Retail TouchPoints

OCTOBER 5, 2023

Luxury travel retailer DFS Group is planning to open DFS Yalong Bay, a retail and entertainment destination, in Sanya, Hainan, China by 2026. China has plans to make Hainan a tax-free zone , and this mall will be DFS Group’s first property in mainland China (the company operates venues in Hong Kong and Macau).

Food and Beverages 251

Food and Beverages Travel Retail Jewelry 251

Retail TouchPoints

FEBRUARY 17, 2023

The RealReal will cut operating costs through layoffs and store closures, with plans to eliminate 230 positions, or 7% of its workforce, according to a filing with the Securities and Exchange Commission. secondhand market is projected to double between 2022 and 2026 , reaching $82 billion , according to research by ThredUP.

Payment Services 304

Payment Services Payments Accessories Operations 304

Retail TouchPoints

JULY 5, 2022

The brand already operates nearly 40 stores and three local-language websites in France, Germany, Ireland, the Netherlands, Norway, Sweden, Switzerland and the UK, but Spain will be the first new European country lululemon has moved into since 2019.

Operations 287

Operations Retail Marketing 287

Retail TouchPoints

APRIL 11, 2022

The company — which operates 650 locations under the DSW Designer Shoe Warehouse and The Shoe Company banners —announced plans to nearly double sales of its owned brands, from 19% of the business to one-third by fiscal 2026 (the fiscal year ending January 30, 2027).

Sporting Goods 300

Sporting Goods Accessories Supplies Apparel 300

Retail TouchPoints

FEBRUARY 22, 2023

Target will expand its next-day delivery capabilities by investing $100 million in its sortation center network to open six additional facilities by 2026. The retailer is aiming to operate more than 15 sortation centers across the country to enable flexible and efficient last mile options that build on its store-as-hub strategy.

Fulfillment 250

Fulfillment Order Fulfillment Operations Technology 250

Retail TouchPoints

MARCH 15, 2024

The retailer also will begin construction on a new regional distribution center scheduled to open in 2026. Dick’s also is expanding its Golf Galaxy banner stores, with plans to remodel five stores into Golf Galaxy Performance Centers along with five new Performance Centers.

Sporting Goods 283

Sporting Goods Omnichannel Retail Customer Experience 283

Retail TouchPoints

APRIL 27, 2023

Additionally, the retailer is expanding its next-day delivery capabilities through the a $100 million investment in its sortation center network , with plans to open six additional facilities by 2026.

Food and Beverages 255

Food and Beverages Omnichannel Fulfillment Operations 255

Retail TouchPoints

MARCH 21, 2023

The plan to do that — dubbed “Lace Up” — will include simplifying operations and investing in “core banners and capabilities.” As of the end of January 2023, the company operated 2,714 stores across 29 countries in addition to 159 franchise stores in the Middle East and Asia. Comparable store sales in the quarter grew by 4.2%

Operations 257

Operations Omnichannel Presentation eCommerce 257

Retail TouchPoints

MAY 9, 2023

The retailer also is investing in ways to keep its operations agile. Walmart plans to introduce automation at nearly two-thirds of its stores and aims to have approximately 55% of its fulfillment center volume move through automated facilities by the end of fiscal 2026.

Fulfillment 254

Fulfillment Improvements Customer Experience Operations 254

Retail TouchPoints

APRIL 18, 2024

Retailers then began to focus on improving operational efficiencies and the shopper experience to support the company’s strategy. A technology-first mentality fosters a culture of innovation by challenging everyone in the retail organization to envision new ways in which technology can improve either the customer experience or operations.

Technology 254

Technology Retail White Paper Fulfillment 254

Retail TouchPoints

APRIL 10, 2023

To do that will take a years-long effort, already underway, to break down data silos and transform the company’s global operations. “As Now we have a lot more owned-and-operated stores, and when you build a system to target mostly wholesale, that’s a whole different level of transactions than if you have your own stores.

Jewelry 240

Jewelry Omnichannel Operations Technology 240

Retail TouchPoints

JUNE 21, 2023

The TLMD debut is part of Target’s stores-as-hubs strategy and aligns with the retailer’s February 2023 announcement that it would invest $100 million to expand its sortation network to more than 15 facilities by 2026.

Marketing 294

Marketing Other Customer Customer Experience 294

Retail TouchPoints

SEPTEMBER 29, 2022

While the brand relies heavily on a DTC presence, it also operates six brick-and-mortar retail stores. The brand also committed to offering these goods in inclusive sizing and operates a teen label, Kt by Knix. billion in the U.S. The retailer has also committed to featuring customers in its advertising campaigns.

