Forrester eCommerce

MARCH 22, 2023

The Europe-5 markets comprise the top five economies in Europe — in order of size, those are Germany, the UK, France, Italy, and Spain. In 2022, total retail sales for the Europe-5 countries continued to grow strongly, but this growth actually shifted from online channels and touchpoints to offline channels and touchpoints.

Online Retail 195

Online Retail Retail Channel Marketing 195

Retail TouchPoints

DECEMBER 12, 2023

In May 2023 , Uniqlo, which opened its first North American location in 2005, revealed its plans to reach 200 North American locations by 2027. Uniqlo will open more than 20 stores in the U.S. and Canada in 2024, including debuts in new markets for the fast fashion retailer. Tacoma Mall, Tacoma, Wash.

Fashion 263

Fashion Improvements Marketing Retail 263

Forrester eCommerce

JUNE 6, 2022

This report outlines the potential of the US B2B e-commerce space across 11 durable and nondurable product categories, with historical data going back to 2008.

eCommerce 195

eCommerce B2B Customer 195

Retail TouchPoints

APRIL 1, 2024

Recent estimates forecast that nearly a quarter of global retail sales will come from online channels by 2027, so the ability to serve a multilingual customer base will be essential for businesses seeking global success. Customers don’t judge businesses by the quality of their products or services alone.

Retail 300

Retail Customer Experience Customer Retention Technology 300

Salsify

SEPTEMBER 8, 2023

Your customers are browsing social media every day. By 2027, Statista predicts that there will be nearly 6 million global social media users.

Social Media 147

Social Media Customer eCommerce 147

Forrester eCommerce

NOVEMBER 28, 2022

Forrester’s European Open Banking Forecast predicts a doubling of the adoption of open banking across countries, and use cases, from 2022 to 2027.

Banking 195

Banking Financial Services Management Customer 195

Retail TouchPoints

JUNE 2, 2022

At its June 1, 2022 Investor Day, Levi Strauss and Co executives laid out an aggressive strategy to propel the company toward revenues of $9 to $10 billion by 2027, by doubling down on DTC and diversifying beyond denim. “We The company said it will focus on “elevating and strengthening” its core brands — Signature by Levi Strauss & Co.,

eCommerce 249

eCommerce Customer Loyalty Presentation Consumer 249

Retail TouchPoints

APRIL 15, 2024

The government’s plan is to boost the recycling percentage of household appliances 30% by 2027 compared to 2023. The central government’s plan also calls on local governments to provide funds supporting recycling efforts, including creating recycling systems for renewable resources.

Consumer Goods 130

Consumer Goods Consumer Channel Marketing 130

Retail TouchPoints

FEBRUARY 9, 2024

A group of Farfetch shareholders, calling themselves the 2027 Ad Hoc Group, were vehemently opposed to the Coupang deal and put forth a last-ditch effort to scuttle the sale in late January, but their efforts were in vain.

Department Stores 268

Department Stores Fashion eCommerce Operations 268

Retail TouchPoints

SEPTEMBER 12, 2023

Considering evolving customer needs, our merchant team evaluated our entire assortment, identified key growth categories that complement the organizing solutions and custom spaces customers are already coming to us for, and have curated an unmatched assortment,” said Stacey Shively, Chief Merchandising Officer at The Container Store in a statement.

Travel 239

Travel Customer Channel Retail 239

Retail TouchPoints

JANUARY 4, 2024

Between 2023 and 2027, ecommerce alcohol sales revenue in the U.S. is forecast to continuously increase by nearly 21%, with 2027 total revenue expected to reach $20.48 This law requires the driver to confirm the identity and age of the customer receiving the alcohol upon delivery.

Operations 147

Operations eCommerce Management Marketing 147

Retail TouchPoints

FEBRUARY 17, 2021

With innovative technology and data solutions, retail stores can deliver highly targeted offers to engage customers. To stay ahead of the curve, retailers can utilize technology to track the purchases customers make across different channels. Reward Your Most Loyal Customers. Invest in Technology Solutions.

Customer Data 234

Customer Data Marketing Customer POS 234

Retail TouchPoints

MAY 3, 2023

this year as it aims to hit the 1,000 -store mark by 2027, Chairman and CEO Michael Casey said on the company’s Q1 2023 earnings call. We believe our stores provide the very best presentation of our brands and are our highest source of new customer acquisition. Carter’s currently operates nearly 800 stores across the country.

