Retail TouchPoints

FEBRUARY 16, 2024

trillion by 2027 – representing over 20% of overall retail sales. Consumers are only one click away from retailers at all times. In fact, according to the Genesys State of Customer Experience Report , only 18% of consumers worldwide said that online retailers provided exceptional service last year — down 22% from 2021.

Customer Experience 313

Customer Experience Payment Services Improvements Customer 313

Retail TouchPoints

APRIL 1, 2024

Recent estimates forecast that nearly a quarter of global retail sales will come from online channels by 2027, so the ability to serve a multilingual customer base will be essential for businesses seeking global success. This focus on CX isn’t just a passing trend but rather a fundamental shift in consumer behavior.

Retail 320

Retail Customer Experience Customer Retention Technology 320

Retail TouchPoints

SEPTEMBER 12, 2023

Seeking to support expansion into what it terms “strategic growth categories,” The Container Store has launched its “Uncontained” campaign, focusing on direct-to-consumer (DTC) products in categories including dining, entertaining, home décor and textiles.

Travel 263

Travel Customer Channel Retail 263

Retail TouchPoints

MARCH 28, 2022

By 2027, the global last mile delivery market is expected to reach more than $200 billion , nearly double what it was in 2020. “We are excited to expand easy shopping solutions for our members, while also bringing BJ’s wide assortment and exclusive products to new potential members.”.

Fulfillment 246

Fulfillment Marketing eCommerce Consumer 246

Retail TouchPoints

APRIL 11, 2022

The company — which operates 650 locations under the DSW Designer Shoe Warehouse and The Shoe Company banners —announced plans to nearly double sales of its owned brands, from 19% of the business to one-third by fiscal 2026 (the fiscal year ending January 30, 2027).

Sporting Goods 329

Sporting Goods Accessories Supplies Apparel 329

Retail TouchPoints

OCTOBER 30, 2023

The influx of new secondhand offerings arrives just in time for a holiday season when consumers are largely expected to be more price-conscious than ever as they face continued economic pressures. Crocs Pilots Takeback Program in 10 States Crocs is piloting a Retail Takeback Program at its stores in 10 states.

Apparel 272

Apparel Shipping Labels Clothing Shipping Costs 272

Digital Doughnut

MARCH 29, 2023

Consumers are watching an increasing amount of digital video – nearly three-quarters of the population are now viewing the format – and UK marketing professionals are looking to capitalise on this, with video ad budgets increasing in Q4 2022 by 13.7% and ad spend projected to reach £10.52bn by 2027.

Consumer 90

Consumer Marketing Technology 90

Retail TouchPoints

SEPTEMBER 25, 2023

From a simple point of view, retail media has exactly what advertisers want: a direct connection to the consumers who are on a site to, hopefully, shop for a product or category of products. Retailers want and need to show continued growth and value – reaching consumers throughout the entire journey, from engagement to conversion.

Retail 328

Retail Multi-channel Technology Article 328

Retail TouchPoints

JANUARY 9, 2024

This allowed them to continue to meet the expectations of their consumer base [with things like] faster and more flexible delivery options. We have seen the impact that inflation has had on both individual consumers and small businesses as they try to manage costs.

Supplies 286

Supplies Shipping Costs Small Business Retail Recommendation 286

Retail TouchPoints

JANUARY 6, 2023

For retailers and brands, the introduction of the metaverse means yet another sales and communication channel with the consumers. Traditionally retailers and brands relied on brick-and-mortar stores as the primary channel where consumers could receive unconventional storytelling and experiences. What About Pricing in the Metaverse?

Games 317

Games Cryptocurrencies Clothing Channel 317

Retail TouchPoints

JUNE 26, 2023

Groundbreaking at the time, but now sorely outdated, UPCs are finally getting a facelift and moving into the 21st century thanks to the GS1 Sunrise 2027 initiative. Consumers want more information about the products they buy, and retailers want more visibility into the products their customers buy. A true win-win!

Merchant Services 279

Merchant Services Retail Shipping Costs Customer Experience 279

RetailWire

SEPTEMBER 15, 2023

If enacted, this law would come into effect in 2027 and prohibit ingredients already banned in other countries for.

Consumer 40

Consumer Other 40

ROI Revolution

JULY 11, 2022

Email marketing is one of the most profitable channels for marketers, enabling brands to reach the more than 4 billion consumers around the globe who use email. By 2027, email marketing is expected to generate $17.9 of consumers use social media to find content. E-mail marketing revenue worldwide from 2020 to 2027.