Apparel 182

Apparel Operations Consumer Customer 182

Retail TouchPoints

MAY 24, 2023

Walmart will deploy MFCs in additional stores in the future, part of its plan to bring automation to 65% of its stores by 2026. “That makes me feel good, because I know our team is providing our customers with great service.”

Fulfillment 271

Fulfillment Order Fulfillment Games Customer Experience 271

Retail TouchPoints

MARCH 17, 2023

Prior to Chipotle, she led HR and operational functions at McDonald’s and Target. “It It is a privilege to join the REI team and support amplifying how the mission of the co-op comes to life through its employee experience,” said Musni in a statement.

Outdoor 247

Outdoor Supplies Events Operations 247

Retail TouchPoints

NOVEMBER 7, 2023

WHP also will build up the brand’s presence in Mexico with IB Group and grow its brick-and-mortar footprint in Central America via its partnership with Fastco , including four new Express stores in key locations through 2026.

Toys 249

Toys Retail Accessories Apparel 249

Retail TouchPoints

JUNE 5, 2023

The company’s worldwide expansion is part of the “Power of Three x2” growth plan, which has goals including tripling international revenue from 2021 levels by the end of 2026. This speaks to the strength of our omni operating model as we engage with our guests in ways most convenient to them.”

Marketing 270

Marketing Accessories Channel Operations 270

Retail TouchPoints

JANUARY 4, 2024

Across 16 markets, sales are predicted to grow by more than a third to reach nearly $40 billion by 2026, according to IWSR Drinks Market Analysis. With its years of operational experience in alcohol delivery, wine stands to be an example for other categories growing their online business.

Operations 147

Operations eCommerce Management Marketing 147

Retail TouchPoints

MARCH 24, 2022

.” The suite of enterprise-grade tools will be housed under the new Instacart Platform banner, bringing together a range of solutions to help retailers digitize their end-to-end grocery operation. Carrot Warehouses will power 15-minute ultrafast delivery for Publix customers in Atlanta and Miami over the coming months.

Fulfillment 271

Fulfillment eCommerce Operations Omnichannel 271

GetElastic

FEBRUARY 7, 2023

Here’s what Gartner predicts: “By 2026, the speed of digital innovation will improve by 60%, relative to 2022, for organizations that have established mechanisms to reuse composable digital commerce modules.” “By Each year Gartner makes market predictions and recommendations based on research and trends. of their revenue or $3.1,

Consumer 148

Consumer Demo Improvements B2C 148

Retail TouchPoints

JANUARY 5, 2022

Fanatics’ acquisition of Topps’ sports and entertainment division includes all parts of its worldwide trading cards and collectibles business — both the physical and digital divisions — which sells in more than 100 countries and has physical operations in 10 countries including the UK, Germany, Brazil, Italy and Japan.

Operations 246

Operations Management Marketing 246

Retail TouchPoints

DECEMBER 28, 2022

However, this doesn’t mean introducing robotics into warehouse operations and completely cutting down the labor force. The goal is to build connected, streamlined operations that allow more work to be done in a shorter amount of time. A One-Size-Fits-All Strategy Won’t Work. Mechanized Automation.

Management 274

Management Order Fulfillment Fulfillment Shipping Costs 274

Retail TouchPoints

SEPTEMBER 23, 2022

Keeping your warehouse operations in-house or outsourcing them to a third-party logistics (3PL) company? Many successful online retailers are choosing to outsource their operations to 3PL provider. trillion by 2026 , we can conclude that most companies are choosing to outsource. Are you ready to outsource your operations?

Shipping Costs 311

Shipping Costs Order Fulfillment Fulfillment Shipping 311

Retail TouchPoints

JUNE 28, 2022

The solution often starts with tech-enabled operations and automations, leveraging new tools such as artificial intelligence (AI) and machine vision. The first step is to recognize and declare your returns operations are not functioning at optimal levels. secondhand product sales are expected to rise 200% by 2026 , to $82 billion.

Merchant Services 220

Merchant Services Fashion Technology Consumer 220

Retail TouchPoints

NOVEMBER 10, 2023

trillion by 2026. This pioneering ad fraud prevention solution employs AI and advanced machine learning, revolutionizing business operations. The result is a growing need to optimise digital campaigns to ensure they are reaching the right consumers and delivering legitimate traffic to their websites.