Presentation 244

Presentation Multi-channel Specialty Retailers Omnichannel 244

Forrester eCommerce

MARCH 12, 2020

Clients continue to ask about the business case for SAP S/4 HANA — even more so now that SAP has pushed back the maintenance/support window for the predecessor product SAP ERP Central Component (ECC) to 2027 (with extended maintenance options also available beyond that date).

Customer 285

Customer 285

Retail TouchPoints

DECEMBER 2, 2022

billion by 2027, exhibiting a CAGR of 17.93% from 2021 to 2027. . Companies may consider leveraging the global sourcing platform to have more precise and customized recommendations for buyers based on preferences and attributes, plus high-demand product ranking for faster and smarter decision-making through big data algorithms.

Supplies 262

Supplies Presentation Operations Travel 262

Retail TouchPoints

JUNE 24, 2022

The space reflects Beyond Yoga’s values and provides us with the opportunity to meet loyal customers while our knowledgeable style experts also introduce new fans to our buttery soft favorites. The Beyond Yoga pop-up’s calendar includes: Bia Blooms will create custom bouquets inspired by the Beyond Yoga color palette. to 3 p.m.).

Fashion 272

Fashion Events Customer eCommerce 272

GetElastic

FEBRUARY 7, 2023

By 2027, 20% of customers who ordered from enterprise marketplaces in 2022 will retreat from them due to ethical concerns and lack of trust.” By 2027, 20% of customers who ordered from enterprise marketplaces in 2022 will retreat from them due to ethical concerns and lack of trust.” otro-blockquote::after{ content: ''; }.otro-blockquote

Consumer 148

Consumer Demo Improvements B2C 148

Retail TouchPoints

OCTOBER 30, 2023

Customers in Colorado, Georgia, Illinois, Michigan, Massachusetts, Minnesota, Ohio, Pennsylvania, Virginia and Wisconsin can now bring their old Crocs (in any condition) to the brand’s stores to give them a second life. For items that sell on ThredUp, customers receive Beyond Yoga credit that can be used both online and in stores.

Apparel 229

Apparel Shipping Labels Clothing Shipping Costs 229

Retail TouchPoints

APRIL 11, 2022

The company — which operates 650 locations under the DSW Designer Shoe Warehouse and The Shoe Company banners —announced plans to nearly double sales of its owned brands, from 19% of the business to one-third by fiscal 2026 (the fiscal year ending January 30, 2027).

Sporting Goods 300

Sporting Goods Accessories Supplies Apparel 300

Retail TouchPoints

JANUARY 20, 2022

India is already one of Walmart’s top sourcing markets, and the retailer’s new goal is to sell $10 billion in goods from the country annually by 2027. customer insights, global supply chain best practices and business planning strategies. Some ideas become products or services that make it to customers.

Merchant Services 299

Merchant Services Cryptocurrencies eCommerce Sporting Goods 299

Pivotree Blog

JANUARY 11, 2024

If you’ve adopted a thriving omnichannel strategy, your retail establishment likely provides customers with both online and in-store purchasing options. The click-and-collect market is projected to reach $703 billion worldwide by 2027. Product payment: Customers provide payment information to complete the transaction.

Omnichannel 52

Omnichannel Payment Services Customer Shipping Costs 52

Retail TouchPoints

NOVEMBER 8, 2022

Gass joined Kohl’s in 2013 as Chief Merchandising and Customer Officer and took the CEO job in May 2018. Board of Directors in a statement. As recently as September, activist investors were seeking the removal of Gass and Kohl’s Chairman Peter Boneparth. Denizen, Dockers and Beyond Yoga.

Department Stores 233

Department Stores Omnichannel Operations Retail 233

Retail TouchPoints

SEPTEMBER 4, 2023

trillion by 2027. For example, a payments integration can process a customer’s purchase quickly and securely, keeping merchandise flowing smoothly. But if the integration isn’t seamlessly integrated into the site, it can compromise the customer experience, leading to churn and abandoned carts. Analysts project that U.S.

Payment Services 241

Payment Services Payments eCommerce Customer Experience 241

Retail TouchPoints

JUNE 1, 2021

7-Eleven’s legacy is bringing convenience to the customer, and that continues to evolve — from ice on a dock in 1927 to electricity for your car today,” said Joe DePinto, President and CEO of 7-Eleven in a statement. “7-Eleven’s The convenience retailer currently operates just 22 charging stations at 14 stores. “7-Eleven’s

Operations 175

Operations Other Customer Retail 175

Retail TouchPoints

FEBRUARY 24, 2022

trillion by 2027. In ecommerce only five things really, truly matter: the item and providing as much detail as possible; price; inventory management; order management; and finally, the customer. Fabric’s funding to date now totals $293 million and puts fabric at a $1.5 billion valuation.

eCommerce Software 260

eCommerce Software eCommerce Shopify B2B 260

GetElastic

SEPTEMBER 15, 2021

B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features. Additionally, 82% of B2B marketers prioritize lead generation, while 43% focus on customer retention.

