operates 84 stores across the country. Untuckit will open at least 14 new brick-and-mortar locations this year, with the first seven set to open by May in California, New York, New Jersey, Florida and Georgia, according to multiple media reports.

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Apparel Gifts Payment Services Recommendation 263