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Our Reflections on SAP Sapphire 2023

Forrester eCommerce

SAP estimates 80% of B2B transactions will happen via digital channels by 2025 […] This year “Digital” and “AI” were the two keywords used in almost every presentation, sometimes maybe abused. Two things caught our attention: Digital hubs as a business enabler.

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Starbucks Names First North America CEO, Doubles Green Store Count as Growth Push Continues

Retail TouchPoints

Starbucks Aims for 10,000 Greener Stores by 2025 The company also is pushing forward on its sustainability commitment with the certification of 6,091 Greener Stores, marking a near doubling of that model’s store count in the past year. Ultimately, Starbucks is aiming to have 10,000 Greener Stores certified globally by 2025.

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Reports: Chinese Ecommerce Player Pinduoduo Launches U.S. Site

Retail TouchPoints

Both of Pinduoduo’s larger rivals already have several channels for tapping global markets. trillion by 2025, the entire retail sector has been buffeted by slowdowns caused by COVID-19 and other macro events. While GlobalData forecasts that the Chinese ecommerce market will reach $3.3

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How Retailers Can Use AI to Improve Customer Experience and Build Trust

Retail TouchPoints

Additionally, global ecommerce spending could surpass $7 trillion as early as 2025. They are an excellent way for businesses to provide around-the-clock self-service across all digital channels and customer service at scale. In the U.S., ecommerce spending is estimated to reach $1.7

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Ralph Lauren to Open 250 Stores Over the Next Three Years

Retail TouchPoints

19 investor day, Ralph Lauren revealed that its growth plans through 2025, which will include opening 250 stores globally. At its Sept. The brand has exited two-thirds of its department store presence in the U.S. and reduced off-price exposure by 26% , but it has also opened 450 new global standalone stores and concessions.

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True Religion Aims to Triple Online Revenues with the Help of New Ecommerce SVP

Retail TouchPoints

“His customer-first vision combined with broad expertise in performance marketing, customer acquisition and loyalty will be critical to True Religion’s goal of tripling online revenues and achieving 50% ecommerce sales penetration by 2025.”. McCabe replaces Angela Clark, who is now heading digital transformation for Patagonia.

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Drew Barrymore Joins Grove Collaborative as Sustainability Advocate

Retail TouchPoints

The certified B Corp retailer, which has a goal of being 100% plastic-free by 2025 , will deploy Barrymore for its first multi-channel brand campaign, “Wish-cycling,” which seeks to debunk the myth that plastic recycling can provide a solution to the environmental crisis plastic represents.