B2B 146

B2B eCommerce Customer SEO 146

Retail TouchPoints

JANUARY 9, 2024

For 15 years he worked as a business and trade consultant for PwC , helping multinational corporations navigate the intricacies of customs, international trade and the global supply chain. Researchers recently reported that by 2027, between 60% to 70% of retailers will be adopting this type of crowd-sourced delivery approach.

Supplies 251

Supplies Shipping Costs Small Business Retail Recommendation 251

Retail TouchPoints

JUNE 26, 2023

Groundbreaking at the time, but now sorely outdated, UPCs are finally getting a facelift and moving into the 21st century thanks to the GS1 Sunrise 2027 initiative. Consumers want more information about the products they buy, and retailers want more visibility into the products their customers buy. Who doesn’t want that?

Merchant Services 275

Merchant Services Retail Shipping Costs Customer Experience 275

Retail TouchPoints

OCTOBER 15, 2021

Walgreens is planning to open at least 600 Village Medical at Walgreens primary care practices by 2025 and 1,000 by 2027, building on the 80 that are expected to open by the end of 2021. VillageMD will remain a standalone company with its own board and management, with plans to conduct an IPO in 2022.

Management 289

Management Operations Improvements Marketing 289

Retail TouchPoints

SEPTEMBER 20, 2023

According to an Insider Intelligence forecast, CTV ad spend will continue to grow through 2027, when it will reach $40.9 Imagine being able to remind your target customer about your product — the same one you told them about a few days ago through your commercial — as they are finalizing their shopping list.

Omnichannel 147

Omnichannel Consumer Customer Experience Customer 147

365 Retail

FEBRUARY 15, 2024

from 2022 to 2027. M&S is capitalising on this growth by enhancing its sportswear offerings, integrating third-party brands that complement its own-brand range, with branded footwear, leggings, sweat tops, and outerwear proving especially popular among M&S customers. The UK sportswear market, valued at over £15.3

Apparel 59

Apparel Customer Data Events Channel 59

Retail TouchPoints

MAY 31, 2022

Source: Coresight Research “Building Blocks of the Metaverse: 5G” Both at a consumer and an enterprise level, 5G is still in its infancy, but it’s expected to grow quickly and become the dominant mobile access technology by 2027 reaching 90% penetration in North America within that time, according to Ericsson.

Merchant Services 351

Merchant Services Retail Mobile Food and Beverages 351

Retail TouchPoints

JUNE 27, 2023

ad spending by 2027 — more than double the $45 billion expected from the sector this year. The campaign delivered an estimated 350,000 verified customer impressions, according to Vericast, and 85% of consumers who visited the custom landing page they were led to opted in to providing data. Storms added.

Retail 253

Retail White Paper Customer Experience Marketing 253

Retail TouchPoints

NOVEMBER 10, 2023

Off-site advertising is when a retailer helps advertisers reach its customers on third-party channels like social media or other websites it doesn’t own (“retargeting” is a common example of this). ad spending by 2027. Emarketer estimates that retail media networks will bring in $106 billion in U.S.

Retail 281

Retail Social Media Multi-channel Channel 281

Retail TouchPoints

MARCH 3, 2022

The last mile has become a more crucial part of the entire customer experience, particularly the delivery portion. By 2027, the global last mile delivery market is expected to reach more than $200 billion , nearly double what it was in 2020. What brand and customer service risks that do we need to consider? The biggest?

Shipping Costs 240

Shipping Costs Retail Marketing Customer Experience 240

Retail TouchPoints

JUNE 2, 2022

With only 5% of total market share today, we are confident in the opportunity ahead to grow sales to $2 billion by fiscal 2027.”. Recently, The Container Store has been taking steps to increase traffic, expand its reach and attract new customers including: Acquiring home storage and closet organization company Closet Works for $21.5

Mobile 260

Mobile Operations Marketing Management 260

iVend

APRIL 20, 2023

It may also be used with a mobile receipt printer – however, with a growing number of customers preferring to receive digital receipts (42% ** , compared with 34% who prefer paper), many retailers now implement mobile POS without feeling the need to offer a printed receipt option. trillion by 2027.

POS 95

POS Mobile Point of Sale Payment Services 95