Marketing 319

Marketing Retail eCommerce Mobile 319

Retail TouchPoints

JUNE 9, 2022

The new investment will help Recover increase its production to more than 350,000 metric tons of recycled cotton fiber per year by 2026, saving up to 5 trillion liters of water annually — the equivalent of the drinking water consumed by over 4.5 billion people each year.

Apparel 234

Apparel Arts Fashion Supplies 234

Retail TouchPoints

SEPTEMBER 14, 2023

Amazon uses these external operators in its delivery service partner (DSP) program, which consists of approximately 279,000 driving jobs and helps Amazon deliver 20 million packages every day in 19 countries. Amazon has taken steps to continue “regionalizing” its inventory to put it closer to its eventual destinations. to customers by 10 p.m.

Shipping Costs 261

Shipping Costs Fulfillment Shipping Customer Loyalty 261

Retail TouchPoints

JANUARY 9, 2024

With the help of programmatic platforms like The Trade Desk , hundreds of retailers can monetize their shopping data, or take monetization a step further by providing managed service advertising campaigns — allowing an agency to operate programmatic campaigns — targeted with their shopper data.

Retail 286

Retail Omnichannel Channel Mobile 286

Retail TouchPoints

NOVEMBER 14, 2022

The group, led by JPMorgan Chase, has set a new maturity date of October 2026. American Dream owner Triple Five Group has reportedly reached a deal with lenders to get a four-year extension for repaying its $1.7 billion in construction financing loans, according to NJBIZ.

Payment Services 241

Payment Services Toys Retail Operations 241

TalkingRetail

JULY 26, 2021

Retailers suffered a market share decline in food-to-go compared to foodservice operators during the pandemic but should recover strongly, says the Institute of Grocery Distribution (IGD). But this will gradually increase to 23% by 2026. This story continues at Retailers set to recover lost ground in food-to-go, says IGD.

Retail 128

Retail Operations Marketing 128

Retail TouchPoints

APRIL 27, 2022

in 2022 and 2026 respectively. shows that manually picking online orders from a store and delivering it for free has a typical operating margin of -15%. Going through this review process should be the template for uncovering further ways to improve the operational efficiency of in-store picking. of total US grocery sales.

Management 276

Management eCommerce Omnichannel Operations 276

Digital Doughnut

DECEMBER 1, 2023

New research explains alarming waste levels in digital transformation and the hefty price global businesses are paying for neglecting people in the process.

B2B 52

B2B Technology Operations 52

Retail TouchPoints

JULY 10, 2023

These first movers near universally are noting the gigantic opportunity to transform their business, from operations to customer relations and retention. trillion in 2026, from $3.3 SKUs are the lifeblood of any retail operation, helping keep track of the thousands — even hundreds of thousands — of items in inventory.

Merchant Services 276

Merchant Services Shipping Costs Retail Social Media 276

Retail TouchPoints

MARCH 15, 2024

trillion in sales by 2026. However, this isn’t enough even if the company is operating in a local market only. Web scraping can help acquire real-time intelligence to keep your shelf moving to the forefront of the virtual marketplace that is forecast to reach $8.1 What is Digital Shelf Optimization?

Telecommunications 246

Telecommunications eCommerce Platforms Games eCommerce 246

Retail TouchPoints

MAY 18, 2023

In grocery ecommerce alone, online revenues are expected to account for more than 13% of total category sales by 2026. Lee Wilson has been leading digital services since the early 2000s and is currently the Service Operations Director at Vertical Leap.

Improvements 250

Improvements PPC Retail Financial Services 250

Retail TouchPoints

MAY 6, 2021

there’s Neiman Marcus, JCPenney, Lord & Taylor and 30 other big names that have filed for bankruptcy or ceased operations. In the U.S., The numbers get no better for shoppers in other big retail destinations around the world. Some 300 of Tesco’s 7,200 stores fulfill orders in a similar fashion. AI Helps Reinvent Retail.

Fulfillment 341

Fulfillment Department Stores Supplies Financial Services 341

Retail TouchPoints

AUGUST 27, 2021

billion in 2026. Keeping costs in check has played a major role in this lift: Automated solutions like drone deliveries support profit by curbing labor costs — for example, one trained system operator can monitor multiple drone delivery orders simultaneously, helping businesses keep costs down and grow profits on each order.

Customer 264

Customer Fulfillment Consumer Omnichannel 264