Blog 158

Blog White Paper SEO Marketing 158

Retail TouchPoints

SEPTEMBER 20, 2023

We’ve all heard the stats about the thousands of marketing messages the average consumer is exposed to weekly, and yet advertisers continue to forget just how noisy the media landscape is when planning their CTV campaigns. According to an Insider Intelligence forecast, CTV ad spend will continue to grow through 2027, when it will reach $40.9

Omnichannel 147

Omnichannel Consumer Customer Experience Customer 147

Retail TouchPoints

FEBRUARY 24, 2022

trillion by 2027. Headless is widely seen as a more agile ecommerce foundation, allowing businesses to respond quickly to changing consumer demand and technological innovations. The company’s rapid growth tracks with the broader ecommerce boom: global ecommerce surpassed $5 trillion in 2021, and B2B ecommerce is expected to reach $20.9

eCommerce Software 264

eCommerce Software eCommerce Shopify B2B 264

Retail TouchPoints

NOVEMBER 8, 2022

Levi’s announced its strategy for propelling the company toward revenues of $9 to $10 billion by 2027 at its June 2022 Investor Day , including plans to open 400 new stores along with elevating and strengthening the company’s core brands: Signature by Levi Strauss & Co., Denizen, Dockers and Beyond Yoga.

Department Stores 233

Department Stores Omnichannel Operations Retail 233

365 Retail

NOVEMBER 6, 2023

In 2022, e-commerce was responsible for almost 19% of retail sales worldwide, and this figure is expected to grow to close to a quarter of total global retail sales by 2027 if current trends persist. However, reports suggest that global online retail sales for the beauty and health industries will reach nearly $450 billion by 2027.

Online Retail 52

Online Retail Beauty and Health eCommerce Retail 52

Retail TouchPoints

FEBRUARY 17, 2021

in March 2020, consumer buying behavior began shifting. In addition, as the popularity of online ordering and delivery continues to skyrocket, marketers need to rethink how they communicate with and market to consumers. In order to do this, retailers need to leverage valuable consumer data to create a more targeted marketing strategy.

Customer Data 292

Customer Data Marketing Customer POS 292

Retail TouchPoints

SEPTEMBER 4, 2023

trillion by 2027. Leveraging low- and no-code integrations will make swapping out integrations seamless when the time comes, enabling optimization without slowing down sales or hindering the consumer buying experience. Analysts project that U.S. online retail sales will reach $1.6

Payment Services 263

Payment Services Payments eCommerce Customer Experience 263

Retail TouchPoints

NOVEMBER 10, 2023

Retail media is the broader term used to describe the concept of retailers using their systems, infrastructure, data and access to their shoppers to help advertisers reach consumers. The term commerce also is broad enough to encompass new media offerings from consumer-focused companies that are not traditional retailers.

Retail 298

Retail Social Media Multi-channel Channel 298

Retail TouchPoints

MAY 31, 2022

Source: Coresight Research “Building Blocks of the Metaverse: 5G” Both at a consumer and an enterprise level, 5G is still in its infancy, but it’s expected to grow quickly and become the dominant mobile access technology by 2027 reaching 90% penetration in North America within that time, according to Ericsson.

Merchant Services 354

Merchant Services Retail Mobile Food and Beverages 354

ESW

MARCH 29, 2023

annually from 2022 to 2027, and the industry’s largest segment (fashion) came in with a market volume of USD $97.23 Here is a look at how luxury brands are adapting and evolving to meet consumer demands. Consumers are fully supporting the change, with 20% of total luxury goods revenue coming from online sales in 2022.

Fashion 78

Fashion Games Consumer Technology 78

Algopix

FEBRUARY 26, 2024

It allows you to identify products that align with consumer demand, ensuring a higher likelihood of sales and profitability. It equips you with the knowledge to navigate market fluctuations, anticipate consumer preferences, and adapt to changing industry dynamics. 56% of consumers start their product search on Amazon.

eCommerce 128

eCommerce Beauty and Health Information Consumer 128

ESW

JUNE 6, 2023

Here’s how multiple ecommerce payment options can benefit brands, how to choose the right payments and the various payments favoured by today’s consumers. By offering a mix of traditional and alternative payment options, brands can cater to more shoppers and attract a wider audience of consumers. Digital wallets.

Merchant Services 78

Merchant Services Payment Services Payments eCommerce 78

ESW

MAY 17, 2023

A growing number of business buyers are digitally native but experience a disconnect between the way they buy personal consumer goods and how they are forced to make business purchases. The rise of ecommerce has revolutionised the way people shop, from consumers to business buyers.

