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US Digital-Influenced Retail Sales Will Top $3.8 Trillion In 2027

Forrester eCommerce

trillion in 2027. Forrester forecasts US digital-influenced retail sales to grow from $2.7 trillion in 2022 to $3.8

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Gartner 2023 Predicts: Brands Must Focus On Composability, AI, and Building Consumer Trust

GetElastic

By 2027, 20% of customers who ordered from enterprise marketplaces in 2022 will retreat from them due to ethical concerns and lack of trust.” By 2027, 20% of customers who ordered from enterprise marketplaces in 2022 will retreat from them due to ethical concerns and lack of trust.” Read on for a deeper dive into these predictions.

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Why Brands Should Consumerise B2B Experiences

ESW

A forecast from Forrester predicts that the volume of transactions in B2B sales will exceed $3 trillion by 2024 and that ecommerce sales will account for almost 25% of total US B2B sales by 2027. What Consumerised B2B Experiences Look Like Today’s B2B buyers and decision makers are getting younger and tend to be digital natives.

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Top Customer-Driven B2B eCommerce Trends

GetElastic

However, it is important that B2B organizations do not become trapped in a B2C personalization mindset. While B2C personalization is based on driving revenue through transactions, B2B personalization drives revenue by optimizing efficiency. Key figures show that: The forecasted AI annual growth rate between 2020 and 2027 is 33.2%.

B2B 146
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3 Marketplace Categories Where ‘White Space’ Still Exists

Retail TouchPoints

trillion dollars and account for 59% of all global ecommerce by 2027. “It’s I had been at the heart of the digitization in the B2C space, but hadn’t seen it in B2B , [where] there was a clear white space,” she said in an interview with Retail TouchPoints.

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What retailers can learn from the 2021 holiday shopping season

Kibo

from 2019 to 2027. In their 2022 Commerce and Payments Report , Global Payments notes that: 4.4 billion global consumers will shop with a digital wallet by 2023. QR-code payment users will reach 2.2 billion by 2025. Digital invoicing is expected to grow by a compound annual rate of 20.4%

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#CCS23: Composable Commerce, ChatGPT and Data, Data, Data

Retail TouchPoints

ChatGPT Unlocks Real-Time, Conversational Personalization on a Previously Impossible Scale The role AI plays in retail is growing, and it’s quickly reaching a tipping point — 80% of industry executives expect their companies to adopt AI-powered intelligent automation by 2027, according to Juniper Research. View the session on demand.

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