B2B 78

B2B Payment Services Consumer Electronics Payments 78

Retail TouchPoints

JUNE 27, 2023

ad spending by 2027 — more than double the $45 billion expected from the sector this year. The campaign delivered an estimated 350,000 verified customer impressions, according to Vericast, and 85% of consumers who visited the custom landing page they were led to opted in to providing data.

Retail 264

Retail White Paper Customer Experience Marketing 264

Retail TouchPoints

MARCH 3, 2022

With each tightening of the delivery window, consumer expectations rose accordingly — not just for Prime members but for a wide swath of ecommerce shoppers. By 2027, the global last mile delivery market is expected to reach more than $200 billion , nearly double what it was in 2020.

Shipping Costs 246

Shipping Costs Retail Marketing Customer Experience 246

Wiser

JUNE 3, 2021

Artificial intelligence is not exclusive to eCommerce, however, and helps make in-store shopping experiences more seamless by connecting with consumers across multiple channels. Consumers have changed and, as a result of the pandemic, some of them prefer to reduce contact and time spent in stores.

Retail 88

Retail Electronics Clothing Information 88

Retail TouchPoints

JUNE 6, 2023

Some stats support the gloomy outlook: according to Kearney , 40% of consumers feel they have too many subscriptions, and subscription ecommerce is predicted to have its slowest growth year on record in 2023 ( Insider Intelligence ). Today, brands are competing for consumers’ share of wallet. The reality though is less stark.

Subscription 299

Subscription Consumer Shipping Costs Clothing 299

ROI Revolution

FEBRUARY 28, 2024

With cross-device cookieless tracking, you can also measure how your ads are impacting consumer behavior and your bottom line. Statista, Connected TV (CTV) advertising spending in the United States from 2019 to 2027. As the programmatic marketing landscape evolves, marketers must stay agile and proactive.

Marketing 78

Marketing Information Blog Books 78

Pivotree Blog

JANUARY 11, 2024

The click-and-collect market is projected to reach $703 billion worldwide by 2027. 15% of consumers cite poor customer service as the main reason they don’t favor the click-and-collect option. But are these channels seamlessly integrated to optimize their combined impact? This leads to frustration and customer loss.

Omnichannel 52

Omnichannel Payment Services Customer Shipping Costs 52

CPC Strategy

MARCH 11, 2024

population will be free ad-supported streaming TV (FAST) viewers by 2027, accounting for a total of 114.5 Why Consumers Love FAST Channels The love for FAST channels stems from their key attributes – they are free, often featuring shows viewers are already familiar with, and yet offer enough variety to help users discover new content.

Channel 91

Channel Subscription Marketing Presentation 91

ChannelAdvisor

MARCH 20, 2023

Retail media is predicted to reach $45 billion this year alone and grow an incredible 60% by 2027. Consumers are growing more accustomed to retail media too. In fact, 42% of global consumers say they’ve clicked on a Sponsored or Promoted Product ad in the past 12 months.

eCommerce 52

eCommerce Retail Webinar Social Media 52

ChannelAdvisor

MARCH 20, 2023

Retail media is predicted to reach $45 billion this year alone and grow an incredible 60% by 2027. Consumers are growing more accustomed to retail media too. In fact, 42% of global consumers say they’ve clicked on a Sponsored or Promoted Product ad in the past 12 months.

eCommerce 52

eCommerce Retail Webinar Social Media 52

Payoneer

MAY 22, 2023

With a tech-savvy and digitally connected population, Korean consumers actively participate in online shopping. With a tech-savvy consumer society and a remarkable internet usage rate of 93 percent among the population, it’s no wonder that ecommerce has firmly established itself in South Korea. billion by 2027.

Payment Services 26

Payment Services eCommerce Payments Food and Beverages 26

GetElastic

MARCH 23, 2023

trillion by 2027, and CEOs and corporate boards expect digital commerce teams to deliver on that growth. You know that you need a modern, agile solution that can cater to these complex merchandising strategies, but the thought of replatforming is daunting, time-consuming and expensive. So, you toss that strategy out the window.

Management 78

Management Payments Games Customer 78

Ecommerce Platforms

MAY 22, 2023

At the same time, consumers are searching for more sustainable, personalized products, boosting demand for the print on demand approach. A report from Com Cap found that around 36% of consumers already expect to be able to access personalization on their products by default. billion by 2027.

Clothing 104

Clothing Shipping Costs Presentation Apparel 104